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Hello I am trying to use a custom attribute in a lockdown configuration To launch a custom application according to the custom Attribute in which i configure a different application package. Here is my lockdown configuration using Launch://%CustomAttr:Appname% : Custom Attribute is defined and is sent to the device. But when I change the Custom Attribute, the lockdown is not updated. It stays configured with the Custom Attribute distributed the first time. Thank you for your help
Hello dear Soti users, We are currently using Mobicontrol version 15.6.1.1048 with Java (build 1.8.0_341-b31). We have been told by our IT management that we should please try to get away from Oracle Java and look for alternatives. I then found an article on the use of OpenJDK. SOTI Discussion Forum I wanted to ask here whether this is still the right way to switch to OpenJDK, as the article is already a little older. Did you have any difficulties switching? If I see it correctly, all we have to do is download and unpack OpenJDK. Adjust the registry values and then run the installer again. Is the distribution of azul zulu also officially supported? Best regards Maik
Good morning, in the Data Collection I see it is possible to collect the battery temperature: But I can't find any report where I can see the temperatures collected. Can you help me with that? Below some informations: Devices: Zebra ET45 Android version: 11 Enrollment type: Work Managed Agent version: 15.4.3.1054 SOTI MobiControl version: 15.6.3.1018 Thank you, best regards.
Hi there, I am curious to find out which of you will be present at the conference ;)
HI Guy's I am having trouble pushing application updates to my devices. I hove gone in and forced an application update through but the devices are still running an old application version?
Hi everyone, Is it possible to put URL in Send Message feature? So basically we put URL link in the message then user can open it. Thanks, Randy Saputra
I try to push an updatefile to an device. First i try via package but there i got the message that the file size is to big (2.2gb) Ok i try to create an filesyncrule but the upload to the server is stopped after some minutes. Smaller updates and files are uploaded really fast. Is there an file size restriction on the server? Thank you Günter
Hi, is it possible to change the photo resolution and camera flash status on the Zebra device? I use SOTI MobiControl version: 15.3.3.1065 with TC52 and TC25 with Android 8.1. Thanks. Regards,
Hi, Do we have a script that can run a delta os downgrade. Scenario for example, if a May release of android 11 made one of my application problematic and I need to rollback to an April delta update while I investigate the issue. I have copied over a OS file via filesync and ran the script install_system_update /sdcard/Downgrade.zip - I get the message failed to install. I tried install_system_downgrade /sdcard/Downgrade.zip - nothing happens. I tried sendintent -b "intent:#Intent;action=com.symbol.intent.action.UPDATE_PACKAGE;S.file=/sdcard/Downgrade.zip;end" nothing happens LIFEGUARD UPDATE 11-35-05.00-RG-U00 + Full UpdateRelease Date: May 2023+ Delta Update (Applicable To 11-31-27.00-RG-U06)Release Date: May 2023 LIFEGUARD UPDATE 11-31-27.00-RG-U06 + Full UpdateRelease Date: April 2023+ Delta Update (Applicable To 11-31-27.00-RG-U02)
Hi, I have a filesync rule to pull files from devices, but how do I actually get to these files for a cloud instance? The only way I can see at the moment is to edit the file sync rule, and browse the folder ThanksAdam
We have devices Samsung Tab Active 3 tablet with Android 12. I set up a password policy for our devices so that the user sets up a password in alphanumeric format. But at the same time, the Touch and Face ID setting function is not disabled on the devices. Also, I don't see in the SOTI Mobicontrol web console where I can disable the Touch and Face ID feature on our devices?
Hi all, I somehow forgot the key combination. I would appreciate it if someone could remind me which one it is. Thanks!
Hi, Hope someone can help. I have just added two Samsung Android mobiles, in just the same way I have always added them before by scanning my QR code to add them as a managed work profile. Both these newly added devices have updated with all settings, downloaded the apps from the play store and are reporting that the agent status is indeed connected. However, they are not appearing on my Mobicontol devices list when I look online. I have searched, filtered and looked in all groups and they are not hidden anywhere! I have a policy in place to prevent remote reset so without seeing and managing them through the web I cant manage the device either. Please help!?
Currently, a customer of ours is looking for tools for web filtering that record user activity, such as the operation log of what website the user opens, what application, and so on. They want SOTI dashboard which can contains information on a list of categories such as : 1. users with the most certain web accesses2. users with the most access to certain applications3. export files (excel/csv) contain list number 1 and 2 for reporting purpose Is it possible to do it from SOTI ? Or anyone has succesfully integrated SOTI with some 3rd app application that can fulfill the requirement? Thanks
I have set up some users as Technicians who have limited access to console functions but one area they have always had is Remote Control of all our devices (for support and for training remotely) Now I am being told that these users no longer have Remote Control, only Remote View. I have ruled out the device-- Admin users can control all devices, Techicians cannot control any...all they have is Remote View. All devices are Samsung Tab S4, Android 10, Work Managed, all enrolled using same enrollment rule, all devices in the same folder. Mobicontrol Cloud 15.5 I don't want to have to elevate these users to Admins, all I want to do is grant just those permissions needed to grant Remote Control access-- any advice?Thanks, Matt
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