Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 1 answer

    /packages/v2

    Hello,  Does anyone have a working example of using the /packages/v2 API using Powershell or another scripting language? When I try to call this API I either get a return code of 415 or 500 depending on how I call it. I suspect that it is my handling of reading the APK and PreInstall scripts and placing them in the call but I can not prove it.  So far SOTI has not been able to give we a working example of using this code (which is disappointing given that it is their API).  I appreciate any insights.  Jim

    SOTI MobiControl
    2 years ago
  • 0 votes 10 answers

    Being kicked out of apps on lockdown. Solved

    Specifications:  Samsung S21 5G devices.  Android version 13 / One UI version 5.1. MobiControl version 15.5.0.1021.  Seems with the latest phone update (One UI or Android), my drivers are now randomly being kicked out of apps.  This does not log them out of app, just kicked out to the home screen. My drivers have noticed that after the latest update is when they have been started to get kicked out of apps.  Prior to the latest updates, we have had no issues at all.   For testing I have Administratively removed the lockdown on a few of our devices.  My drivers that have been using these specific devices have had NO issues in getting kicked out of apps. Has anyone seen this type of issue?

    SOTI MobiControl
    2 years ago
  • 0 votes 5 answers

    Execute script using a Kiosk home screen item Solved

    I have a device locked down with a kiosk that allows a few apps. Now I would like to add a new button that executes a script when pressed. I have added a screen item with type "script://", but when I press it on the device I get an error message saying "Script execution failed".  Perhaps I am using the item the wrong way. Could someone point me in the right direction as to how to add the script I wish to execute to the home screen item? Thank you.

    SOTI MobiControl
    2 years ago
  • 0 votes 3 answers

    Add Datalogic Joya A6 Agent Mobicontrol

    Guys, I would like some help. I have some Joya A6 Datalogic devices, I would like to add them to Mobicontrol to manage them, is it possible to deploy them using Scan2Deploy with Mobicontrol Classic agent and registering registration number json file i have this problem can someone help me Thanks

    SOTI MobiControl
    2 years ago
  • 0 votes 1 answer

    Report to list Profiles Assignment & Groups

    Hello  Is there any easy way (report ?) to list all profiles & groups where these profiles are assigned ? steve

    Android
    2 years ago
  • 0 votes 1 answer

    MobiControl as PowerBI Data Source

    Hi There, i'm looking on how to add Mobicontrol as a data source of PowerBI to build customized report and combine devices data with other data sources. Any idea on how this could be done? MobiControl versions: 15.4.3.1012  (Cloud)

    SOTI MobiControl
    2 years ago
  • 0 votes 4 answers

    Allow text input via microphone in Gboard Solved

    Hello, do you know a way to enable text input via Microphone in the settings of Gboard via MobiControl? We use Lenovo P11 tablets with Android 11. I appreciate any tips - thanks in advance to the community! Best regardsThorsten

    SOTI MobiControl
    2 years ago
  • 0 votes 2 answers

    Can i use 2 Wlan Profiles on a Device with Same SSID?

    Hey there, we must change the wlan certificate on the devices. At the moment the RADIUS ISE use his old certificate, but next week we will switch to the new certificate. I have created a new Profile with the certificate und the wlan settings and deployed this on the devices (Adnroid ET51 and MC33). The devices get the new certificate but on the wlansettings he says "ignored". The wlansettings use the same SSID and informations, only the certificate is new. Get MobiCOntrol a Problem with this or when we switch the certificate on the ISE, mobicontrol switch the wlansettings automatic on the device? Hase someone experience with this case?

    SOTI MobiControl
    2 years ago
  • 0 votes 5 answers

    Location Tab Stuck on Loading Screen Solved

    Hi all, I am currently working on setting up a geofence for our Honeywell CK65 devices. The problem is when I click onto a device and click the "Location" tab I am presented with a persistant loading screen. I have attempted to use diffrent browsers, disabled firewall, checked to see if the location settings were enabled on the device ect. None of these have worked. Any help would be much appreciated.

    SOTI MobiControl
    3 years ago
  • 0 votes 5 answers

    Mobicontrol not being able to display MAC of device

    HiI've noticed that some devices that I've enrolled recently do not show the MAC address of the device in the Mobicontrol device details. I use this information to be displayed on the Lockdown screen for support reasons since the MAC address is used in the firewall.MAC randomization is off. Both are running the same Agent version (15.3.3.1069) and are the same OEM version (11-20-18.00-RG-U00-STD-HEL-04) Mobicontrol version: 15.6

    SOTI MobiControl
    3 years ago
  • 0 votes 3 answers

    Remote Control not available

    Hello, I made an enterprise enrollment in 30 Honeywell EDA51 Android 8 (using QRCode) but in some devices(almost half) I only have Remote View instead of Remote Control. All my devices have the same agent: 15.3.3.1069 I noticied that the Supported APIs is different in these devices. This is from a device that I can remote control: This is from a device that I can't remote control(only remote view): Any ideia how to fix this?

    SOTI MobiControl
    3 years ago
  • 0 votes 2 answers

    File manager doesn't have all files

    Hi everyone, I need to push a file to android/data/... But i don't see the files here, Can anyone help me please?

    SOTI MobiControl
    3 years ago
  • 0 votes 1 answer

    MobiControl Package Studio Solved

    Hi everyone, in this case "it.ibc.mobilestore.base.pam-1.11.10.3.apk" will be the first installation? Thanks,

    Android
    3 years ago
  • 0 votes 3 answers

    MobiControl Alarms

    Hello, We have a question about some warnings in the logs of some devices, because we saw from our monitoring that these alarms are connected with some tries from the devices to connect to our AD server using kerberos authentication. The picture below shows the warning, but we receive alarms from devices as well, when the logs below are as follows - Device connected, and device disconnected. Can you help us with this issue?

    SOTI MobiControl
    3 years ago
  • 0 votes 3 answers

    Remove Android Pin during OS Update on CK65 Solved

    Hi all, So I am currently working on updating our Honeywell CK65's OS versions with zero touch for end users. My issue is that when the device updates you are required to put an Android Pin when the device turns back on. Is there a script to bypass the need of putting the pin in? Thank you

    SOTI MobiControl
    3 years ago

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