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Hi everyone, i try to install some internal apk. on the SunMi V2s. (Android 11) Unfortunately the installations keeps failing. On the app catalog I can see that it keeps trying to install it but it keeps failing. I also use a Datalogic Memor 10, where it seems to be working just fine. (Android 10) Installing the same apps without SOTI binding works just fine. The setting with the Datalogic and SunMi are almost identical. thanks in advance Ümmet
Hello, I want to clear the cache of the google chrome and Soti Surf application at several times during the day which are not always at the same time, so I can't use scheduled tasks. I do not wish to use lockdown. Here are the commands: wipeapplication net.soti.surfwipeapplication com.android.chromestart net.soti.surf Is it possible to create an application with package studio or the user will be able to launch an application (APK) to launch this script? Thanks in advance for your feedback. Best regards
Hi, We are deploying outlook web-clip to both Samsung and HUAWEI devices. We are seeing a strange feature on otherwise identical devices, where a status-bar or tab is shown on one samsung device and not another. We are not seeing this behavieour on any Huawei devices. We have tested both independent and full-screen web-clips. Same thing. Our only current suspicion is the chrome version, which is not 100% consistent. But since the Huawei devices are displaying outlook webinterface correctly regardless of version, it seems unlikely. It is the top-bar highlighted in red. Any ideas what is causing this to be displayed?
Hello MobiControl: 15.5.1 iOS: 15.5 2. attempt at creating a post since it is not possible to edit after posting. iOS device has been enrolled as unsupervised, device enrolment with user authentication. App policy installs Outlook and other necessary apps, Conditional Access authorizes access. Customer has trouble synchronising contacts between Outlook on Windows, Outlook on their iPhone and their personal contacts in the Contacts-app. When they go to the Contacts-app on the phone, they only see contacts created on their phone, not contacts from Office 365 or contacts they have created in Outlook on their computer. They want everything to synchronise between each other, like it did before they enrolled their iPhone. I contacted SOTI Support, they had no idea how to fix this. Which is strange since it should be a pretty widespread problem. I have tried with Outlook Managed App Config. I manage to get everything working, except the keys in bold. I have tried different formats like true/ and true, but no success. Like always, little or no documentation is available from SOTI. I have also thought about Exchange Active Sync. Maybe this could synchronise contacts only, while Outlook takes care of emails and calendars. <dict><key>com.microsoft.outlook.EmailProfile.EmailAccountName</key><string>Office 365</string><key>com.microsoft.outlook.EmailProfile.EmailAddress</key><string>%ENROLLEDUSER_EMAIL%</string><key>com.microsoft.outlook.EmailProfile.EmailUPN</key><string>%ENROLLEDUSER_USERNAME%</string><key>com.microsoft.outlook.EmailProfile.ServerAuthentication</key><string>Username and Password</string><key>com.microsoft.outlook.EmailProfile.AccountDomain</key><string>%DOMAIN%</string><key>com.microsoft.outlook.EmailProfile.ServerHostName</key><string>outlook.office365.com</string><key>com.microsoft.outlook.EmailProfile.AccountType</key><string>ModernAuth</string><key>IntuneMAMAllowedAccountsOnly</key><string>Disabled</string><key>IntuneMAMUPN</key><string>%ENROLLEDUSER_USERNAME%</string><key>com.microsoft.outlook.Contacts.LocalSyncEnabled</key><true/><key>com.microsoft.outlook.Contacts.LocalSyncEnabled.UserChangeAllowed</key><true/></dict>
Hi All, Accidentally deleted my original post when trying to post a fix... so apologies to all that was following my other post Quick Background Since upgrading MobiControl to v15.4 we notice an issue with direct downloading the agent when trying to enroll a device. We would constantly get the following error when we hit the download button on the mobile device when enrolling and it would fail This is a fix for that issue that worked for me. So use this at your own risk. I will summarise the fix, so if you need a bit more info let me know as it can get technical For this fix, you will need to be able to access and edit your SQL database for MobiControl
Good Morning, I am trying to update several of our apps on our devices. I am getting a failure on some apps and it reads "Failed to install i/o error". I have tried repackaging the APK, Finding a different source for the APK and so far no luck. Is there a script available that I could include in my package build? A script to maybe uninstall the previous version of the package? I wonder if i am confusing the device on what it should install.
Hi, we would like to be able to let users take pictures with camera app and then share/send them through the installed outlook app. At the moment we are receiving error: "can't share pictures while screen is locked" Any idea how to bypass/solve this error ?
We have a number of Samsung A40 devcies all enrolled on soti as android enterprise - Work managed devcies all using outlook mail client for email. Hoever we are unable to sync phone mumbers from the users emal accounts. On a non enrolled device the user has a sync contacts option from within the contacts applicationa and this will pull over the required numbers. But on the soti enrolled devcies this option is missing? and I cant seem to find the option for allowing/disabling the functionality.
Hi, i try to install the outlook app for iOS with an initial konfiguration so that the user only need to enter the password to use the app. i'm using the "configuration command" field and the following XML. <dict><key>com.Microsoft.Outlook.EmailProfile.EmailAccountName</key><string>company Exchange</string><key>com.Microsoft.Outlook.EmailProfile.Email</key><string>%ENROLLEDUSER_EMAIL%</string><key>com.Microsoft.Outlook.EmailProfile.EmailUPN</key><string>%ENROLLEDUSER_USERNAME%</string><key>com.Microsoft.Outlook.EmailProfile.ServerHostName</key><string>mail.company.com</string></dict> but i don't work...can anybody help with this?
Hello, i need to send my own .apk to a device recommended for google enterprise (motorola g8 plus), it´s assigned as device owner mode, but i don´t know how to approve enterprise apps, i´ll be doing fine with googled managed apps from the playstore.
Hi there, i installed a custom application which changes the background/lockscreen image. Installation with MCPS works fine. Now i want to start/kill the application via script but i think i'm doing it wrong. Application: BackgroundChanger.apk <-> BackgroundChanger.pkg I found: kill_application BackgroundChanger start BackgroundChanger Do i have to add something because nothing is happening.
We deploy a homegrown APK along with a few configuration files in a profile created using MC Studio. In order for the device to be set up for first use, a series of events takes place within the app that updates a configuration file. Our development team is wanting to know if we can simply reinstall an APK while leaving the stored files untouched. I have found it possible using ADB: https://developer.android.com/studio/command-line/adb#pm Does SOTI support ADB commands or is there a way to accomplish this? I tried searching the forum for an answer but wasn't able to find anything substantial. SOTI v14.2 Android Plus devices
I connected my android plus devices to the SOTI Mobicontrol and my devices are sowing in the Mobicontroldashboard. I can do some simple actions like "Send a message", "Lock" on my devices using Mobicontrol. Now i want to send some configurations like SOTI Surf, Lock Down and some apk files (using package) to the devices. For this i created a profile and set all my configurations and set my package in this profile. But when i try to assign this package to my device , these configurations or packages doesn't get reflected in the devices. Also the dashboard shows that "no devices assigned".i am getting no error message. Screenshots attached. Can you please help me to resolve this issue ? PS: I have disabled my firewall to make sure no port is blocking.
Hi Just wondering if anyone is running on-prem mobicontrol and have any recommendation on exclusion/setting for their antivirus software? The issue I'm having is that when uploading a new APK file to the app catalog in mobicontrol, depending on the APK as it doesn happen to all APKs, i get a timeout error were it says "Data is temporarily unavailable" and fails to upload. Further investigation with Soti Support we have found it to be the Antivirus on the server causing the issue. Unfortunately soti support has no recommendations on what can be changed or excluded in the antivirus to let the APKs go thru as this is a third-party app. And we cant turn off the antivirus completely either for obvious reasons. They have suggested work around like setting APKs as packages but again not ideal. Anyone got any ideas on were or how APK files are uploaded and what folders we could try excluding from antivirus scanning to get this working? Antivirus: Kaspersky server 10.1 Mobicontrol v14.2 OS: Win Server 2012r2 CPU: 2.2hhz Quad Ram: 16GB
Hello all, i have a tablet Panasonic FZ B2 under android 6.0. On production , on some tablet we have the mobicontrol agent on this version : 13.33.1010 who is installed. I would like to get it ...but i can"t find it on the tablet ... Normally, all apk who is installled on a device can be find on sdcard / android / data / I'm not an expert but i remember have read this on stackoverflow :) well, i would like to get an old client mobicontrol version number 13 33 1010 but i can't ! I've try to download on soti web site some old APK but the version 13 33 1010 doesn't exist .. Any idea about how to get this apk ? thanks for your time
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