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Hi everyone, I am currently on MobiControl version 2025.1.0.1007. I am strictly an Android Shop with devices ranging from OS 10-15. Device Agent version(s) 2024.1.4.1149 through 2026.0.0.1104. I am attemping to use a python script to make the POST packages/v2 api call. I have no issue with the creation and upload of the created package. I am running into an issue when trying to get the files in the package copied to the correct folder/folders on the Samsung device. I have tried using a post-install script (I referenced the Android Agent JavaScript documentation) but for whatever reason, I can not get the files on the device. I find it strange that this isn't working since the profile status states that the package was installed successfully. When I check the file structure, no files are copied into the specified directories. I have even tried adding the PackageGroupFile and PackageFileFlags parameters in the script but still no luck. I was wondering if anyone else had any luck using this API call to build -> upload ->deploy successfully. The files in question are files that are generated in ESI. Building the same package in Pack Studio works without fail. I am wondering if I am missing something crucial. Any help would be greatly appriciated. Thank you. If any other information is needed, I would be happy to discuss.
Hello, Currently we are trialing the Shared Device mode in SOTI using Samsung android tablets. We have set up both Login Pre-lockdown and Post-lockdown profiles. And configured the Shared Device mode details using Entra SSO etc. When you click the Login icon, it brings up the O365 username and password screen. After entering your details for SSO and signing in, the screen disappears and briefly shows the Login screen again. Then, you are prompted to enter your session PIN. Once you enter the PIN, it returns to the Login screen. The main issue is that it takes about 5 to 10 seconds for the device to sign in and switch to the Post-lockdown profile. Our staff are getting confused because sometimes the session PIN prompt doesn’t appear, or after entering the PIN, there’s a 5-10 second delay, making them think nothing is happening, so they click Login again. Is it possible to add a transition screen after setting a PIN, such as a “Loading” or “Please wait” message?Thanks
Hello, is there an possibility to force the download and installation of OTA via Soti 2024.1.2.1046. With force i mean The OTA process on the device start immediately with download and installation and not "12h" later.. only Zebra Enterprise devices. Kind regards Günter
Hi, I've got a Zebra MC3300ax devices with the Version 11-20-18.00-RG-U00-STD-HEL-04 that i am trying to update up to 14-32-12.00-UG-U03-STD-HEL-04 Version, i have copied the file with File sync to a set location and once it is done i have sent the script (Type Legacy) : install_system_update /sdcard/update/HE_FULL_UPDATE_14-32-12.00-UG-U03-STD-HEL-04.zip to which i get the log error Custom log (Mx OTA failed: Any idea what could be the cause of this? i have tried moving the file to diffrent locations and even diffrent update files to slightly lower versions but it always give the same error. Best Regards, Bar
Hello, we have certain devices, which does not have a OEM configuration profile available in the SOTI profile. Is there a way to set the hostname of the device via script or any other means? Best, Eduard
Hey there, I've got a problem with a single-app Kiosk Mode profile on Soti MobiControl. I've set up a profile to lock a device down to a single, custom Android app. This app was manually installed via an APK file, not from the Google Play Store. The app has its own built-in self-update feature. However, the Kiosk Mode profile seems to be blocking these updates. The app on the device remains on the original version that was installed and never gets updated, even when it tries to update itself. I need to find a way to allow this self-updating process for the app while the device remains in Kiosk Mode. My question is: What specific configuration or script is needed in Soti MobiControl to allow an internally self-updating APK to function correctly while in a single-app Kiosk Mode profile? I'm looking for a solution that avoids disabling Kiosk Mode or manually updating the APK every time. Any insights or workarounds would be greatly appreciated. Thanks for the help!
What is the simplest way to setup a PowerBI report on the lockscreen? The report cannot be published to the web The report must be set to open directly through the PowerBI application App must launnchwithout constant login Report must be displayed in the mobile display version within PowerBI This would be for a Samsung Android tablet running latest versions of SOTI and PBI. I have used locked down actions of intent, browser, http, launch, custom, etc as well as the basic template html, but do not hit all four criteria above.
Hello everyone, there is a way to create a phone book in Mobicontrol that is then installed on multiple phones. I don't want to do this with a vfc file, because I have to exchange it again and again with every new contact. It is best if I have an app with which the contacts are then also displayed in the contacts app of the mobile phone. I would then also like to maintain the contacts in this app and use it to synchronise all devices. We are still on Mobicontrol 2024.0 and I would like to set it up for Samsung devices that are Worked Managed. Many thanks in advance Translated with DeepL.com (free version)
Hi all, I'm looking for a javascript that I can run trough the task scheduler to a device that pushes an application to the forefront of the device every 5 minutes when the device is unlocked. (device is Android 14 / Xcover 6 pro Samsung) I have a task scheduler running now with a legacy script that brings the app to the forefront every 5 min (script is: start package.name). The problem with this is, even when the user locks the device, the script will bring the app before the unlockscreen. So i'm looking for a script that says: If PDA locked no push application else if pda unlocked start application every 5 min (bringing the application to the foreground every 5 min) else no push application end Thank you for you help!
Hello, we are using a third-party VPN app on our devices and I would like to enroll it with zero touch, meaning that with the installation of app the VPN profile should be installed on Android automatically, too. I tried to tweak the instructions described here: https://www.soti.net/mc/help/v2025.1/en/scriptcmds/reference/configuring_native_VPN_AE.html?hl=native%2Cvpn But I am not able to find the right configuration. Most important is to set the "always-on VPN" option of the VPN profile. When I open the app, the VPN profile is installed automatically, but the always-on VPN option is disabled. Other MDMs, like MobileIron or ManageEngine do have the option to set this flag for a specific app via profiles. For me it would be OK to use writeprivateprofstring, if no other option is available with MobiControl. As less important, but optimal solution would be to install the VPN profile completely without opening the VPN app. This would mean that the script needs to contain the app-id etc. Any ideas?
Hello everyone, Is there a way to programmatically retrieve the SOTI Device ID from within an Android application running on the same device?
daily job work on copy backup file *.DB from folder to same folder for week according Sysdate and return
If I install an Android application (Owncloud) via SOTI Mobicontrol from the managed Play Store and later try to run it, the app will not be usable—I only receive the following message: 'Blocked by your IT admin.' No additional restrictions have been set (e.g., application run control or feature control...). If I run the same Android app on a managed device without SOTI Mobicontrol, it works fine. Parameters: Device type: Android Enterprise Device family: Android Plus OS version: Android 12 Android status: Provisioned / Enabled with managed Google Play accounts Management type: Work-managed device What can cause the application to run?
Hello all, We work with the onPremise version -> v15.5.1.1010 We have some new device Zebra TC78 under Android 13 (enrolled work managed). Here is it the problem we’re facing actually. We used visual studio 2022 for to create our mobile app Android. But it’s not possible to start the app after deployment by mobicontrol. The app open 1 second and close directly .. If I push the app by visual studio , all work. Well, first, I think it was some code on our app (permission), but after some tests NO ... Because, if I take the template inside visual studio 2022 -> Net Maui Blazor Hybrid App. I’ve just create the project base on the template, nothing change on code, build for to create the apk. Add the apk inside the package manager, and add the result into package inside mobicontrol. Last step, I create a profile work managed, add the package to this profile and push on a TC78. The result is, package is well installed but when I click on the app, the app open and close directly … It’s the first time, we meet this kind of problem .. Anyone have meet this problem ? How i can see what's happen ? thanks a lot
We are converting all of our zebra devices to SOTI from Intune (yay). We have setup a lock screen and authentication. During the install we keep getting requests for the user to allow MobiControl some permissions. Modify System Settings Device & app notifications In order to do this, the user would have to exit the lock screen, which would require the admin password, which sort of defeats the entire purpose of the lock screen. Many of our warehouses do not have any local IT support so we are stuck enrolling devices only when a remote SOTI admin is handy. There is a script command 'afw_set_permission_policy grant' which seems to work. However it is always the last thing to be installed and only after someone has intervened and set the above permissions. Is there a way around this? Can the script be set someone to be the first thing installed, or another way to eliminate these permissions to be required? Thanks.
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