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Hi all, I'm deploying Gboard along with a managed app config and have the following challenge. Our devices have a scanner attached to them that's set as an HID which causes the on-screen keyboard to hide itself. Within Gboard there's a separate setting from the physical keyboard setting that forces it to show itself. This however doest not seem to be a setting that we can push through the app config. Is that correct? Also what are the options for the Keyboard Mode within the app config? There does not seem to be a lot of documentation about the managed app config options. This setting:
Hello, Following a migration from Android 11 to Android 13 on ZEBRA model TC21 terminals, some have lost the virtual keyboard. The virtual keyboard is no longer available from any application (Chrome, system, ...). During my first production runs, 5/63 terminals had this problem.When I view the list of applications from the mobicontrol device file, I see that my failed terminals have two versions of the Gboard app: “com.google.android.inputmethod.latin” which is in the ‘uninstalled’ state “com.android.inputmethod.latin”, which is in the ‘installed’ state. Terminals that are not failed only display “com.google.android.inputmethod.latin” in the “installed” state. I have tried unsuccessfully to re-enable / re-install this bundel “com.google.android.inputmethod.latin” by several different methods (Mobicontrol / Mx). My device use Agent Mobicontrol : 2024.0.2.1131 OEM version : 13-30-12.00-TG-U04-STD-HEL-04 Any ideas?
Hello, do you know a way to enable text input via Microphone in the settings of Gboard via MobiControl? We use Lenovo P11 tablets with Android 11. I appreciate any tips - thanks in advance to the community! Best regardsThorsten
Hello dear Soti Team, We are currently still optimising our installations for the Honeywell CT60 with Android Enterprise. We have two things that we currently have to do manually on each device and I wanted to ask if we could somehow automate them. The users don't like the standard Honeywell Enhanced Keyboard very much and prefer to use the Gboard keyboard, it's not clear why.We therefore have to deactivate the Honeywell keyboard in the settings on the device which will enable the GboardCan we automate this? And probably the harder part:We have created a custom attribute in Mobicontrol.There we maintain the so-called ME number, which is a number that is needed for registration within a software.At the same time, it is part of the PIN code of the device.To not confuse the users, we will display this number as a lockscreen message on the device.Each device has its own number, which we maintain both on the device and in the web console. Is there a possibility that we only have to maintain the web console and the device gets the information from the custon attribute and somehow inserts it into the lockscreen message? Thanks a lot and have a nice weekend Maik
Hello. Our customer is using a couple of Zebra TC52 and do not wan't to to use Gboard while scanning. They don't want it to popup because it will disable a good part of the screen. I solved it by installing Mobicontrol as soft input and then alternate between them in the bottom right corner of the screen. They need Gboard for login and in rare situations. But I want to automate this via StageNow and deliver it via Mobicontrol. To do that I need a Bundle ID for Mobicontrol Keyboard Gboard - com.google.android.inputmethod.latin Mobicontrol Soft Input - ? Example <characteristic type="InputMethodDetails"> <parm name="InputMethodOption" value="4" /> <parm name="InputMethodPackageName" value="com.google.android.inputmethod.latin" /> <parm name="InputMethodClassName" value="com.android.inputmethod.latin.LatinIME" /> </characteristic> BRPelle
Hello, Sorry to post here again in such a short time but we are having lots of issues right now. We have open tickets with SOTI support as it is. It started with Google Gboard breaking on a lot of Android+ Zebra TC56 devices this past week, which led me to push out a SOTI package with the newest version of Gboard that fixed the crashing. (I extracted the apk from a device we had here, that I manually updated from play store). This was probably a bad fix but I didn't know what else to try since you can't force Google updates in a timely manner and no one was able to use the devices because of the crashing keyboard. This fixed the issue but NOW we have all our Zebras using an insane amount of data daily, nearly 500 MB per device in a few days which adds up quickly. The culprit is GBoard (listed in data usage on Android). I'm guessing Google is trying to auto update but since I have SOTI forcing the apk already, it can't. Here is my problem... I removed the Gboard package I pushed, and sent a SOTI uninstall script ("uninstall com.google.android.inputmethod.latin") followed by a reboot. This did not actually remove the application. Under Android Gboard settings it still says "App installed from MobiControl". This would probably be blocking Google auto updates. The only work around I can find is to go to Play Store (sign in first) and uninstall Gboard, then update it. My question is: is there a way to revoke MobiControl's ownership of this app somehow so it can return to be managed by Google Play? Or is there a better solution to this mess? I appreciate any and all responses. Thanks.
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