No Matches Found!
Try with a different search term
Even though I disable removal of mobicontrol agent and prevent unenrollment from group configuration, I can still uninstall the mobicontrol agent via drag and drop (uninstall). My goal is to prevent end-user to remove the mobicontrol agent without using kiosk mode or restricting whole settings, I want only restrict him in removing the agent in any ways.
Type: Android+
Brand: Samsung
Model: SM-G530H
OS Version: 5.0.2
Agent Version: 13.5.1.1044
I recommend filing a ticket with technical support. Feature Control policy should be the way to disable the removal of the MobiControl agent from the device. If that is not stopping the uninstall then either its a bug or a configuration issue.
While you can have multiple profiles targeted to your problematic devices, check and make sure that there is only ONE profile with feature-control configuration payload. Also make sure the status of such profile and its feature-control payload are both "installed".
