Hi all,

I have one datalogic memor 10 in production and few days ago we didn't saw remote control icon on this device, this device have latest agent installed with Android 9 we try to install RC plugin from dashboard and manually with package but nothing appears.

Its curious only 1 datalogic I have 38 working

when we try to find "remote control" says this:

anyone have the same issue?

Thanks and best regards!