Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 2 answers

    Stay Awake While Charging Solved

    Is there a setting somewhere that can turn the Stay Awake while charging setting off?  This is for Samsung devices

    SOTI MobiControl
    2 years ago
  • 0 votes 10 answers

    Not allowed to access MXMF, CSP Manager is not ready!!! net.soti.mobicontrol.androidwork: please try again

    Hello SOTI, While I am excuting the XML file I am getting the subject error, where other XML have no issue with it. Below is the Error I saw in Android Debug logs: 05-30 13:56:48.809 10223  2878  4742 E soti    : script-executor|E|DO|[net.soti.mobicontrol.xmlstage.b] Mxconfig falló: /sdcard/Download/10.2EnableProglovKeyboard.xml|net.soti.mobicontrol.device.m5: Process xml failed 05-30 13:56:48.809 10223  2878  4742 E soti    :     at net.soti.mobicontrol.xmlstage.h.m(SourceFile:47)05-30 13:56:48.809 10223  2878  4742 E soti    :     at net.soti.mobicontrol.xmlstage.b.execute(SourceFile:47)05-30 13:56:48.809 10223  2878  4742 E soti    :     at net.soti.mobicontrol.script.r0.n(SourceFile:17)05-30 13:56:48.809 10223  2878  4742 E soti    :     at net.soti.mobicontrol.script.r0.l(SourceFile:94)05-30 13:56:48.809 10223  2878  4742 E soti    :     at net.soti.mobicontrol.script.r0.r(SourceFile:5)05-30 13:56:48.809 10223  2878  4742 E soti    :     at net.soti.mobicontrol.script.r0.j(Unknown Source:0)05-30 13:56:48.809 10223  2878  4742 E soti    :     at net.soti.mobicontrol.script.q0.run(Unknown Source:8)05-30 13:56:48.809 10223  2878  4742 E soti    :     at net.soti.mobicontrol.script.r0.s(SourceFile:5)05-30 13:56:48.809 10223  2878  4742 E soti    :     at net.soti.mobicontrol.script.r0.i(Unknown Source:0)05-30 13:56:48.809 10223  2878  4742 E soti    :     at net.soti.mobicontrol.script.o0.run(Unknown Source:4)05-30 13:56:48.809 10223  2878  4742 E soti    :     at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)05-30 13:56:48.809 10223  2878  4742 E soti    :     at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)05-30 13:56:48.809 10223  2878  4742 E soti    :     at java.lang.Thread.run(Thread.java:919)05-30 13:56:48.809 10223  2878  4742 E soti    : Caused by: org.xmlpull.v1.XmlPullParserException: markup not allowed inside attribute value - illegal <  (position: START_TAG seen ...rameworkService: received request/configuration information is: \\ufeff<... @1:138) 05-30 13:56:48.809 10223  2878  4742 E soti    :     at org.xmlpull.mxp1.MXParser.parseAttribute(SourceFile:863)05-30 13:56:48.809 10223  2878  4742 E soti    :     at org.xmlpull.mxp1.MXParser.parseStartTag(SourceFile:617)05-30 13:56:48.809 10223  2878  4742 E soti    :     at org.xmlpull.mxp1.MXParser.nextImpl(SourceFile:288)05-30 13:56:48.809 10223  2878  4742 E soti    :     at org.xmlpull.mxp1.MXParser.next(SourceFile:4)05-30 13:56:48.809 10223  2878  4742 E soti    :     at net.soti.mobicontrol.xmlstage.h.o(SourceFile:35)05-30 13:56:48.809 10223  2878  4742 E soti    :     at net.soti.mobicontrol.xmlstage.h.n(SourceFile:10)05-30 13:56:48.809 10223  2878  4742 E soti    :     at net.soti.mobicontrol.xmlstage.h.m(SourceFile:5)05-30 13:56:48.809 10223  2878  4742 E soti    :     ... 12 more05-30 13:56:48.809 10223  2878  4742 E soti    : |

    SOTI MobiControl
    2 years ago
  • 0 votes 3 answers

    How to check “Myapp” running or not , and if not start it

    In Android device  I found that Android will kill application when screen off for save battery ,  but I don’t want i want to start “my app” always so how to start app always even screen off Have some script to do that. next Have javascript  to check “myapp”  start or not it stop , so start it ?

    Android Scripting
    2 years ago
  • 0 votes 7 answers

    Lockscreen flexibel buttons Solved

    Ask if the following is possible and if so how.I have created a lockscreen and linked it to a folder under which 200 Samsung S7/S8/S9 tablets are linked. Now it is just that some tablets must be provided with an extra button that opens a specific app on the tablet. and each tablet has a different app that is specific to that tablet. I can make a new lockscreen for each tablet, but then I will have 200 different lockscreens. Can this be controlled through a profile so that I can send a specific adjustment (button and link to app) to 1 tablet? Hopefully someone has a solution for this

    SOTI MobiControl
    2 years ago
  • 0 votes 9 answers

    File IO error on device - Check Storage/Permissions

    When I try to move a device to a different folder, some of the applications that get installed through packages (apk) are getting errors: "File IO error on device. Check Storage/Permissions. ". It is occuring randomly on some application... means I tested it more than once and the result was different each time. When I "force package reinstallation" everything works fine... but I dont want to do that for 100+ devices. Does anyone know something about this?Is there a fix or workaround?

    SOTI MobiControl
    2 years ago
  • 0 votes 2 answers

    move SotiMobicontrol license to new Deployment server

    i am trying to move my old MobiControl server to new server. we have two Deployment and DB server. what is the safe way to move the license to new server. is there any issue if i install the same version in new server using my old serial number then remove the old one ?

    SOTI MobiControl
    2 years ago
  • 0 votes 6 answers

    download soti mobicontrol 15.0.1.1181 Solved

    i want to download soti mobicontrol 15.0.1.1181 installer. i have seen the download link of another versions in the community but not this one. please help

    SOTI MobiControl
    2 years ago
  • 0 votes 6 answers

    How to Order Sequence of profiles install and application install into device

    Hi SOTI and member I have use case that I want to install profile and install application into device and then if complete I will  KIOSK screen So, I want to complete all before lockscreen, I'm not sure SOTI can order that,  because of i found that application have install failed and I cannot check status because of KIOSK active 

    SOTI MobiControl
    2 years ago
  • 0 votes 6 answers

    Soti Surf: Can´t search in URL box

    Hey guys,  when using the Soti Surf in our lockdown profile on Samsung devices, I cannot search words over new URL in Soti surf URL-box. I can click "search" on the keyboard but it does not search. It appears to be a Android 14 problem, as android 13 is working properly.  Is anyone facing the same issue or knows how to solve it? Many thanks in advance!

    SOTI surf
    2 years ago
  • 0 votes 5 answers

    Is there any way at all to reset or resync KSP? I cannot get the existing policy to apply my changes and once KSP is installed it cannot be uninstalled w/o factory resetting the device.

    I am struggling with this KSP app policy when trying to modify the profile and apply the changes on existing devices with the profile applied. The policy is not syncing to the device that is already enrolled. However when I enroll a brand new device that has not had KSP on it yet and apply the same exact profile it takes it and make the changes. I have not tried to make any further changes to the KSP profile because I want to get both devices on the same page. The existing device is still not working but the new device applied all the changes with no issues in a matter of minutes. 

    SOTI MobiControl
    2 years ago
  • 0 votes 3 answers

    SOTI Surf - can content of an input field be directly overwritten with new scan?

    Hi community,is it possible to set up Soti Surf in a way, that no matter if an input field already contais a string or not it is always overwritten by the next scan?We use Zebra MC33X with the latest Android.

    SOTI surf
    2 years ago
  • 0 votes 4 answers

    Cast issue

    New to the Android side of Soti deployment Have 600+ windows device but only 10 android units. a couple of the units I can remote in without the device users consent and others require the user to press the cast. I need to be able to controll the unit  without the click though of the user.

    Android
    2 years ago
  • 0 votes 3 answers

    Adding "Support Contact Information" as Shortcut Solved

    Hello, i am trying to add the Support Contact Information tab to our lockdown profile as a shortcutDoes anyone have any ideas on how to do this? I have configured it as i wanted but it requires to go out of Lockdown profile which are users wont be able to doSince we have several different locations we want to list a contact number to our Administrators in order to be able to support

    Android
    2 years ago
  • 0 votes 2 answers

    sunset of SOTI's perpetual license model?

    Does anyone know if this is a fact discontinuation of Mobicontrol Just wanted to send a reminder regarding the sunset of SOTI's perpetual license model. To ensure uninterrupted service, we are transitioning to our new SKU, MobiControl XS, which offers enhanced features and improved support

    SOTI MobiControl
    2 years ago
  • 0 votes 8 answers

    SoTi MobiControl not showing the new devices added Solved

    I have an issue that my device is not showing up in the WebConsole of MobiControl. The devices does enroll correctly. The devices does register to my company account. The devices shows that it was added in the global console but not in the standar web console. When searching on the WebConsole the device name it's not showing up. Additional to this, when I trigger a change of one of my devices it doesn't reflect on the WebConsole but it does reclect on the device itself (Example change the name).

    SOTI MobiControl
    2 years ago

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