Community - SOTI MobiControl

Community - SOTI MobiControl

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Android Discussions


  • 1 votes 5 answers

    Cisco AnyConnect App Solved

    Good Evening, Anyone using Cisco Anyconnect as their VPN clients on their mobile devices with an Enterprise Profile vs Android Plus profile? I am seeing that once you you leave the elm agent you can no longer add profiles thru SOTI which then leaves it up to the employee to configure.

    Android
    7 years ago
  • 0 votes 1 answer

    BYOD application catalog enterprise apps fail to get pushed out

    My company has started moving from the ELM clients to the android enterprise and BYOD setup devices. So far this has been a simple thing to do and it is working flawlessly, with one exception. We utilize several non-public enterprise applications that must be pushed out to our users. If they are on BYOD it does not get pushed or even detected on the end user's phone. Since we utilize BYOD using the packages for the apps is not an option. I located this page http://www.soti.net/mc/help/v10/en/Content/Web/Rules/Plus/Plus_Web_ApplicationCatalog.htm about half way down there is a section stating you can upload an enterprise application to the application catalog and push it out that way but only if you have a SSL certificate on the server to validate authenticity. We already have an SSL cert installed on the server per the requirements. When i try to push the enterprise applications using this method nothing happens. the app does not show up on the application catalog of any phone that i assign it to, android Enterprise or even an older ELM device. there is no error message or alert that tells me the issue as to why the devices are not seeing the full application catalog.  Is there a setting that I am missing to enable this feature? Has anyone successfully pushed a non-google play store application via the application catalog?

    Android
    7 years ago
  • 0 votes 10 answers

    Zebra TC72 device agent

    Hi, I'm trying to install Soti MobiControl on a new Zebra TC72 device. But I have not found an .apk that works, it always gives me the error "This device agent is incompatible with your device. Please contact your administrator". Does anyone have any idea if there exists a version I can use, and where to find it? Best regards, Daníel

    Android
    7 years ago
  • 0 votes 6 answers

    Zebra TC52 MobiControl Stage .apk

    Hello, I was wondering where I might be able to obtain an installer for a Zebra TC52 running Android 8.1 for your MobiControl Stage product? I have used your product for some time provisioning our legacy Windows Mobile devices and was curious if it existed in the same form for Android. I usually install this via USB for Windows Mobile via .cab

    Android
    7 years ago
  • 0 votes 2 answers

    Setting security : disable unknow source Solved

    Hello all, i have some zebra tc75x device on android 6.0 and android 7.0. On this device we have the soti client on version : 13.6.0 build 1476 The server version is on version : 13.3.0.3454 i would like to disable the option under security -> unknow source But i've looks and nothing found ... Anyone have an idea about how i can disable this option ? Perhpas in the new version of mobicontrol or any other idea ? thanks for all

    Android
    7 years ago
  • 0 votes 1 answer

    cant remote on to certain phones

    cant remote onto any samsung j6 android version 8, anyways to get round this 

    Android
    7 years ago
  • 0 votes 2 answers

    API Call via power shell to send script

    You have post this script : $MCUsername = "MobiControl username goes here" $MCPassword = "MobiControl Password goes here" $MCFQDN = "MobiControl FQDN Goes here" $ClientID = "MobiControl API Client ID Goes here" $ClientSecret = "MobiControl Client Secret Goes here" # You may want to figure out a way to encrypt the Password and the Secret, that's best practice $IDSecret = $ClientID + ":" + $ClientSecret $EncodedIDSecret = [System.Convert]::ToBase64String([System.Text.Encoding]::ASCII.GetBytes($IDSecret)) $Body = @{} $Body["grant_type"]="password" $Body["username"]=$MCUsername $Body["password"]=$MCPassword $Header = @{} $Header["Authorization"] = "Basic " + $EncodedIDSecret try { $response = Invoke-restmethod -Uri https://$MCFQDN/mobicontrol/api/token -Method POST -Headers $Header -Body $Body } catch { $($_.Exception.Message) } $Token = $response.access_token Write-Host "My MobiControl API Token is: $Token" #Now you can use the Token in other API calls by refering to the Token Variable.I want to send this script via the console script below via the powershell api call: sendintent -a "intent:file:///sdcard/clochecausses.mp3#Intent;type=audio;component=com.android.music;end" Can you add an exemple please ? In this script where to find client ID and client secret in the web console ( it is the name of the device ?, client secret is pin code ? ) Thanks a lot.

    Android
    7 years ago
  • 0 votes 1 answer

    Android Enterprise - Google Play "Your administrator has not given you access to this item"

    Hi, I'm using Android Enterprise to run a fleet of CT50s and CT60s. However, I recently enrolled a couple of devices, which won't install the applications from the Playstore. They're appearing in the App Catalog fine, but when I go to install, google play says "Your administrator has not given you access to this item". This is now happening on all new devices I enrol, but existing ones are still updating apps that are already installed. Does anyone have any idea what the problem might be? I'm using SOTI 14.2.1 Many thanks

    Android
    7 years ago
  • 0 votes 3 answers

    5% of staged devices loses home button functionality

    We are staging Zebra handhelds, model TC56 and TC25. With Android version 7.1.2. And for some strange reason, roughly about 5% of the handhelds loses the functionality of the home button on the display. (circle icon in the bottom of the handheld). "Back" button works though. We are not using kiosk mode/lockdown or any kind of software that limits the handheld. Has someone got any clues to what can cause this issue? edit 1: tried to send a stagenow config, that would enable the home button. <wap-provisioningdoc> <characteristic version="7.1" type="UiMgr"> <parm name="HomeKeyUsage" value="1" /> </characteristic></wap-provisioningdoc> Didn't work. /Martin Ekman

    Android
    7 years ago
  • 0 votes 4 answers

    Create NFC tag for AE enrollment

    Anyone with a good link/guide on how to create a NFC tag that can be used for enrolling devices to android enterprise. I a bought a NFC reader/writer: https://www.shopnfc.com/en/nfc-readers-writers/214-acr1281u-c2-nfc-uid-reader.html and severla different NFC tags from 1k to 4K of data but no mather what i do i dont manage to write to them so that they work on the welcome wizard screen

    Android
    7 years ago
  • 0 votes 3 answers

    Do not disturb question

    Hello,   I am trying to find out if it is possible to disable or block users from being able to use "Do Not Disturb" mode on AndroidPlus devices. I know you can Disable Status Bar Expansion using the Lockdown profile but there are other functions in the status bar that users still need access too. Is there some kind of way to achieve this? Thank you, Sean

    Android
    7 years ago
  • 0 votes 6 answers

    Application Run Control : black list browser chrome on android 7.0

    Hello all, we work with server version in 13.3.3454 my device is zebra tc 75x and the mobicontrol client is 13.5.0 build 1677 I have one device on android 6.0 and a new device on android 7.0. I have a profile with application run control. On this profile, I have black list com.android.chrome and apply this profile on my two devices. On android 6.0 chrome is well black list  On android 7.0 chrome is still there ... Anybody knows how I can black list chrome on android 7.0 ? thanks

    Android
    7 years ago
  • 0 votes 4 answers

    ELM activation pending Solved

    Dear  we are using Mobicontrol 14 and on one device property it is showing ELM pending . screen attached  but on device no policy pending 

    Android
    7 years ago
  • 0 votes 3 answers

    Huawei P20 Pro

    I have a Huawei P20 Pro enrolled using the Huawei Mate agent.   I am experiencing quite a few issue's pushing profiles especially  Email profile  does not push.  Screen lock code cannot be entered while in remote mode Block OS upgrade profile does NOT work Remote reset pincode does not work Device constantly disconnect from console ( tried script for doze mode did not work  Before you say to use to go to Android enterprise agent  this cannot be a solution as we are not set-up to use this yet.  Nor will we be  this year.  Simon  

    Android
    7 years ago
  • 0 votes 2 answers

    is it possible to setup afw#mobicontrol with older mobicontrol version?

    hi, We recently had to re-configure replacement Blackberry KeyOne for some of our users and we're having alot of issue with permissions, ie Blackberry hub could not be granted permission. Due to this, we're not able to setup email, contacts. The current workaround is to use Outlook app for the email but contacts, calendar would not work. It appears that a newer version of mobicontrol is being installed. so, is it possible to setup afw#mobicontrol with older mobicontrol version? our existing KeyOne users do not have this permission issue.  any other alternatives?  on a separate note, when setup with afw#mobicontrol on our Blackberry phone, bluetooth contact sync never worked due to permission(greyed out). appears to be related. our server version is 13.4 any assistance is appreciated.

    Android
    7 years ago

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