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Hi We're using SOTI Mobicontrol on Zebra TC56 and VC80X with Android 8.1. I have the devices locked down and only allow one custom app. This app uses a USB camera and a USB RTK GNSS receiver. The problem is, every time the Zebra is rebooted, it asks if I want to allow the app access to the USB devices. Checking the box "Use by default for this USB device" doesn't help as the camera gets a new ID on every reboot. Is there a way to auto allow access to USB devices, or to disable the USB security completely so the user don't see any dialog boxes? Also, it asks if I want to automatically open the app when the USB device is connected, It would be nice if I could get rid of this dialog box as well.
I already installed the latest RC Hawkeye plugin but still the RC control is not available. I tried multiple times to send some legacy script based from other discussion like below but with no avail. _resetfailedrcdetectionflagSleep 2restartagent and __switch ENTERPRISE_41 VIRTUAL_DISPLAY_resetfailedrcdetectionflag The device is currently running the latest update from Zebra, 02-32-04.00-OG-U07-STD I also tried installing the legacy RC plugin but the installation fail. The same also happen to one MC93 device we have running 8.1.0 with 01-23-18.00-OG-U00-STD. But the MC33 we have work perfectly fine with the RC plugin, this run 8.1.0 with 02-32-04.00-OG-U07-STD Agent Version is 14.4.0.1028 for all 3 devices.
I found this option but it needs to be done to a whole folder and when I put a unit in the folder it does not work I am Using Zebra tc56 and Android 7 to 8
In our driver app, our drivers hear notification sounds for tight turns and other dangerous parts in the neighborhoods.We are using Soti as a trial now on 1 location and we see that these notifications don't play. For us its really important that these notifications do play as drivers are being judged on their driving behavior.We are using Version: 15.2.1.1094And the devices are in a lockdown profile with only maps, the dialer and our driving app.Is there a way to make this work.We see that this only happens on devices with SOTI
I am operating a Zebra TC75 running a lockdown configuration. There is an application that we need to be able to pair to a bluetooth printer from within the lockdown mode. However, when the TC75 attempts to pair with a bluetooth printer, the android system pop-up to verify and accept the bluetooth pin does not appear while in lockdown mode. The pairing function has been tested and the pop-up does appear when in admin mode, but it appears as if the pop-up is not allowed to appear during lockdown. The audible chime is still happening to signify that the pairing process has started, and there is even a notification banner at the top of the screen signifying the process needs interaction, however, the android dialog does not appear over the application like it would when not locked down. Are there any scripts or permissions that need to be granted to allow this to appear?
Dear Soti community, since about 2 weeks I have trouble to install new devices. I use the same WiFi settings since about 6 months. I also talked to my colleagues from the internal IT network department - "They changed nothing at the WiFi infrastructure." My setup: Test-System - SOTI MobiControl 15.1.3.1021 - Agent: 14.1.5.1059 Prod-System - SOTI MobiControl 14.3.2.1171 - Agent: 14.1.5.1059 Here are some infos about my test devices:- Honeywell CT60 (Brand new device and already existing device9- Android 8.1 Build 129- Android 8.1 Build 180 Device Config (both staging profiles): As I said - I use this settings for about 6 months. After scanning my barcode, my normal device settings are applied first. After that a "Wait for network" task is running. Here is the problem: Sometimes the CT60 device use the connection for about one second and disconnect form the WiFi connection. Then the device is retrying to download the device agent again and again... 2nd scenario: The WiFi connection will be not established. In both cases the WiFi symbol is briefly displayed in the upper right corner and then disappears. However, as soon as I manually configure a device and also manually enter the WiFi settings, I can easily authenticate to WiFi and the connection remains established. I hope somebody of you had such a problem before and can help me. Of course the colleagues from the network department say that it is because of MY barcodes and configurations. But I can't imagine it, because these settings worked without problems for more than half a year now.
Hi. I have a trouble with enrolling devices to my SOTI server. Here is a screenshot with messages which I can't get rid of and enroll any device, using google mdm account in SOTI. Device: Samsung J5Android version: 9Knox version: 3.4Playstore version: 22.4.25-21Soti Server version: 15.1.0.3413 Soti mobile version: 14.1.4 Build 1010 At the beginning, there were any problems with enrolling device. I've could enroll more than 50 device in the same day.Later, only 10 a day. Next day there were no problems to continue enrolling.After few weeks, only one device a day.Now, I can't enroll any device. Sometimes, I need to wait few days, sometimes more than a week to enroll.This problem started from June and still persist. There is no any problems with SOTI license or Samsung ELM, because device is always succesfully enrolled without google account. What i've tried:- create a new rule with another mdm google account and enrolling device: success.- enroll device without google account: success.- reboot server, reboot device: still not working.- check if hash for mdm google account is the same. Are the same, but device still stuck in same message. - enroll devie in another server and without google account: success.Is there any google account limitations for how much devices you can enroll via MDM? Thanks.
Is it possible to change the default remote view from Portrait to Landscape in MobiControl?
Hi, Hopefully a simple one.Running Mobicontrol Version: 14.4.9.1034Device = Samsung Tab Active (Android 9) - Agent version 14.4.0 Build 1028When creating an Enterprise profile and adding an Application Run Control configuration there is no option to create a whitelist. The drop down is greyed out and not available. Is there a reason for this?If the profile type is set to Android Plus the whitelist option becomes available but is ignored when pushed to an Android Enterprise device as part of an Enterprise profile. Thanks
Good Morning, Is there a script that will allow me to change the Personalized name back to whatever I choose it to be? Some of the employees are getting creative but yet still barely outside of the gray area of right/wrong. Example - Personalized Name of a Standard Samsung S8 is Samsung S8 yet the employee could change it to say The Batphone or something ( That is a mild one )
Does such a script exist? When this specific app is installed it requests device admin permission in order to be able to lock the screen. If I want to uninstall this app or clear its data then at the moment I have to go to Settings/Security/Device admin apps and untick this app. What I would like if possible is a solution script/intent or other way of removing the admin permissions from this app in order to uninstall or clear data as I would with any other app that wasnt a device admin. Thanks
Hello, actually i'm testing the version of mobicontrol v14.4.9 All works fine, but i have a question about the move device operation on android + device. before when i move device to one folder to other, i receive a popup with a confirmation message (mobicontrol version v 13.3.39) Now, when i do the same i have a check box who says " maintain ovveridden advanced configuration specified to selected device " I would like to know what does it means ? because i can't see the difference between if I check the checkbox or not ? I've join a print scrren with the two popup first it"'s new version thanks for you time
Hi, i'm installing TC51 in our new Soti now and saw this "problem": In Soti are following Agents: But the installed Version during enrollment is 14.3.2.1050. I can Update via Playstore to 14.4.0.1028 manually but why doesn't it install the newest Version by default and why do i have to update it manually?
Hi MobiControl 14.4.9 Agent: 14.x.x I'm getting cases where devices with corporate Google mail using the Google Apps Device Policy (with a small list of available apps) is overriding MobiControl's appllcation catalog. this means that some users cannot install applications that they should be allowed access to. Any suggestions on a fix short of rebuilding the device?
I know I need to install the certs on the current devices and then push a script I believe, but I cant find documentation?? I only have till tomorrow to get this done.
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