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Since Zebra appears to be motivated to bridge the functionality gap between DA and AEDO, let's use this thread to list what you want to see them add. If you see another post in the list you identify with and don't need any additional comment, use the upvote to add your weight to that feature. Let's help Zebra help us...
Hi All, We have a situation where the Location Service is not working in one of the production instances ( we use Android+ devices ). We do observe the below error in the Management Service logs every time we click "Location" on a device . We have another instance where the location tracking works perfectly. tried to check both the instances for any difference, but no luck so far. Any direction on where to look for or what could be the issue would be highly appreciated. ************************************* [2019-12-10 17:29:52.638] ERROR [MapsCredentialController.GetMapsKey] [8ca3dd37-9036-4411-9bf8-6244307c0ee6] (185): *************************** Exception: Bad Data. ***************************[CryptographicException: Bad Data.] at System.Security.Cryptography.CryptographicException.ThrowCryptographicException(Int32 hr) at System.Security.Cryptography.Utils._DecryptData(SafeKeyHandle hKey, Byte[] data, Int32 ib, Int32 cb, Byte[]& outputBuffer, Int32 outputOffset, PaddingMode PaddingMode, Boolean fDone) at System.Security.Cryptography.CryptoAPITransform.TransformFinalBlock(Byte[] inputBuffer, Int32 inputOffset, Int32 inputCount) at System.Security.Cryptography.CryptoStream.FlushFinalBlock() at System.Security.Cryptography.CryptoStream.Dispose(Boolean disposing) at System.IO.Stream.Close() **************************************
We have an all Android for Work tablet environment. We have asset tags that will be using an alpha-numeric string of characters such as "Device 001" etc. How can I associate one of these asset tags to a device in my Soti console either during enrollment or after the device is enrolled? I saw the Custom Data field option, but the instructions for using those 3 fields read to me like they can only be associated to a data point already on the devices. Ideally, I'd like a field I can upload a CSV file or similar to because I am going to need to associate multiple thousands of devices & asset tags to each other.
Hello, maybe someone can answer this question for me if the new bitdefender cloud will atleast use a aws fqdn like for the agent delivery system (agentdservice.s3.amazonaws.com): _______________________________________________________________________________________________________ https://discussions.soti.net/kb/antivirus-cloud-offering-bitdefender-faqs ________________________________________________________________________________________________________ I dont really know if this needs to be handled like this , as for security reasons we wont whitelist the whole AWS APIs just to have bitdefender working.
Hello, I have soma android Tablets I'd like to display the dive ID and a custom attribute. I have some devices I do this using the kiosk mode with a lockdown screen with the allowed apps on the lockdown screen. I do not want to lockdown these devices, I'd just like to have the Device id and one field displayed somehow on the home screen of the device. Any suggestion on how to do this would be appreciated!
We are looking at the feasibility to deploy a work profile and to utilise the dual SIM capability, initially on Samsung devices. Therefore to use SIM1 for personal and SIM2 for work profile. Does this sort of feature exist or in the pipeline for implementation into later versions of MobiControl, especially as more devices are being released into the marketplace with SIM card managers for dual sim's
We are using Android Enterprise lockdown. We are happy to allow users to expand the status bar to see push notifications, however we are getting reports that sounds are not playing. Is this just controlled by the volume setting on the device or will the lockdown block the sounds?
All of our devices seem to periodically give the above error, but it is not clear why?
We are using AE with lockdown - Activity Suppression mode. We need to be able to force close one of the apps if it stops working, but I can't seem to find a way of doing this. Please could someone point me in the right direction?
Hi, I want to upgrade our Galaxy Tab S4 devices from ELM version 13.7.5 to 14.0.0 the agent upgrade is enabled on the server (ver. 14.1.3.1587) however, when I click on "upgrade agent" the site says "The action cannot be executed because the agent is already compatible" Got any suggestions here? Thanks in advance
We have a lot of TC56 in the filed and all keep connection to MobiControl server if there is a Wifi or mobile connection.But on a view devices the agent gets disconnected even if there is an active network connection (other apps can work well over the internet). After a reset the MobiControl agent remains disconnected. You can only get the agent connected if you tap on the “Agent Status” in the Device configuration view of the MobiControl agent. But it gets disconnected after a few minutes again. The connection settings are Perisistent for these devices (like for all other devices) How can I get these devices pemanently online again? MobiControl version: 14.4.3 Android Enterprise Agent Versio: several 13.6.0 - 14.0.0
Hi, We have a few Samsung Galaxy TabS4 devices with mobicontrol agent ver. 13.7.5...the problem is, that after synchronization it disables "automatic date and time" in the settings, however we have an app, that this setting is mandatory for. Build number for the server is: 14.1.3.1587 So far I've tried turn on and off the "time synchronazation" in the advanced setting in mobicontrol, but that didn't helped. Thanks in advance!
MobiControl device agent and some other MDM/EMM related files are often not wiped even after a normal factory reset on Zebra dervices. The reason is probably due to the fact that such files are stored in a secured enterprise partition different from the normal partition for other apps and data. So, what are the possible procedures to remotely wipe everything on a Zebra device? If MX commands in .xml file are needed, can anyone provide example? Is that any other approach (e.g. using Zebra MX utility software) if the device is on hand (can thus can get connected via a USB cable)?
Hello all, I have the next problem : I have a generic-no brand Android 7.1.2 TV. My goal is to install a lockdown mode on it and allow access to only one webpage. The problem I have is next:I have no idea what specific OEM agent to download, as the tv has no brand. The only info I could get for it is that it is a "rockchip-rk3288". If i try to download the Android Enterprise application from Google Play, i can enroll the TV with a Android+ code , but not with an Android Enterprise code(INVALID ENROLLEMENT ID ERROR). Why is that a problem? Because if I enroll it with a Android+ Code, after the enrollement it will delete that agent and install a work profile.So, I will have a device registered as Android+, but which in fact is Android Enterprise. So I can not assign any profiles to it. Any solutions?Cheers,
We seem to be having more and more issues with Remote Control HTML 5 of Android devices. When we use the classic remote control things are fine, but on the HMTL5 version we often get: Event code 1000: WebSocket closed normally. Wondered if anyone has seen similar issue or knows the cause? We are MC on-prem 13.3.0.3454
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