Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 5 answers

    Delete saved Wifi connection and password

    Hi all,  I would like to delete a stored WLAN from the device without having to dial the device.  Is there a script to do this?  These are Samsung Galaxy Xcover 5 devices with Android 13. 

    Android
    2 years ago
  • 0 votes 3 answers

    Is it possible to track and limit data usage for cell phones?

    We are looking for a way to set limits on data usage for users.  We have mainly Apple IOS and Samsung Android devices.   Furthermore, looking for a way to limit certain apps to only be accessible via Wifi.

    SOTI MobiControl
    2 years ago
  • 0 votes 7 answers

    App permissions in the Play Store Solved

    Hello all,  I would like to add apps to our Mangaged Play Store that only a certain group of devices can see. The other apps should then be visible to other devices.  Does anyone here have an idea how I can restrict this? 

    Android
    3 years ago
  • 0 votes 11 answers

    Cant find app in Manage Google play store

    Hello, I have difficulties installing the customer’s application on the device. The application can be installed on Android device from Play store after sign in with specific customer’s google account. It is not available only for the specific customer's account. I have created Enterprise Bindings with this account and connect it with the enrollment policy. Next, I’m creating app policy in order to search and install the application on the enrolled device, but the app isn’t available in the search to be approved. Best regards, Drago

    SOTI MobiControl
    3 years ago
  • 0 votes 1 answer

    Samsung Tab A7 Lite Updated to Android 13, however my System Update Policy should have blocked it. Any Ideas?

    I have a Samsung Tab A7 lite on android 12. We currently have a profile with a lockdown and System update policy. The policy is set up to postpone software updates from February 7th to April 30th. Today, Feb 21st I had a device prompt me to update to Android 13 while in user mode. It looks like the update went through. We are trying to avoid and postpone Android 13 for the time being. Can someone take a look at our Update Policy and insure we set it up correctly? I have an spoken with a Soti rep during the set up of the policy and at the time he said it looked good.  edit: this device does have 3 profiles assigned to it. With only one of the three profiles having the System Update Policy configured. Do we need to configure it for each profile? 

    SOTI MobiControl
    3 years ago
  • 0 votes 4 answers

    Android WebView Single App Mode Solved

    Hello, I need to configure a device with single app mode, but when I enable this option screen keeps all black. So, if I add one item to my Home screen like this: I get this on my homescreen: And if I click in the icon, it opens like this: And everything is OK. But if I configure it like this: My device only shows this:

    Android
    3 years ago
  • 0 votes 4 answers

    Android - Lockdown - Lock screen - message app install / uninstall

    It is about Android client. We use the lockdown mode.In spear screen messages appear when app is installed or uninstalled.Is it possible to disable this

    Android
    3 years ago
  • 0 votes 8 answers

    Uninstall Android Plugin from device

    Hello. Does anyone know of a way to uninstall an agent plugin from a currently enrolled Android 10 device without re-enrolling all devices? When I enrolled a bunch of Kyocera_DuraForcePro2 devices. The device they picked up Kyocera_KC-S302_sotienterprisemdm_1.20.0.102.apk When it needed to grab:Kyocera_DuraForcePro2_sotienterprisefullmdm_1.19.2.118.apk I have figured out how removed the plugins from the server. Now I need to uninstall the plugin from the device and for an upgrade using the profile on the server. I was also looking for a way to do this by scripting but I'm not sure if that's possible.

    Android Scripting
    3 years ago
  • 0 votes 6 answers

    Using install_system_update to upgrade from 8.1 to 10 is bricking some MC9300s

    Using a file sync to put the FULL.zip of Android 10 onto the sdcard directory.  When I send the script to do the upgrade, about 30 percent of the time the MC9300s will Enterprise reset and come back with an all black screen saying "To start Android, enter your password" I have a few hundred devices to upgrade remotely, and need a more reliable method of upgrading.  Any suggestions?

    SOTI MobiControl
    3 years ago
  • 0 votes 11 answers

    Not showing the settings app Solved

    Is there a way to make the settings app invisible? The device gets stuck in a boot loop via an Application Run Controll and I don't want to set up a lockdown because we then have problems with company apps. Unfortunately, the function control does not work either. Users can also reset the device in user mode or change settings that I have deactivated via this.

    Android
    3 years ago
  • 0 votes 4 answers

    When Device is enrolled and moved to another group Solved

    Hi all,  i have a strange problem. We have Honeywell CN80 Scanners in our warehouse. When i enrolled a device, it get a application run controll to disabel some Apps. The scanners have Android 11 on it and my Soti is on Version 14.6.1.  Now when the device is enrolled and i want to move it to another group and i need to restart it. The device will be in a boot loop. Have anyone a idee how i can fix it?

    Android
    3 years ago
  • 0 votes 1 answer

    Account activation Pending?

    Good Morning, I have 5 devices stuck on the account activation pending and will not complete the enterprise enroll. We have enrolled over 150 devices using the same enrollment method and ID, however my most recent batch have not completed. Any advice or ideas here? 

    Android
    3 years ago
  • 0 votes 6 answers

    Soti Profile not applied Solved

    Good morning, I'm a soti newbie so hopefully if anybody can help me that would be great. We're using Soti Mobicontrol Version: 14.3.3.1111 and are working only with Android devices. We have a profile applied for our samsung SM-A52SF devices (OS version 12).  This profile is applied on 15 of our 16 devices.  Under the configurations tab no Profile is assigned for 1 device. When I look under the profile I see this profile applied to the group where all 16 devices are located. Can anybody give me a direction on where to look.  Is there any logging that I can consult. Regards Steven

    SOTI MobiControl
    3 years ago
  • 0 votes 16 answers

    Rename multiple devices

    Hello, I need to rename more than 1000 Android devices(all in the same device group) and obviously I don't want to rename them one by one. Is there any way I can rename multiple devices at once? Currently, my devices has names like this: XX-123-YY1 ZZ-456-BB2 ... And I need to change the middle part to 4 digits, like this: XX-0123-YY1 ZZ-0456-BB2 ... Thanks.

    Android
    3 years ago
  • 0 votes 3 answers

    New scripts granting permissions

    Hi Soti, i found new scripts: request_appops_permission android.permission.SYSTEM_ALERT_WINDOW allow package-idinsideagent request_appops_permission android.permission.SYSTEM_ALERT_WINDOW allow package-id Is there something planned to extend this to other permissions like grant storage permission, call account, unrestricted use of mobile data, etc. etc. ? Or in general like following: request_appops_permission android.permission.PERMISSION allow package-id insideagent request_appops_permission android.permission.PERMISSION allow package-id ?

    SOTI MobiControl
    3 years ago

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