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Hi, Is it possible to assign a geofence to the whole device group rather than individual devices? I must be missing something. ThanksAdam
Hello Specialists, is there in MobiControl (15.5) any possibility to see folderbased (not on the device self) the assigned profiles?
I need to know following if I use Google domain option for AE bind What are the advantage using google domain rathe manage account ( use case ) can we mange play store via SOTI if use Google domain as AE binding ? is there any thing aware before binding with Google domain ( is the SOTI change or sync anything on Google domain side)
Hi all, I would like to set the google chrome app in background on my lokdown so that users can only launch published links and not the application itself. How can I do this?
SOTI Version: 15.4.2.1020 and Agent Version 15.3.0 build 1006 Can you please provide the script for WT6300 to deploy a upgrade via SotiMobi Control. I have tried the below which ha snot worked sendintent -b "intent:#Intent;action=com.symbol.intent.action.UPDATE_PACKAGE;S.file=%sdcard%/Android11Oct2022.zip;end" Install_system_update /%sdcard%/Android11Oct2022.zip note - the os file is called Android11Oct2022.zip
I've removed the Mobicontrol Application from the soti One login screen. Re-added, but I'm no longer able to login to mobicontrol cloud, stuck in a loop.... Is there any way to directly login in the mobicontrol app and bypass the loop which returns to the soti-one loginscreen ?? I'm really stuck :-(
Hello, I have the problem, that any our plugins won't update anymore, if I click "Update". How I can fix it? Best regards
Hi All, is there an possibility to change WIFI settings (Network / Password) automatically after the download and installation of mobicontrol app is done (start from new device with mobicontrol token/user)? Work Managed Device, Android Zebra EMDK Android 8 / 10
Since today we're no longer able to login to our soti environment, it was configured with azure SSO. Is there anyway we can login through a local account ? administrator ?
Single App Mode - Profile - Do this have option to enable wifi connectivity. For iOS Devices.
Hi Guys, I have around 700 Samsung Galaxy Tab Active 3 which I want to manage with MobiControl. They got the "Bixby" key which should be the power on / power off button?Is there a method to change this button with MobiControl? I saw a thread from 2020 where this was not possible. Alternatively is there a way to add the Power Off Button as a shortcut to the lockdown window? Do you guys know how I can disable the "samsung shortcut bar" which you can see on my picture attached? Thanks for your help!
Hello Everyone, I'm trying to enroll a device using a barcode. I use Zebra Stage Now software to create the barcode. I'm having a hard time figuring how to configure it to download the google enterprise agent from the playstore. Its seem we can only upload the package to an internal server and then make it available for the device. If anyone has a tip it will be appreciated. Thanks
Good morning, I need a solution, if available, to autostart an Android app without using the lockdown and single app mode. This is because the application I'm using may have conflict issues with SOTI lockdown/single app mode which doesn't allow the device laser to work properly. Is this possible? Ideally, I'd like the device to boot and as soon as the desktop shows, the app starts in foreground. Below some information: Producer: Zebra Model: PS20J OS: Android 8.1.0 Enrollment type: ANDROID ENTERPRISE - Work Managed Device MobiControl version: 15.6.0.1018 Agent version: 15.3.0.1006 Thank you
Hi, I have been testing the latest agent on multiple devices as we haven't upgraded our agents in a couple of years and there are some Javascript functions we'd like to have available in later agents. I have noticed in the past that when an agent upgrade is initiated through the console, the agent on the device will close and then re-launch when the new agent is installed. This causes the lockdown kiosk to go away and then re-enable which moves our custom application to the background and could cause someone to have to login again. If a user is in a certain event a transaction could be interrupted, etc... and we could have data loss. I am looking to see if anyone has best strategy for managing agent upgrades. We have around 3800 devices in around 70-80 groups based on customer. I know can control upgrade per group, but is there a way to initiate the upgrade per device? This way I could at least determine if a user is using a specific device before starting the agent upgrade. Not ideal since there are 3800 devices but this is where we are at. Adding that since I haven't changed the compatibility for agent upgrade in a couple of years, I'm unsure if the upgrades still work in this manner. I wish I could test the upgrade process through the console itself instead of sideloading. Maybe that's possible by briefly changing the compatibility and then making some DB changes to change it back? I'm also a little handcuffed on setting the compatibility to the latest agent as well as that will put all 3800 devices as non-compatible immediately which I have noticed halts the ability for devices to receive Profile changes. Thanks
Hello, My pre-sales engineer setup our SOTI Surf to have a forward back and home soft buttons at the bottom of the screen on Surf. We would like to remove it, but I can't find the setting anywhere. Could someone please point me in the right direction?
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