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In the release notes for Android Enterprise Agent 15.2.0, it says that there is now the ability to 'Install, uninstall and set/get preferred Access Point Names (APN) on Android Classic and Android Enterprise Work Managed' Does anyone have any instructions on how to do this? In the past we have used the APN profile configuration, but this seems to fail more often than it works these days. https://docs.soti.net/soti-mobicontrol/android-agent/release-notes/152/android-enterprise-agent-maintenance-releases/
Hello, Since on devices enrolled as Android Enterprise, it has hardware encryption information and a value next to it. What does that value mean and what level of encryption does the device have?
Good morning, We have to deploy a new application on some devices and we have a problem accepting permissions silently. We are going to deploy the application using the policies/apps method because we have to configure some information (Device ID & connection code) it works fine, and the app connect to the Sophos console automatically and the device appears with the name of our soti console what was the goal. But the problem is that we have to grant some permissions manually before the process ends. We are trying to grant these permissions remotely via scripts and we have tested these scripts with no result: afw_set_permission_grant_state com.sophos.smsec android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS allow afw_set_permission_grant_state com.sophos.smsec android.permission.PACKAGE_USAGE_STATS allow We have tested this script too: request_appops_permission android.permission.PACKAGE_USAGE_STATS We are running Versión: 15.5.1.1010 of Soti Mobicontrol . The device I am using to test is a Samsung SM-T510 with android 9 and agent version 15.2.0.1025. Is it possible to silently deploy these permissions? Is there any other test or way to silently grant these permissions on these devices? Thank you for your help!
Hey everybody, I might be missing something obvious but I am having issues adding an app policy for our iOS devices. It says "No Accounts Available" despite an account being available.
Currently have used LockDown to setup a browser shortcut. The browser is shown on the Kiosk screen and opens Chrome to a JotForm. The JotForm asks the user(after clicking on a form) "Add Forms to you home screen?" Clicking "Yes" adds this form to the tablet's homepage. How do I get it to add to the LockDown screen instead?
Hi there, we have updating Soti Mobicontrol to Version 15.5 and after this we can't go to the Serverpage (old console view). We got only a blank page and nothing happens. We test different browser, cleare the cache and try other users. On the Testsystem with the same update it works fine... Has anyone the same problems? Best regards Franko
Looking to add a button that would run a MobiControl script to the lockdown screen, this script would reach out to MobiControl and install a specific package. The use case is as follows: we have two packages that contain of our proprietary app but two different versions, Im looking to make it so people that are testing the versions can press a button that would run a script to uninstall the currently installed package of the app and install the selected package without leaving the lockdown screen
Looking to see if anyone has come up with a way to add a "Folder" or "Application Stack" that the end user can press and see more options on the lockdown screen. Im trying to reduce the amount of clutter on the main lockdown screen and app shortcuts together
I am trying to provide users with a brightness control to train the adaptive brightness algorithm whilst the devices (Honeywell CT60) are locked down. I can achieve this by using a UEMConnnect (OEMConfig) schema to restrict all of the quick settings buttons and allow the user to expand the status bar to reach the brightness slider but I cannot work out a way to do this with a Native lockdown. We do not wish to use Activity Suppression. A couple of years ago, we made a feature request for Settings Manager to allow the brightness slider to be used when adaptive brightness is switched on, but unfortunately it's still a case of using one or the other.
I want my logo to really just be the header on my lock screen. How can I do this?
Hi all, Just wondering if there is a resource out there that provide a list of all the variables we can use as part of profile and kiosk builds for devices registered on SOTI? Thanks
Hello, we have updatet the MC Agent on our TC77 Devices to 15.2.0.1025, after this the Soti Settings Manager is not working, i've got an Error Message "APP is not configured please contact you administrator" but the app is configured and worked without any problems until the update. I tryed to install the new settings manager release 15.5.0.2 but same result. TC77 is running on Android 8.1 OEM version 01-30-04.00-OG-U13-STD. MC Version is 15.5.1 any idea thx in advance mark
New to using SOTI, we're currently setting up to use it for some educational devices (Samsung Tab A) with lockdown to restrict access to certain websites as well as playing a limited number of videos. I'm having difficulties adding a link to a locally stored video file on the lockdown screen. I've tried adding it as a file:// and movie:// link, but when you tap on the icon it highlights then does nothing. Once it came up with the option to select a video player, but still didn't start playing the video. I know the link itself is correct, as if I switch on "launch automatically on start-up" the video plays once I restart the tablet. Can anyone offer some advice on this?
Hello all, Here is it the config we have -> soti mobicontrol v 15.5.1 device zebra tc75x under android 7 enroll android + Actually with android +, for to have the device name we copy the settings db locate in data\data\ on an other public folder. If device name is changed for some reason, people make a sync file and the db is copy like this we have every time the correct name. We discover android entreprise since this weeks, and of course we'd like to get the device name because this field is used on all our apps.. I've look on device entreprise, but i can't find the same db settings :) due to security reason i suppose. How to get the device name on android entreprise ? And if device name is changed by some persons how to have the updated name ? thanks for your help
How to apply MobiControl trial test? I have applied ONE PLATFORM and now be able to log in, but it does not show MobiControl after login ONE PLATFORM.
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