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Hello, Is it possible to generate a cloud alert (or something similar) to a specific email adress, when a device logs: Warning - Inaccurate device date-time detected (Time reported: 6/13/2022 6:36:19 AM) Just like in this topic (https://discussions.soti.net/discussions/how-to-make-zebra-tc26-device-sync-time-regularly), we are experiencing problems with Zebra TC26 devices running on Android 10 and 11. Their date-time settings are being switched from automatic to manual and then slowly running out of sync with the actual date and time, without any real apparent reason. We are discussing the issue with Zebra, it seems hardware or firmware related. In the meantime, an alert to our own support team would greatly help us deal with these issues proactively, instead of having to wait for the end user to complain to us about it. I can't seem to find any setting under Device Events that relates to a device log. We are running MobiControl version 15.5.0.1021, Android Enterprise (device owner) MobiControl agent version 15.1.4.1058 is installed on the devices. Any help is greatly appreciated, thanks in advance.
Hello, i'm trying to add a link with a macro as parameters on my Lockdown. https://my-url/url/%MAC% In order to access an internal page where the mac address is used. I tried a lot of different combination, as Intent://, Browsers://, Https://, even inputted the link right in the template. One of the intent example : intent:my-url/%MAC%/#Intent;scheme=https;action=android.intent.action.VIEW;component=com.android.chrome/com.google.android.apps.chrome.Main;end Also tried with utf-8 encoding for '%' as %25 same.. None of them is working .. Could use a little help on this ! Thanks in advance
Hi, At least a couple of our users are experiencing a sudden increase in battery drain om their Android phones (Samsung A5's). The battery drain appears to be due to MobiControl and potentially linked to it accessing location too readily. The only reason for assuming location is that the location icon is now constantly appearing at the top of their screens and when you look at what is using location mobicontol appears as using it "just now". I've observed mobicontrol being the highest contributor to battery usage at 28% (towards the end of a working day) but the same user stated it was at 90% the day before.We've recently upgraded our environment so I wonder if that's related.Users have rebooted their phones but other than checking everything looked normal on the phone we haven't done any other debugging.Any thoughts?
Good day can anyone please advise on how to enable kiosk mode and multi app mode? as I have tried everything but it doesn't seem that the device goes into kiosk mode at all.
Good afternoon, I'm seeking help to set the USER DETAILS section inside the device details: Each user has its own Office 365 account inside the tablet, or at least the exchange one to download the E-Mails to his own Outlook app. Would it be possible to use this as a source for the USER DETAILS and make them appear in that section? If yes, how? Thank you, best regards.
Hello everyone, here with a subjet that i just saw only few topic about here. We use a internal dev. app in our company , but this one need few permission to work correctly and return some state I did try to use the following Script but seems with no success , maybe typo...maybe something else... anyone to help? Devices are Memor 10 We run on Mobicontrol 15.3.1.1151 Agent are up to date on devices Agent Version 15.1.5.1049 afw_set_permission_grant_state com.trafic.nosmprod android.permission.READ_PHONE_STATE allow afw_set_permission_grant_state com.trafic.nosmprod android.permission.READ_PRIVILEGED_PHONE_STATE allow afw_set_permission_grant_state com.trafic.nosmprod android.permission.ACCESS_WIFI_STATE allow afw_set_permission_grant_state com.trafic.nosmprod android.permission.ACCESS_COARSE_LOCATION allow afw_set_permission_grant_state com.trafic.nosmprod android.permission.ACCES_FINE_LOCATION allow afw_set_permission_grant_state com.trafic.nosmprod android.permission.ACCESS_NETWORK_STATE allow
We have some iPads using Mobicontrol. The profile in use restricts some features and browsing to certain sites, but the users will need to be able to upload data to iCloud from an app. This is not currently working - the data appears in the iCloud settings but does not make it to the cloud storage. Are there any settings I need to look out for? I am using a web content filter, could this be breaking the upload?
On MobiControl console, when I searched for a device using IMEI, I can see 2 devices. When I queried database, it also shows 2 records for same IMEI. Only difference is in DeviceId column value. I've that device & there is no MobiControl installed on it. It is factory reset device which I got from another department. What possibly wrong could have happened in this case? My understanding was while enrolling device on SOTI, it does check if similar device(by comparing IMEI/Serial Number) is already enrolled or not. Is my understanding correct?
Hello, Is it possible to use the Android Agent JavaScript API (https://www.soti.net/mc/help/javascriptapi/en/mobicontrol.os.html) in the lockdown template? If so, do I need to import certain modules? I attempted to use some of the APIs but couldn't get them to work. Device Information Model: Zebra TC21 Mobi Agent: 15.1.5.1049 OS: Android 10 Thanks, John
Is there a configuration that allows for a single app only to run without going through the lockdown launcher? I want a selected to application to run all the time like in a kiosk mode, but without having the user be able to go to a launcher type screen and select an app. SO far I have been able to make a single app be the only choice to launch from the lockdown screen, but I want to just skip that all together and go straight to the app. This is for a room scheduler deployment where all we want is for the device to always run the room scheduler app.
Our company is looking at using MobiControl without the use of Intune or Azure Endpoint Management. Unsurprisingly O365 apps are required for ~90% of our employees. Given the current suggested method to deploy O365 apps (setup.exe + configuration XML) and a lack of an MSI installer, I was wondering if anyone has found a good method to deploy their O365 apps through Mobicontrol? Since there’s no support for .exe installers, I’ve wrapped it as an MSI and uploaded the installer, but my gut tells me there’s probably a better way that I’ve not thought of/seen yet.
Good morning, I need to fix the screen rotation into this device type: Producer: emdoor Android: 10 Enrollment type: Android Enterprise – Work Managed Device Agent version: 15.1.5.1049 MobiControl web instance version: 15.5.0.1021 The aim is to force it to landscape mode and then disable the automatic rotation. I already tried with this script: writesecuresetting -sys hide_rotation_lock_toggle_for_accessibility 1 writesecuresetting -sys accelerometer_rotation 0 But they are working with Android 8, not with Android 10. Into Android 10, which is the OS version installed in the device I need to set, if I send that script it only disables the automatic screen rotation, but it doesn't set it into landscape. It just remain in the position during which the automatico sceen rotation was disabled. Is there any difference into Android 10 to force the landscape mode, before toggling off the automatic screen rotation? Thank you, best regards.
Hi there, we are using a Datacollection Rule for GPS Tracking in one environment. Unfortunatly it appears that the routers are displayed totaly wrong. As you can see in the picture, the device supposedly drove the blue path. However, this has not been the case.Is there an explanation for the faulty display? Kind regards, Daniel
Hello everyone We currently got around 300 Memor 10 registred to Mobicontrol and want to make them use Soti Surf as default browser. Seems that even with the script set_default_browser net.soti.surf / net.soti.surf.ui.activities.SplashActivity Users still get a prompt asking if they want to open link in Google chrome or SotiSurf ? Any idea on how to get rid of that? Thanks to all
I have enrolled some Samsung Galaxy A22 5G in a work managed device type but the devices are showing the supported APIs as Remote View 'Work Managed Devices' rather than remote control. Also when you try remote view the device has a popup which says 'Start recording or casting with MobiControl' with options of cancel or start now. How do I disable the notification so remote works without end user intervention. I am using MobiControlcloud version 15.4.2 and the device is on OS version 11 Thanks
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