Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 0 answers

    Work Profile on Work Managed Android Enterprise Devices - Question

    Things to note: - Android Enterprise Enrollment - Android Work Managed Profile - Gsuite Emails Was wondering if this possible. We have fleet workers have a phone and we usually have them download the "Google Apps Device Policy" which we have deployed already onto the phone. We use a generic gmail login to setup the phone. There is a limit to how many devices can be using one gmail account. A new device being setup will kick out one of our fleet members and we have them sign into their work emails and authenticate so they can get updates via playstore and use google maps. The issue seems to be on work managed devices doesn't prompt for "Android Device Policy" which is what google is fully transitioning to in January 2021. Is it possible to have both fully work managed device also have a work profile or should all fleet members be switched to "Basic" mobile management for all fleet members. What is the best approach?  

    Android
    4 years ago
  • 0 votes 5 answers

    Bluetooth in work profiles

    Hello, I really appreciate if any of you could help me with the following issue. We have a use case for Android Enterprise Work Profile in which we need an app that uses bluetooth in the work profile. The app is deployed sucessfully, but it is not able to scan bluetooth devices. The app works fine if it is install out of the profile. We have tested serveral apps in several devices (Android 8,9,10,11 from different manufactures), indeed I developed  a small app tha only scans devices and shows a list, but the issue is the same with all apps. We have also tested the  BasicManagedProfile app that Google sugests to test apps in work profiles. The problem is the same. https://developer.android.com/work/managed-profiles So the question is: Does the Work Profle allow apps to scan and use bluetooth services? Is this a limitation of work profile? I appreciate your comments.

    SOTI MobiControl
    4 years ago
  • 0 votes 2 answers

    SOTI MDM update iPadOS behaviour Solved

    Hi, I would like to know more about using SOTI to deploy mass iPadOS... The iPadOS size is around 5.5GB, it brings concern as we have to update 90 units of iPad in one go... If we are to issue "Update OS" command via SOTI, the following questions come to mind (sorry I cannot test now as I cannot afford to update any of my iPad's OS now): 1) Will SOTI spread the update across a specific time frame to avoid congesting the whole bandwidth? 2) When issuing the command, will it force the iPad to update? Or will it prompt a box and ask for user's consent first? 3) We have set to defer OS update for 90 days, after that period, will iPad be forced to update regardless of its current status? 4) Is there a difference between "scan for OS update" and "update OS"? Thank you for your time.

    iOS
    4 years ago
  • 0 votes 2 answers

    SOTI 15.4 not able to install Solved Locked

    Heywe had an older version 14.x running and now we like to create a new VM with Soti 15.4 So no Update of the old version, it will be a clean new setup. Now I running into the issue, that the setup needs Open Java 11.So i followed that instructions:Using MobiControl with OpenJDK instead of Java (soti.net)  But that does not help. Still not able to run the setup and get the message, that JAVA 11 is needed I used the Files OpenJava Files version 11.02 for Windows, like on the article.....

    SOTI MobiControl
    4 years ago
  • 0 votes 2 answers

    Modifying a Custom Attribute on an device by API & PS Solved Locked

    I am trying to make an API call to update one device in using the reference ID. I am able to fetch token but having issue when using PUT to update the device. Here is what i tried so far: ### Call API #Module and Configurations API Import-Module -Name "F:\SOTI_API\Mod-MobiControl.psm1" Set-TrustAllCertsPolicy $Token = Get-MCToken $MCFQDN = Get-MCFQDN #Core script $headers = @{} $headers["Authorization"] = "Bearer " + $Token $deviceId = "9c5c8e786faa050100171845214D2417" $AttributeValue = @{} $AttributeValue["customAttributeValue"] = "123" $body = $AttributeValue | ConvertTo-Json #PUT customAttributes Projet $result = Invoke-restmethod -Uri "https://$MCFQDN/mobicontrol/api/devices/$deviceId/customAttributes/Projet" -ContentType "application/json" -Method PUT -Headers $headers -body $body When trying to execute the above, getting below error:Invoke-restmethod : { "$type": "ErrorDetails", "ErrorCode": 0, "Message": "Échec de validation du contrat", "Data": [ "customAttributeValue: Error parsing value" ], "HelpLink": null }Au caractère Ligne:22 : 15+ $result = Invoke-restmethod -Uri "https://$MCFQDN/mobicontrol/api/devices/$d ... Any help is greatly appreciated.  

    SOTI MobiControl
    4 years ago
  • 0 votes 2 answers

    Package web link as app

    Hi, We have a URL that we would like to push down as an app in the app drawer with a custom icon.  This should then open in Soti Surf.  Please can someone tell me how it is done? Many thanks   

    Android
    4 years ago
  • 0 votes 1 answer

    Barcodescanner doesn't work in Chromium

    Hi, we use ~200 Zebra TC51 with a lockdown screen. Chromium ist installed, Android 8.1. I linked to an URL on the lockdown screen but the barcodescanner is not working. If I close the lockdown, I can scan barcodes in Chromium. Profile in DataWedge is activated but obviously not used when opend via lockdown screen. Any ideas to solve this?

    Android
    4 years ago
  • 0 votes 3 answers

    Modifying a Custom Attribute on an device by API Solved Locked

    I need to use the API : PUT /devices/{deviceId}/customAttributes/{customAttributeId} This API requires the CustomAttribute ID as a parameter and I don't know where to find it. I tested the GET /customattributes API to get the ID, but it's not part of the response. I also poked around in the DataBase, but I don't see a table name that allows me to direct my search to the CustomAttributes to retrieve the IDs. Has anyone experienced this problem?

    SOTI MobiControl
    4 years ago
  • 0 votes 3 answers

    disable google play protect

    Good morning i have several hundred devices (Honeywell EDA71) which have been enrolled using the afw#mobicontrol method. i have added an package and i am getting the File i/o error and it wont install. i have managed to remote to one device and manually turn off google play protect and the app then installs when a force package reinstallation. is there a way to turn this off via a script as i cant manually remote to each device to turn it off thanks Daryl update: i have found this in another thread but it does not seem to work writesecureprofstring DeviceFeature DisableVerifyApps 1 apply featurecontrol

    Android
    4 years ago
  • 0 votes 0 answers

    Possibility to run .sh file from Linux Lockdown

    Hi, Would it be possible to run an .sh file from the Linux Lockdown? The question rises mainly because we have an application that starts by running an .sh file, but being able to start scripts from Lockdown, could also come in handy in other situations. Our current environment is 15.4.1 Thanks in advance for any help.

    Linux
    4 years ago
  • 0 votes 3 answers

    Using Soti Custom Variables in Kiosk Template Html Page

    Is there a possibility to display device specific Soti Custom variables within the KIOSK lock page (HTML page) ?

    SOTI MobiControl
    4 years ago
  • 0 votes 8 answers

    Prevent Mobicontrol Agent Upgrade

    Hi, I have been trying to prevent Mobicontrol agent from upgrading but so far have been unsuccessful. We're deploying AE Mobicontrol agent v14.5.5 via QRCode and placing into a lockdown profile. Add rules where the agent download points towards both google play and local server have not prevented the upgrade. So far restrictions implemented include Device Agent Upgrade Enabled = No Device group - Advanced Config - Agents and Plugin Upgrade Settings - Deselect all options (wifi, cellular etc) Max agent compatibility version in db = 14.5.5 The closest I have got is placing Mobicontrol as a managed google play application and setting the MGP play update policy to Never Update. However, a notification that the update is available is still presented to the user, who can navigate to google play store and manually update the agent. Unfortunately, I cannot turn off all notifications, due to customer requirement for other app notifications and a need for activity suppression lockdown. Further, Never update means other MGP applications will no longer auto-update.  Any advice would be greatly appreciated. Thanks Adam

    Android
    4 years ago
  • 0 votes 4 answers

    Configure Zoom in Android Device (AE)

    ■ Configure Zoom in Android Device (AE)Hi,Is there a way to configure the zoom of a tablet, Samsung in this case, using a script in bulk? I am Soti Mobicontrol version: 15.4.1.4828 Regards!

    Android Scripting
    4 years ago
  • 0 votes 5 answers

    create a folder on the android device before installing .apk

    Hi, Before deploying an .apk I would like to create a folder on the android terminal with SOTIMobicontrol Is that possible with MobiControl? Thks in advance

    Android
    4 years ago
  • 0 votes 5 answers

    supported devices for mobicontrol version v14.3 ?

    Hello, we used mobicontrol on version v14.3 We used zebra tc75x devices under android 7. We think to used now new device under android 11 like the zebra TC77... I would like to find a table of devices supported by this version of mobicontrol ... I know we need to enroll this device under android entreprise but is this version of mobicontrol support this device TC77 ? Thanks

    Android
    4 years ago

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