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Hi, my question is if it possible to delete files was uploaded by rule once every 3 month? I have a rule every time device sync upload files from device to server, on device I've got a javascript to delete files more than 30days and now I'm looking to delete the uploaded files on server console automatically every 90 days, for liberate space on console this files don't useful past 90days It is possible to delete these files using script or by rule?
Hi, did someone also received following errors? Device configuration failed (Error renewing certificate "CN=xxx" from template 4) Device certificate renewal failed (Certificate s/n "123", Issued to "xxx") The Wi-Fi certificates don't renew automatically or manually and configurations with certificates also won't install on new devices. Our Mobicontrol version is 15.1 and it's on-premise. Thanks!
Hello Community, since we Updated our Zebra Devices (MC3300x and TC52) we can't access the /sdcard/Android/data Folder. It seerms that it's a "feature" of Android 11. My problem is that we are using Wavelink Velocity. The Config Files (.wldep) are stored in /sdcard/Android/data/com.wavelink.velocity/files When I try to push the files with Soti or also Stagenow to the device I get an error, cause I have no permissions to access the folder. The devices are enrolled in Android enterprise mode. Is anybody in the same situation or have a solution? Thanks for your help and creative ideas! Best regards Julian
Hi we are just starting on the journey of locking down our Windows Modern laptops with Mobicontrol. I know how to create MSI's for silent application install but wondered if there is away of firing up Bitlocker when the laptop joins Mobicontrol without it being 'chatty'? Currently the user has to click next, decide where to store the key etc. I want this to be completely silent and as seamless as possible. Can that be done?
Hello everybody!I’m a new boy, in the soti’s world.I need to learn the soti mobicontrol. I alredy received account,and I activated it at https://partners.soti.net. (for example my soti central works too)But! After I cant’t to try the soti academy at https://soti.myabsorb.com/#/login.That isn’t succes, because „You have entered an invalid username and/or password. Please try again.”What did I mistake? Please help me! Thank you! Janos
Hello, has anyone encounter the issue where the backbround service & agent only start if the device was once unlocked after a restart?
Hi! We have two different device models. On Zebra TC25 I can open the WiFi setting by calling "Launch://com.android.settings/.wifi.WifiSettings". However the same doesn't work on Nautiz X41 and I get an Activity not found -message. Calling Launch://com.android.settings I can open the root of settings but how do I find out the Wifi-settings path?
Just to give a little warning on the following (Because the og Topic was locked): https://discussions.soti.net/thread/how-to-move-elastic-search-data-nodes-to-a-different-drive/ With the latest Update there was something additionally changed in the registry, if you use this now and delete the data directory you will loose your search data and the service isnt able to reindex it correctly. If you just update and copy the data directory to a different drive it still works though.
Hello I have Zebra TC51 Android 8 non gms devices i need to enroll them in SOTI without downgrading Android 7. What will be the appropriate procedure and how it can be done. Also if i want to convert it into GMS so how it can be done? Any idea or suggestion would be appreciated.
This is an update to my original problem with upgrading to v15, as the original post has been locked, so I thought I'll share the fix that Soti support gave that fixed our problem as I dont see any other posts about this issue. https://discussions.soti.net/thread/has-anyone-experienced-sql-errors-when-updating-to-15-3-dacpac-dac-message-warning-sql72015 Summary TL;DR So we had a SQL72015 error every time we tried to upgrade to v15.x from v14.5. And was told we had to wait for SQL 2019 support in v15.4, which we did, but unfortunately that still same error and could not upgrade. Logged new ticket with Soti support and after investigating the issue, they gave the following SQL fix that solved our issue. Use the following SQL query at your own risk, this is what was provided to us to fix my issue. This may not work for everyone 1. Take server snapshot and db backup of your Mobicontrol server. 2. Launch SQL server Management studio and login 3. Right click on MobiControlDB and click on 'New Query' 4. Paste the sql query and execute it. 5. Restart MC services (Deployment Server and Management Server) -----code---- DELETE FROM dbo.Container;SET IDENTITY_INSERT dbo.Container ON;INSERT INTO dbo.Container( Id, Name)VALUES( 0, 'No Container'),( 1, 'KNOX Container'),( 2, 'Android Profile Container');SET IDENTITY_INSERT dbo.Container OFF; -----code----
I couldn't find what I'm looking for in documentation or forum search. Does anyone have a list that describes the error codes produced in the device log reports under Mobi-Control? For example, I have one scanner producing a consistent "Error sending message (Error sending message (type=23), General communication error)". Wondering what may be causing that and if there's a list with the other producible error codes and their descriptors. Thank you in advance!!
There's not a lot of OEMConfig documentation out there that I've been able to find. One basic question that I have, specifically for Datalogic, is if Android Enterprise enrollment is required or if the OEMConfig advanced configs can still be used with Android classic?
Weird one. Using Soti MobiControl 15.2.6.1006, Android Enterprise with agent 15.0.0.1110 in lockdown mode. We use an app that downloads a PDF file but can't open it, we get "No application available to view this file type". The app has storage permissions and downloads the file and then tries to open it and fails. When it downloads the file, its name is a date/time and no file extension. There are apps installed to handle PDF files. When I looked into it I thought it could be because the file doesn't have an extension but when I reset this device and set it up again without mobicontrol the app works correctly and opens the very same PDF file with no extensions Any thoughts? Don't know much about Android development, the key might be finding how does Android handle a request to open a file without an extension? Could it be through a system app that is not available under lockdown?EDIT: the PDF apps are whitelisted under lockdown.
Hi! I have been testing with Handheld Nautiz X41 and MobiControl. When I restart the device I get an System UI has stopped / System UI keeps stopping -error message. I think it's caused by the lockdown screen that prevents the UI opening/doing something. Is there a solution for this problem? Everything else works great.
Hi, I have a configuration file sync upload from the device to the server, and the files we sync quite a lot. How can we download the file directly in one folder, not one file at a time because it will take a long time?
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