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Is there a report that will simply list the users and which security groups they are a member of, or even the reverse that shows the security groups and the users that are members of each? I can find the user report showing the Granted/Denied permissions for each user, but nothing less granular that would show just the security groups memberships. Thank You, Jeff H.
I recently set up a MobiControl server and didn't see the option to set the server name so it set it as SOTI and I'm looking to change it to soti.companyname.com so that the devices can access the server and I'm attempting to do it in the admin utility under Deployment server but when I change the Management Service FQDN it tells me "The Management Service FQDN is invalid or can't be resolved to local address" Do I need to make any changes to the server, maybe a change to the Hosts file?
Looking to be able to wipe a device from the Soti MobiControl portal. Can someone point me in the right direction.
I have currently the strange Problem that when i enable feature control on our TC8300, and someone pulls out the battery or it gets empty the device gets somehow stuck and wont boot again for another 10-15 minutes until all energy from the circuits depleted. I think its a power management issue correlated to the hibernation possibilitys (supercapacitor) to change the battery without shutting the device down. If i remove feature control and reboot the device i can not reproduce the issue at all. Has anyone run into the same issue or not , and if so what featurecontrol settings have you enabled? Running on: Agent: 14.5.3.1017 MC: 15.3.1
Hi Guy's, how can i setup the gmail app (or any other app) with one User for alle Devices. I want to Use Username an Password, but i can't type in anywhre the password on SOTI.
HI, After an MobiControl Upgrade for an OnPremise installation from V. 13.4 -> 14.4.9.1034 we get this error when we are trying to perform a device agent upgrade for a Intermec CK3. The current agent version is 13.4.0.4164. The log says: Error sending file (Error sending file "\Temp\PPC_ARM_1449M_SIGN.CAB", Timed out waiting for response) Device disconnected Invalid device software version (Upgrading the device agent on [::ffff:10.41.139.143]:58424) Device (Agent) checked-in Any idea on how to resolve this. Regards Dan
We have a selection of devices (Samsung SM-T295) which cannot be enrolled. I have tried using our server (on prem) provided Samsung ELM agent and we get the error "This device agent is incompatible with your device. Please contact your administrator". We've also tried the SOTI provided ELM agent from soti.net/oem and we get the same message. We also tried the non-ELM agent but as expected that didn't work either. Has anyone any idea what is going on and how can I enroll these devices? Our server version is v14.4.1.1195, the agent version is v14.5.4.1016. Our server has SHA2 certs. The tablets are running Android 11.
We updated an existing application to a new version. When the device installs the update, the update fails and MobiControl dashboard reports that the package failed to install (prescript abort).The package does not have any preinstall scripts so I'm not sure what's going on. Also if I revert back to the old version, everything is fine. If I go into the device in MobiControl and force the package reinstallation, it installs fine on the device, but still says Failed to install (prescript abort). Any ideas?
Hi all, I was wondering if Soti Mobicontrol 14.4.2 supports OpenJDK 11.0.9. Our security team wants us to update due to vulnerability concerns. The only official document I find regarding this references 11.0.2. Has there been any future updates as to higher version support for openjdk? Michael Sun
Hi, due to the SHAv1-deprecation of Android we bought and setup a second deployment server (SOTI Version 14.5.7.1022 now on both deployment servers). All services seems fine, everything is green in the Admin Utility. Now, when we try to connect a Android 10 device, we get the message "Enrollment failed. Please retry or contact your system administrator" The new DS has a SHAV2 certificate and it´s load balancing fine for existing devices with Windows CE and some older Android version. Can anyone image what our problem is? Thanks in advance!
Hello All, I have a fleet of Zebra TC21s. They are using the lock down configuration. It doesn't happen with every handheld, but it's a pretty frequent problem. When I unlock the handheld and go into admin mode, within seconds the handheld will go back into lockdown mode. I'm currently running on: Mobicontrol Version: 15.3.0.6713Agent Version: 14.5.4.1016Agent Type: Android Enterprise Agent
Having an issue where the Datalogic OEMConfig is not pushing out the changes to our fleet of Memor10 devices. The initial enrollment grabs all the settings and works fine. After the fact if I make and scanner symbology changes the settings never seem to get pushed out. Latest was a change to the Wedge settings and same thing, settings were never pushed out.
Hello, I am trying to come up with a way to delete our deployment Wireless network after the initial staging is complete. Is anyone aware of a legacy or javascript that can delete/forget all or certain wireless profiles that are saved to the device? I have search through the archives and online but can't seem to find a solution. Thanks
Hello, We have a problem related to some pre-scan-action which ends with an unwanted html page reload in Soti Surf browser but works (the action is not performed) in Google Chrome. We use some web application which is used for a pallete scanning purposes (like WMS). The app officially supports Chrome, Firfox, maybe others but Surf is not mentioned there. When a barcode is going to be scanned with device, just before the code is send to the html form a Page re/load action is performed so the code is filled to a wrong form fields then. We have checked the device settings for a prefixes, sufixes, data formating etc.. but the main catch (and reason why am I asking here) is it works in Chrome (which cannot be easily lockdowned as Surf). So the question of mine could be: Do you know if in Soti Surf / MC settings lockdown etc.. is somehow related to this behavior or so? I am aware this is a large topic where could the issue be - THIA for any clue I cab focus on..versions:MC: 15.3.0.6713Agents: 14.5.1.1074Soti Surf browse: 15.3.10Devices Zebra MC3300 Android 10 Thanks & Regards Tomas PS the app logs show something like this: 8:27:31:59 Page Load Action Handler {"key":"","element":"","elementId":"","elementIcon":"","action":"onload:function","attr":"OnLoad","initHandler":"","responseHandler":"","failureHandler":""}
Hi, We operate Zebra TC57 handhelds managed using Mobicontrol. The Zebra handhelds come with a default phone dialer app - org.codeaurora.dialer Our handhelds are really well locked down (using the various Mobicontrol and StageNow features) except when this dialer is invoked for incoming/outgoing phone calls. The app allows the user to get out to things like bluetooth share, mms messaging, file system, web browser, camera, video, slide show etc. While we could try and disable each of undesired functions the dialer gives access to (for example SOTI Surf is stopping the user's unauthorized browser access), it would be really good to instead provide a really basic phone dialer to make and receive calls. I haven't been able to find anything suitable. Has anyone has any success in loading an alternative basic phone/dialer?, or has any other ideas on locking these functions away from the user? Many thanks, Lindsay Background information- Zebra TC57's are operating standard 4G mobile phone connections (not SIP) Zebra OS is Android 10 GMS (GMS Restricted Mode) (10-16-10 LG90) Mobicontrol client 14.5.4.1016 server 14.2.1.4394 Default phone app - Phone org.codeaurora.dialer v23.0 Use Case- Grocery delivery drivers running locked-down Zebra TC57s, primarily running a delivery & mapping application but occasionally needing to make/receive calls.
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