Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 2 answers

    Mobicontrol Agent closes shortly after SOTI Surf is turned on.

    Info:Samsung Galaxy Tab A SM-T580Mobicontrol Agent 14.0.0 Build 1579SOTI Surf 14.3.2 Build 152 Hello, I have been working to try and get SOTI Surf to open a website in kiosk mode to create display tablets. Loading SOTI Surf automatically was no problem. However, shortly after SOTI Surf turns on, the Mobicontrol Agent shuts down. After this, the device goes offline in the SOTI Mobicontrol console and cannot be managed or remotely controlled until someone goes to the tablet, closes SOTI Surf and reopens Mobicontrol Agent. I was searching around and I can't seem to find any past solutions to this issue. Any help would be appreciated.

    Android
    4 years ago
  • 1 votes 1 answer

    Setup for old MobiControl v10 Solved Locked

    Hello, We've got an old version of MobiControl v10.0 build 9619. Do you know were I could find the setup for this version because we don't have anymore the setup? Thanks in advance.

    SOTI MobiControl
    4 years ago
  • 1 votes 1 answer

    App update Self install

    We run a transport app that runs the whole time and requires a new apk every few months. I'm looking for a way to be able to deploy this update in in some sort of self install capacity and I fear that self install via the mobicontrol would be a little bit difficult for some operators. Currently if I deploy an update of said app while it is use it logs out of the app which is problematic if they currently have a job dispatched. 

    Android
    4 years ago
  • 0 votes 6 answers

    Android - Script to update text in a file? Solved Locked

    Hi, I have been scratching my head for a way to send a script to an Android device that will read a text file and then essentially do a find and replace for a string of text.  We do this frequently with out Windows CE devices using the built-in replacetxt script within MobiControl.  I've tried to research some javascript options, but I really don't have any javascript experience.  EX:  File:   /mnt/sdcard/documents/app/config.txt -  File contains various configurations in a XML type layout. There may be a string in there like an IP address or URL that I'd like to be able to change programmatically with a script, so it could be sent to 100s of devices at a time. Any help is greatly appreciated.

    Android Scripting
    4 years ago
  • 1 votes 14 answers

    Android Set Screen Lock = None

    Hello. I'm trying to deactivate the lock screen (Screen lock: None) in the Security part of Android I launched the "watchsettings on" command, but it does not appear in the logs. Do you know what the command is ?Platform : Android +OS : 6.0Thanks

    SOTI MobiControl
    4 years ago
  • 1 votes 2 answers

    Allow App usage Solved Locked

    I'm trying to use google drive as a PDF/Newsletter reader. If I try and open it Mobicontrol says "This action is disabled by Mobicontrol"I am a new user so any ideas on how to make this app allowed would be greatly appreciated.

    Android
    4 years ago
  • 1 votes 2 answers

    Change Default Script Type Option?

    Does anyone know of a way to change the default option in the Script Type dropdown?  The majority of our devices are still Windows CE and we are not using any javascript scripts at the moment anyway.  It's not a big deal, as it's just an extra couple of clicks but figured I'd ask and see if anyone know of anywhere to change the default selection. Thanks

    SOTI MobiControl
    4 years ago
  • 0 votes 2 answers

    Can MobiControl Package Studio be run on a VMware Fusion Windows 10 VM?

    I am attempting to run MobiControl Package Studio on a Windows 10 Pro for Workstations. 64-bit virtual machine running on VMWare Fusion Player v12.1.2 (17964953). When i try to start the application, it never appears on the screen but does start a task, MobiControl Package Studio (32-bit), in my Task Manager that persists. I have tried configuring the application for compatibility mode without success. Can you help?

    Windows
    4 years ago
  • 0 votes 3 answers

    Zebra TC21 devices not responsive when remotely controlled Solved Locked

    When I remote to some Zebra TC21 devices running Android 10, it looks that the device is in sleep mode, with only the date and time shown, and it does not respond to any clicks; in other words, we can't swipe up to unlock it. Is there a known cause or solution for this? Thank you very much. Warraq

    Android
    4 years ago
  • 0 votes 5 answers

    Change Display Size

    Is it possible to configure / set the Display Size of all device over Mobicontrol or any Script ? thanks in Advance

    Android
    4 years ago
  • 0 votes 1 answer

    share pictures from gallery with outlook app

    Hi, we would like to be able to let users take pictures with camera app and then share/send them through the installed outlook app. At the moment we are receiving error:  "can't share pictures while screen is locked" Any idea how to bypass/solve this error ?

    Android
    4 years ago
  • 0 votes 11 answers

    grant storage access to Autoinstall application

    Hello,  I would like to grant storage access to Autoinstall application "com.honeywell.systemtools.autoinstall" via script . Can anyone help me with it ?

    Android Scripting
    4 years ago
  • 0 votes 5 answers

    How to Force Synhcronization of Google account to its currently binding company account

    A catalog rule has been created and assigned to a set of devices, which all of them has been enrolled by the same Add Rule. It means , all of them has its binding to the same company binding. The catalog rule holds some private application as mandatory. Some devices assumes the new application immediately after the cycle request, but some take more then 3 days to receive it. For those devices that are not installing the app, when clicks (in the device) on play store, it shows the application as not been released to the device. But it shows in the device MDM Catalog icone as Free and Mandatory. It looks like the device has not synchronized its account to the company bindings. After 3 or 4 days, it shows as released and may install. I have tried to force google play protect to rescan and also to restart device, but it still has "its own time to synchronize". Turning off the LockDown and set as administrative way, I got into device settings accounts, but the button to synchronize its android work account is disabled. Is there a way to force the synchronization between device and its Google account ?

    Android
  • 0 votes 3 answers

    Profile User/User Goup Permissions Solved Locked

    Hi,  By default, only the MobiControl Administrators group has Read and Write permissions on all profiles. Is there a simple way to give MobiControl Technicians group Read and Write permission without editing all 100+ profiles we have? We run a version 14.4.9.1034 Thank you for the tips!

    SOTI MobiControl
    4 years ago
  • 0 votes 1 answer

    Script to FORCE package reinstallation

    Hi communitiy Is there any script command (Android 7, AE) to force package reinstallation ? I know this can be done via the device configuration menu but I need to do this to all devices connected in 1 command. thx steve

    MobiControl - Android Script Engine
    4 years ago

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