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I am looking for a way to forget a device's wifi networks. (clear them). Do any scripts exist to help out with this? the other possible solution would be a script to reset network settings on the device. If someone knows of any helpful scripts please let me know!
We are starting to deploy Samsung Tab Active 3's with Android 10 out. and have found that when you soft reset the device from SOTI, or the device gets rebooted. it does not connect to SOTI. This is because even though the device has powered back up, it is not until someone unlocks it that you get the message Android is Starting and then MobiControl agent starts and connects to SOTIHas anyone else seen this or knows of how to get around it. I am just concerned that if the device needs to be restarted for any reason it we will not be able to control it or do anything until a user unlocks it
I have been trying to update Life Guard on Zebra MC3390R through SOTI. I have searched the forum and none of the suggestions work. I followed this document from Zebra and it does not work either, https://supportcommunity.zebra.com/s/article/Perform-an-OS-Update-using-StageNow-Tool-or-SOTI-MobiControl?language=en_US. Any suggestions would be greatly appreciated.
was wondering if there was any information (e.g. log entry, device details parameter, ...) to confirm a device has been successfully wiped? I have been testing, the log reporting: Wipe requested Device un-enrolled by admin Custom log (Wipe command received) Device disconnected As far as I can tell, device disconnected, refers to the connection between the agent on the device and the mobicontrol instance (in my case cloud). I am also searching for the device using the REST API and the returned json isn't detailing anything I have been able to attribute to wiping. TIA Adam
We are brand new to Soti and wondering if there is a way to automatically populate the Windows Device Name of a Laptop in the Soti MobiControl (Device Name)Right now every new laptop we add just shows up as Windows 1, Windows 2, Windows 3, etc.Seeing the laptops have a Device Name set, can't Soti populate those in MobiControl?At the moment we have to manually rename each Windows 1, Windows 2, Windows 3 laptop in MobiControl to match the Windows Device Name.Suggestions are welcome.Thanks!
We are brand new to Soti and wondering if there is a way to automatically populate the Windows Device Name of a Laptop in the Soti MobiControl (Device Name)Right now every new laptop we add just shows up as Windows 1, Windows 2, Windows 3, etc.Seeing the laptops have a Device Name set, can't Soti populate those in MobiControl?At the moment we have to manually rename each Windows 1, Windows 2, Windows 3 laptop in MobiControl to match the Windows Device Name.Suggestions are welcome.Thanks!
Hi, we have customized zebra enterprise keyboard (name.encrypted) This file was copied via MobiControl to /enterprise/device/settings/ekb/config EKB was configured as default keyboard manually but customized keyboard wasn't changed. There's only basic enterprise keyboard. Do you know where could be the problem or what we can change? Zebra TC52, Android Enterprise, Android 8.1 EKB with last version 3.9.1. Thanks
Hi, From the global settings/Manage Android Agents and Plugins menu I have upgraded the Android Enterprise agent to "latest version" in order to update "local Version" the old versions of the agent are not supported anymore and SOTI imposes me the update on my terminals.I can't do a rollback. I would like to make the old agent versions compatible. With a "Local Version" older than "Lastest Version".I tried to remove this agent from "Global settings / Site Name / Shared File Brower" and import an older agent, but without success, impossible to choose the previously imported apk. Does anyone have an idea? Soti version 14.4
I've got some Samsung Galaxy Tab A 8.0 (SM-T295) devices running Android 10 and enrolled via AE. They are constantly making background notification noises, which I believe is coming to from the Google Play Store. Does anyone know of a way to disable notifications on a per app basis via a script that i can send to the devices?
I have Samsung tablets on android enterprise that have the google drive app pushed via packages and included in kiosk mode but will not open. It will open for a second but will then close itself. If I leave the lockdown and try to run it manually it says that "this action is disabled by mobicontrol. contact your organization's administrator to learn more." I don't have any feature control enable nor do I have application run control enable. Specs: Galaxy tab A 2019 Android 10 Agent: 14.5.1 Build 1074
We are currently planning on moving from older Android devices to newer ones, but I have trouble enrolling the new devices. The old enrollement QR-code does not work (it cannot apply settings), and I have not been successfull with any of my other attempts either. Bacground information: We are running SOTI version 15.2, which should support Android for up to version 10. The device I'm trying to enroll is Samsung Xcover pro 10. I have created an enrollment profile for it, similar to that of our older Android devices had. I receive the enrollment ID and URL fine, but neither of them work when I input them to Mobicontrol Stage. If I input the Enrollment ID, the device says that my enrollment failed. If I try the enrollment URL instead, it says Invalid URL. If I enter the server address directly, the enrollment proceeds, but I receive the following message: "Please provide the following additional information to continue enrollment". The windows is as follows: I have no idea what shoud I insert there. I'm sorry for potentially uneducated question, I'm quite new to this. Any help would be much appreciated.
Hello, everyone, In the factory that I work we have pending to carry out an update of a sw that uses the TC51 / 52 terminals that we have installed. And as a result of how the factory is distributed, the following problem arises, I have to generate a QR code that helps me create an example number: 3, and then from SOTI use a custom data that looks at that number to activate a relocation rule, but I totally don't know how this QR code can be created, I have tried StageNow but I can't. I don't know if anyone has had a similar situation or if they could give me any advice. I am new to this job and my knowledge of this world is limited. Thank you all very much in advance. All the best.
Hi everyone,we have two SAMSUNG devices in the MC console (although it really are the same device) that we cannot delete. When the screen is refreshed, they reappear offline. Can I remove them by editing some table in the database? Our MC versión is 15.1.5 build 1005 Regards
Hello, Reaching out for a solution on how to disable the pull down - quick settings/panel on Samsung Android Enterprise without disabling the pull down menu, the notification bar should be reachable through lockdown. Is there anyone with a solution for this? Scripts, application run control? On android + you were able to disable this through feature control. I noticed that this setting is available through Samsung Knox configuration, but that is not an option. Thank you in advance. Model: SM-T575 OS-version: Android 11 Android enterprise: Yes
Hola/Hi. SOTI MOBICONTROL - Lockdown I would like to know if, I can have only one profile created for one device (for example: Zebra TC20), where a path to an application is different on Android 9.0 and Android 10.0. My intention is that, using a variable in a script, from Launch: // ... you can launch one application or another._____Example: (script in batch language)IF %ossvers% GTR 10 Set x_apk=com.android.documentsuiIF %ossvers% LSS 10 Set x_apk=com.google.android.documentsui And on the Launcher line ... Launch://%x_apk%_____ Is that possible? If not, what other alternative exists without creating a second profile? Thanks. ■/■ Hola/Hi. SOTI MOBICONTROL - Lockdown Querría saber si puedo tener creado solo un perfil para un dispositivo (por ejemplo: Zebra TC20), en el que una ruta a una aplicación, es diferente en os Android 9.0 y Android 10.0. Mi intención es que, usando una variable en un script, desde Launch://... pueda lanzar una aplicación u otra._____Ejemplo: (script en lenguaje batch)IF %ossvers% GTR 10 Set x_apk=com.android.documentsuiIF %ossvers% LSS 10 Set x_apk=com.google.android.documentsuiY en la linea del Launcher… Launch://%x_apk%_____ Es eso posible?Si no es así, que otra alternativa existe sin crear un segundo perfil? Gracias.
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