No Matches Found!
Try with a different search term
No Matches Found!
Try with a different search term
There's a new home for Articles. Find Articles on Our Product Support Page.
Hi SOTI I try to create profile for Lockdown with condition In generally if device online lockdown is off If device offline more than 3 days (I use out of contact), Lockdown is On. if device come back to online, Lockdown is off by automatically I have 3 profile 1. lockdown profile 2. profile for check when device out of contact; script is notify kiosk on 3. profile for check when device online; script is notify kiosk off + out of contact 10 minute , but i stucked Lockdown is On (Because of condition 2) but when comeback online lockdown is not off
Hi, I set up the shared devices as described in the video.(Configuring Shared Device) At the end, it explains that after logout, the login screen is shown in Single App Mode. How can this be configured? If I use a profile for it, I don’t have a way to distinguish between the states. If I use two profiles and move the device between two folders—one with the “normal” profile and the other with the Single App profile—I run into the issue that in 90% of cases, the login doesn’t work and times out. Additionally, is it perhaps possible to pass the credentials used for login to Outlook, so that the email inbox is set up automatically? Best regards
Hey everyone, a situation has come up, and I'm asking if you know of a way we can provide access to just these settings for an end-user in Kiosk Mode.
Hey everyone, can anyone confirm whether Samsung devices retain the same randomized MAC address for a previously configured SSID, as long as this option is not enabled:
Hey everyone, anyone else seen this kind of thing happen in the console? ...this seems to be a backend process...
Hi SOTI Community I have use case for remove KIOSK automatically when device disconnect more than 3 day , and have been take unenroll and delete from SOTI Server. How to do that? Because of I have PDA MC33XX Model, and use KIOSK Mode then some device disconnected from network and took policy unenroll and delete from sever, when power-on again it pending on SOTI Page for input Enrollment ID but cannot enroll because of device no Internet to enroll into server,
I noticed today while testing SOTI agent updates via the play store, that both and SOTI and the Workday app we have assigned show 'free' in app catalog. When i manually clicked on the free, it showed uninstall or update for the app and then automatically started updating. And now instead of 'free' it shows 'open' we have about 5000 of these devices and I know there are others that are stuck on 'free' waiting for the app to open via play store to prompt the update. How can i do this programmatically to get them all on the same WD version?
After upgrading Soti Mobicontrol to version 2025.0.2, stagenow enrollment of new TC77 (android 11) using barcodes stopped working. TC77 is connected to the network and is connected to the SOTI server. However, the stagenow process ends with an HTTP 404 error. The error is visible in the attached image. Please, what should I do?
Hi, We just enrolled about 250 new Honeywell CT45P devices. The problem is that the ON/OFF button is on the side and when it is pressed, the natural grab of the hand presses the volume button on the other side. Which of course initiate a HARD RESET... Any way to prevent users from initiation a factory reset via hardware key combinations?
Hello Do you know if it is possible to delete the message when doing a remote ? (Android 11 and 13) Best regards Nicolas
Hi, I want to setup Dual SHA1 and SHA2 Device Support like it is shown in this docu So, I need to use the MobiControl Administration Utility, but where can I find it in a cloud hosted version?
Hi all, feels like this question is most probably asked similarly a thousend times, however I did not find an answer for my specific problem. My MobiControl Server is running in the Soti Cloud and my devices should be enrolled in a partially restricted WiFi.This WiFi can access the Soti Server with Port 443 and 5494. Once enrolled this works perfectly.If I try enrolling a new device, it fails during enrollment with "no internet connection", while it actually was able to download the agent => so standard Internet via 443 is possible. Are any other Ports needed during the enrollment process or does the device need to communicate to some other URL during enrollment and with wich Port?
On our installed Zebra TC78 devices running Android 11 (11-35-20.00-RG-U00-STD-ATH-04) I experience the following problem. Devices have a LockDown screen installed with an application which uses or wants to use the Chrome Browser. At first launch of Chrome this opens (com.android.chrome/org.chromium.chrome.browser.firstrun.FirstRunActivity) that remains in background thus can not be accepted by end-user. Is there a way to do 'Use without an Account' via SOTI Script or otherwise? Thanks in afvance for assistance.
Hi - Am I misunderstanding the location tab for iOS devices? I've set the settings on the device for Location services always on, Permissions for Mobi Control app Location to always but the locate options are still greyed out unless the app is in the forefront on the device. Does this not make the function useless? If I've lost the device and need to locate it I can't bring the app to the forefront. Thanks Sue
We have users assigned the Mobi Technicians role as we don't want them to have full Admin rights to the Console. Since we have moved to Mobi Control Cloud and assigned this permission, those users are not able to via Profiles. I contacted support and they said we have to open each profile and edit the permissions and add Mobi Technicians. We have hundreds of profiles as we use them for email etc. is there a work around for this besides making them admins? Thanks Sue
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points.
Highly experienced members with valuable inputs. Should have more than 700 points.
Beginners taking the initiative. Should have more than 500 points.
New contributors starting their journey. Should have more than 250 points.
