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Hello I've done a bit of searching on the forums, but haven't been able to find an answer to my question. Forgive me if this has been asked before. We manage a large number of Zebra TC51 devices for one of our clients. These devices are frequently assigned a new device name from the MobiControl WebConsole. We have had situations in the past where we would need to retrieve the previous device name after a new name has already been assigned. Is it possible to retrieve the previous device name from a device? Any help you could provide would be appreciated.
Hi Everyone, I'm hoping you can help, I’m trying to build a script so when a device has been offline for 14 days it will automatically move into a different group and push a kiosk mode to the device. I’m struggling to find support for this, can you help? Thanks,
We're uploading log files from an application across multiple devices. When enrolling the devices, we used the serial number to name them. When uploading the file to a shared repository using a file sync rule, I can only get the folders to be named the Device ID (IMEI) Can anyone suggest another option for me to try or is this not possible.
Hi, Since https://developer.zebra.com/community/home/blog/2017/11/06/access-zebra-lifeguard-patch-version-in-soti-mobicontrol does not show the screenshots anymore because they are not available anymore, I am looking for someone who could show me how to set up the custom data rule to extract the PATCH_VERSION out of the patchver.ini file created by GetPatchVer.apk
I'm new to the SOTI platform and am trying to install my first enterprise apps on our devices. I just moved a number of apps from our staging folder in SOTI into subfolders in Soti. I see that 2 file folders that were installed on the ipads when we provisioned them are gone.. I'm assuming that happened when we moved the devices from one folder to the other?More importantly, I have apps associated with each of the folders.. the apps are grayed out on the ipads and when you press the app you get a pop up that says 'Ynable to install {app name} please try again later"Why would that happen?
I would like to white-list only one application in lock down mode, rest other needs to be disabled including system services.
I'm new to the Soti platform and am trying to figure out how to assign devices to other groups.I've got about 20 pads in a common staging folder and want to move them into individual groups.. I've uploaded a number of apps in each location folder I just can not figure out how to move the iPads from the staging group to one of the other groups... I read in the directions that I should be able to drag and drop the pads into the other groups however that does not seem to be working for me unless I am trying this in the wrong section. These are all IOS Devices if that makes a difference
Hello, I set up a test environment with version 15.0.1.1181, but when i try to create an Add Rule for Android devices, it gives me an error saying: I wonder what this means, and how i can resolve that error? Thank you,
We're just starting to work with Android Enterprise, have our first few devices enrolled. First on the block is a TC75x (Android 8) Android Enterprise - setup with Work Profile (DO) In setup/testing mode right now. Successfully deployed our application with a new profile/package, it shows up as installed, and runs, but there is an enforcement by (Work) MobiControl agent to remove it, the agent pops up with a Pending Action - Application Uninstallation is required. I've gone over settings, ran a few searches and haven't seen this specific behavior. Was hoping we could continue to use packages/profiles to manage the application until we get more DA devices moved over in the future and finally get the app setup in the managed google playstore. I've tried: Whitelisting it's container with appcontrol -w io.cordova.thenameofourapp Used afw set permissions to grant permissions, as well as prevent uninstall. Checked the google admin console, can't manage the device management>app management from there due to it being managed by third party EMM provider. The ball is rolling to get our app on the managed google playstore. Should have the app signed rebuilt soon, so I can toss it in the Google play console - private apps. Hopefully it's something small & silly. Anybody else run into this? Thank you!
Hello, We are having issues configuring EHS on a TC52, running Android Pie and build 02-11-01.00-PG-U06 (with update 06), using MobiControl. TC52 are Android Enterprise enrolled using the afw#mobicontrol. It seem that somewhere access to the /Enterprise/usr folder is blocked when MobiControl is used. Settings made in enterpsiehomescreen.xml and wallpaper are not imported like on versions before Android Pie It is not possible to make an export (when APK is installed through MobiControl), see screenshots below: We have pushed a logo and enterprisehomescreen.xml to the /enterprise/usr folder, but when accessing the files using the file browser on the device, the file logo.png cannot be opened.In example below the files are put in the root of the device, where the preview of the png file is there and wallpaper will open like it should. Screenshots below are from the /enterprise/usr folder, where the preview of the png file is not there and the wallpaper cannot be opened. Also files cannot be copied from and to /enterprise/usr folder: If we don’t connect the device to MobiControl and we install EHS manually it works fine, so is probably related to some permission setting in MobiControl. Does any one has any idea what can be the problem?
Hi Devices have been successfully setup. When i try to open my driver mobile courier application it says ( 'This app cant be unpinned' and doesn't open the application ). Vincent
Hi. I want to add wifi band name (2.4GHz or 5GHz) on lockdown screen. Is there a macro I can use for this?
Hello, My question would seem to be kind of stupid, but i would like to have a full list of features and functions available in Soti MobiControl solution for managing Android smartphones. I searched the whole internet but i only find four to five points... Thank you in advance.. Regards
Hello, Can I use MobiControl to assign certificate to a Zebra wireless printer? The customer only support DCOM or NDES protocol. Regards, Tal.
Are there scripts to change the permission of MobiControl Mic for AE devices?.
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