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Hello, we have a problem with the kiosk mode in Soti MobiControl (ver.: 14.4) . We use the Zebra TC77x (Soti ver.: 1374.10_15). As soon as it’s activated, the menu bar with time, battery display etc. is no longer visible. The whole bar is just completely black. Is there a solution to make it visible? Thank you and best regards Daniel
Hello Guys,i have the problem, that i can't open the nextcloud application in my managend profile on the Device. I created a new google account (for play.google.com/work) and assign this in the MobiControl configurations.My problem is now, that i can approve and assign apps in "play /work & Mobicontrol" but something is wrong.Because the other applications works pretty well. Only "Nextcloud" says: "action is not permitted".
Hello. We currently have installed SOTI MobiControl v13.4 and i am looking to update to v14 ultimately. We have the following servers: - Database and Deployment Server: WS 2008 R2 with SQL Server 2008 - a second Deployment Server: WS 2016 I am thinking to replace the old database server with a new WS2016 and SQL Server 2014 and then upgrade the Mobi version. Has anyone experienced with migration of Mobi databases? Will everything work out after importing the database to the new server? What might be possible issues? Thank you in advance.
Is there a way to run a script when an app closes? Basically, trying to wipe SOTI Surf when it closes, fresh for the next user. At the moment it’s keeping users logged in, I tried clear history and delete cookies on start up but it’s like the apps instance doesn’t fully close…
Is it possible to deploy applications from App Catalog on following Zebra devices: WT6000 = ? TC8000 = ? TC8300 = yes Oreo GMS -> AEDO ET55 = yes/no Marshmallow GMS -> AEDO But I only succeed in enrolling the device by factory reseting and using "afw#mobicontrol" tag Server is mobicontrolCloud v14.4.0.4857
We have a package of 1.5G (oreo OS update) which only contains the oreo .zip file that is being delivered to the device but after the package being downloaded into device and when it try to install it gives errir : Package file format error. I have checked the package compilation method in Package studio was correct and no issue with the file even. Server 14.1.5.1284 Agent : 13.5.1.1234
We have a package of 1.5G (oreo OS update) which only contains the oreo .zip file that is being delivered to the device but after the package being downloaded into device and when it try to install it gives errir : Package file format error. I have checked the package compilation method in Package studio was correct and no issue with the file even.
Reading the doc and making some tests it seems that alert rules can only have "send email" as action when the condition is triggered. Is it possible to perform different actions from send an email? For example sending the alert info to a syslog server or to a snmp server, etc. I tried to configure a syslog server as global settings but mobicontrol doesn't send any information when an alert rule is triggered, I only have a message when the alert rule is configured on the device: Jul 11 09:48:28 SERVER MobiControl[7844] [Device, Information, DeviceAlertConfigured] Device Status and Custom Data alert configured (1 alert) (Server/DeviceID/UserName:SERVER/359937067178731/System)#015 Thanks for the attention!
Is it possible to configure lockdown to start a screen cast session without going into device settings? Maybe there is an intent od hidden feature?
Hi! When we use the script "resetpassword xxxx" on our TC56 devices running on Android 7+ we also get the setting for PIN on device boot enabled. When setting this manually we get the question if we want to use the PIN even for device boot. Is it possible for MobiControl to not set the PIN for device boot as well?
I've got 500 reporters i want to pre populate in Soti Assist and looking for a faster way than entering them into the UI one-by-one.
Looking for examples of authenticating and calling the API using JavaScript.
Hi Wondered if anyone has had any trouble with SOTI Samsung Agent 13.7.5.1013 (ELM) - I find that when a device is enrolled it keeps trying to enrol over and over. The event log always shows connecting to mc-enroll.soti.net, it connects and enrolls but then a few minutes later wants to enrol again. Instead of agent connecting to our deployment server it only connects to mc-enroll.soti.net. Downgrading agent to 13.6.0 and everything works fine. Wonder if there is some change that has been made in 13.7.5 that causes this behaviour..
Is there anyway of monitoring CPU usage and memory usage on Android+? Ideally i want to be able to set a data collection rule to track and store these., better yet be able to see these details per device.I'm currently on v13.4 and I cannot upgrade beyond this due to limitations of a legacy system we use. We are potentially looking at moving all newer devices to a v14.x install but that is months away and not a consideration fr here.
Hi all, I am still experiencing the problem where Android Enterprise devices (SOTI Agents) are asking for manual agreement of the usage stats permission. This is on all makes and models of smartphones and tablets that I have. (e.g. LG/SONY/Samsung/Zebra) I also use the latest agents and plugins with SOTI v14.3.4 (on-prem). I have with testing found that there are triggers which seem to force the agent to request the permission are; - Various items in a Data Collection Rule - A script / profile using manualblacklist Has anyone found any other triggers or how to automatically approve the permission? The info at https://discussions.soti.net/kb/unable-to-obtain-usage-access-permission-silently-on-android-enterprise does not help unfortunately. I am moving to Zero-Touch and so I need to reduce the complications that end users will have. John.
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