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Hello, I would like to use sendintent to launch video on samsung A40 mobile. I use script menu with this : sendintent -a "intent:file:///sdcard/download/test.mp4#Intent;type=video;component=com.samsung.android.video;end It no works and i don't see execution error in SOTI log. If somebody already test it, i appreciate. Thanks
I can enroll one of the Zebra TC51 devices, but under the device details tab the Device ID field is "020000000000". I'm not able to enroll more than one device as it will try to use the same Device ID for any of the devices I try to enroll. What am I missing here? MobiControl version 14.2.0.2894 Android 7.1.2 Agent version 13.5.1 (Build 1234)
Is the McDeviceName written in any file on a TC52 Android Oreo Device Enrolled as a Android Enterprise Device? Or is there any way to write it to a file using MobiControl?
Hi, I would be interested in learning more about the role of the Zebra StageNow app when a device is enrolled using the afw#mobicontrol method. One of our clients has been using StageNow to configure their Zebra TC20 devices, and are now evaluating Soti MobiControl. The StageNow app seems to become disabled when the devices are reset and enrolled, i.e. StageNow is visible in the app list but is labelled as "stagenow not installed for this user". Is this a behaviour which is by design? I.e. once a device has been enrolled into Soti MobiControl, should you not use the StageNow app? Should we try to enable the StageNow app using enable_system_app (if so, what is the bundle ID?), or should we look into other methods? Regards, Daníel
How do i enable the camera app and gallery while the device is in lockdown kiosk mode on a TC77? The end users/drivers need to take pictures of delivered packages, and need access to the camera and gallery.
Hello all, we have mobicontrol on version 13.3.3454 we have device zebra tc75x on version 6 with agent on version : 13.6.1476 enrolled by android + we have profile with lockdown and authentification. That's work fine. After an audit of security some users can by pass the lock down by just press the COMA on google keyboard. I join a print screen of the step. Anyone has some idea about how to find a solution for this ? what we can do ? thanks for your time
Hi, I am currently using MOBI 13.4 When Assigning the File Sync Rule Target, i am not seeing a place to add a filter like when we assign a profile. do we have this added in newer versions of MOBI?
Is it possible to script package studio to automatically build a package. I can automate uploading and editing profiles via the API, but I can't find a way to use package studio with a command line to build a new package. Am I missing something?
Hi We have a small selection of Samsung Galaxy Tab Active 2 devices that have been upgraded to Android 9 (Pie) (there's another thread asking how I stop the upgrade and that has been resolved). These devices have been enrolled via Android Enterprise and are running agent version 13.7.3.1045 Our servers is on 14.1.4.1693 The devices have Kiosk Mode enabled (it's a legacy thing, don't judge). Can anyone think of a reason why when the user clicks on MobiControl from the kiosk screen it will not open (goes black screen then returns to the kioskscreen). If you administratively remove the kiosk then MobiControl opens as normal when clicked on and the users can access content manager. The app name is set up correctly in the Kiosk Mode settings and works properly on Android 7 and 8.1. All suggestions welcome. Eddie
Is there any ability to leverage Managed Configs or an external config file for the Stage Programmer application? I would like to provision a fleet of deployed COSU devices with a pre-configured Stage Programmer application that could then be used to provision any devices that come back from repair that need to be re-enrolled or even net new devices being added to the inventory. It would be ideal to be able to pre-configure that application so that we don't need to share staging WiFi details or the enrollment ID with anyone in the facility. I picture a Managed Configuration provisioning the application with all of the details and then obscuring the details automatically from any end users who launch the app.
Hi, I have some Samsung Tab Active 2 devices currently on Android 8.1 which will start to receive updates for Android 9. I don't want them to do this as our app (loaded via package & profile) has not been tested on this version. The question of how to block an OS update has been asked before via this link and an example was given for set_system_update_policy , which I have applied. My question is: didn't there not used to be an option within Feature Control to stop all firmware updates? And if anyone has any other tips to stop the updates through MobiControl I'm all ears. Eddie
I'm trying to install MobiControl agent on Samsung Galaxy Tab e. I have this profile on 31 other tablets, with no issue. Now when I try installing to new tablet, it appears to install successfully until I get to this message: Password policy pending - Password does not conform to password policy Password requirement - new password must be specified that meets the following criteria: must be at least four characters, requires numeric characters. In profile, authentication, I have a four digit code for the admin password. I have to perform a hard reset because security policy prevents changing settings, so I'm unable to go to settings to do a factory reset. Tried different versions of MobiControl agent, they all do the same thing. It is partially installed because I'm able to see it in my list of devices, and I'm able to remote control it. I had this issue a while back when trying to install a newer version of the agent (13.6), but then backed down to 13.5.1 and it was fine. This issue I'm having now started after I cloned the profile to make a separate but similar profile to another group of tablets. I installed the agent using the new enrollment username and password so that it receives the new profile. When I received the password policy error, I tried again with other agent versions, but same result. After the last hard reset, I installed the original profile using the original enrollment username/password. Now that is getting to the same spot (Password policy error) and I can't continue. I know the four digit code works, because I tested it on a working tablet. I don't know how modifying the clone profile affected the original profile, but somehow it did. Any help would be greatly appreciated.
Hi. Trying to install a new package with higher version string, updated application for our app. Running MobiControl version 13.0.0.33822 for this customer. When I'm installing the package I get this from the Logs: Package "SAS" version 5.3 failed to install. File IO error on device. Error message received from device (Failed to install application null from package SAS.pcg) Anyone have some suggestions on how to fix this?
Our MobiControl-Environment is fully firewalled, with 14.3 there is this new functionality for Agent Updates but "agent update service" isnt using any SOTI-Services FQDN or Loadbalanced IPs as in: https://www.soti.net/mc/help/v14.3/en/index.html#setup/installing/soti_services.html In Server-Logs i observed that Management-Services / Deployment Server tried to connect to Amazon AWS over several IPs. Has some one figured out the FQDN for "agent update service" or can someone from support give us a full list of loadbalanced IPs?
Dear All, how we can clear cache from Firefox on android device .
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