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MobiControl is showing incorrect storage usage information for enrolled Zebra MC9300 devices. I'm trying to troubleshoot file sync rules to upgrade devices from Android 8.1, 10 & 11 to Android 13. Old file sync rules that use to work in MobiControl 15 no longer work in 2024.1.2.1046 Device was factory reset with StageNow Barcode and enrolled with StageNow Barcode with SOTI recommended JSON file. Exact Zebra model is MC930B-GSEDG4NA with 32 GB of storage on Android 8.1 Mobicontrol reports 16.26 GB/17.35 GB used Device itself reports 14.44 GB of 32 GB is used How can I correct this?
I recently tried experimenting with a BYOD iPhone. The first trick I learned was that you have to use Safari to install the certificate. Chrome and Edge will fail. However, once I got it installed and I moved on to the enrollment I got this error from iOS 18: "Profile Driven User Enrollment is not supported" So, how else is there to enroll BOYD for iOS in SOTI?
Hello everyone, I’m currently managing devices in Kiosk Mode, and I have a specific requirement: I already have an app that launches automatically on startup. I would like this app to also launch automatically whenever the user unlocks the device. I am not using single app mode because we have multiple applications. If anyone knows how to configure this within SOTI MobiControl or where I can set up such event-based behavior, I’d really appreciate your guidance. Thank you in advance!
Hello, Like you read in the title, we can't manage the feature “text scaling” in Soti Surf. Same problem if we manage the feature on the payload Soti Surf on Soti Mobicontrol or directly on the app Soti Surf. If i put "50%", nothing append. Regards, Chad MCT Compagny
Here is my code and the output, it shows the right file to execute but it is not processing the file. /* global mobicontrol */var ip = null;mobicontrol.network.activeNetwork.ipAddresses.forEach(ipInner => { if (!ipInner.isLoopback && !ipInner.isLinkLocalAddress) { var currentIp = ipInner.hostAddress; const re = /^\d+\.\d+\.\d+.\d+$/; var isIp4 = re.test(currentIp); if (isIp4) { ip = currentIp; return; } }});var filename;if (ip !== null) { var split_it = ip.split("."); var octet2 = ip[1]; var serverNumber = parseInt(octet2, 10); switch (serverNumber) { // each needs to represent the service center number and associated timezone case 65: //ABI case 64: //AMA case 55: //AUS case 26: //BHM case 87: //BLG case 47: //BTR case 60: //CRP case 41: //DFW case 31: //DOT case 69: //FTS case 80: //FTW case 90: //GAR case 42: //HOU case 28: //HSV case 35: //JAC case 79: //JBO case 56: //JCK case 78: //LAF case 61: //LRD case 70: //LRK case 88: //LUB case 59: //MCA case 29: //MGM filename = '/sdcard/TimeZones/Central_TimeZone.xml'; case 63: //ELP filename = '/sdcard/TimeZones/Mountain_TimeZone.xml'; case 49: //RCO filename = '/sdcard/TimeZones/Atlantic_TimeZone.xml'; default: filename = '/sdcard/TimeZones/Eastern_TimeZone.xml'; }} else { mobicontrol.log.error("Could not find the machine's IP Address defaulting to Eastern."); filename = '/sdcard/TimeZones/Eastern_TimeZone.xml';}mobicontrol.log.info('Found ' + filename + ' to sync.');// Map the timezone to some configuration file to be downloaded.//The time zone files will be synced prior to implementing this via soti file sync rule
Some iPhones have been wiped and deleted from Mobicontrol and then from Apple Business, however we have found that some have not had their profiles removed. I have connected to Wi-Fi but the device is not reappearing in the Mobicontrol console. Is it possible to remove the profile now? Factory reset and unenrol is disabled on the devices.
Hi all, I'm deploying Gboard along with a managed app config and have the following challenge. Our devices have a scanner attached to them that's set as an HID which causes the on-screen keyboard to hide itself. Within Gboard there's a separate setting from the physical keyboard setting that forces it to show itself. This however doest not seem to be a setting that we can push through the app config. Is that correct? Also what are the options for the Keyboard Mode within the app config? There does not seem to be a lot of documentation about the managed app config options. This setting:
Dear Team, how to realsed ipad re - Enroll for ABM server.
Hi Im working on implementing Mobicontrol 24.1.2.1046, and came across a strange problem. The devices dont get an app policy (when i check on the the devices under configuration - but they still get the apps that lie in the policy for some reason). And furthermore - when i check under Applicatons - Google Play Store is uninstalled, but when i enter adminmode and check the installed apps on the device - Google Play Store is in fact installed. This appears on both Samsung Galaxy Xcover6 - Samsung Galaxy Xcover7 and Honeywell CT40 (android 9 and 13). Anyone been up against this issue?
I have mobile devices already having MobiControl installed and working just fine. We want to install a new app to our company devices. We have added this new app into our Policies / Apps. This is a mandatory app, App Store License, Accounts Is set to our applevl account and Device Based. Automatic updates is selected. I have added this new app to my Profile / Configurations / Application Run Control / Whitelist. Save and Assign. When I look at a device name, Configurations the status shows Installed partially. I guess this shows this way pending the new app install? The app does not install automatically. I do give this time to see if will auto install. If I revoke profile and then install profile, the new app will then download and install. I do not want to have to revoke / install on all my devices. Why does the app not download and install automatically? What would be a fix for this.
Hello, I would like to grant access to guest users in my Microsoft Entra environment. I have successfully added them to my enterprise application "Soti," as shown below: I have also assigned them permissions within Soti, as detailed below: However, they are receiving an error message: Have you already enabled your application for external users? If so, how did you do it? Thank you in advance for your help.
Hello everyone, we are facing an issue where the RS6100 repeatedly prompts for 'Allow access to your contacts and call history' when pairing via Bluetooth or NFC. To successfully connect, we must exit lockdown mode and toggle the permission checkbox. This occurs on the TC52 running Android 13. Has anyone encountered the same issue or found a resolution?
Hello SOTI and Friends, My question is in regard to updating the WiFi password. Our devices are enrolled into MobiControl using a QR code generated from our Enrollment Policy. The QR code sets up the device's network connection and other MobiControl configurations. To change the Wi-Fi password, do I need to create a new Work Managed Profile with the new SSID and password? If I apply this profile to all devices, will it permanently override the existing Wi-Fi settings, even after a device restart?
Hi Everyone, I sucessfully did the implementation of my CA into MobiControl. (AD CS DCOM)I created the needed templates for my devices. My devices are not logging in to my 802.1x EAP-TLS SSID it is only "saved" under wifi configuration.I am testing with Samsung and Zebra devices on Android 11/13. As I checked the certificates on the devices on the Zebra device the CA root certificate is not selectable as CA certificate. On the Samsung device it is selectable.Both devices are not logging in. Can someone tell me what it "Identity" does? The Android devices wants to have an identity or I am not able to connect to the WIFI. Maybe I have a misconfiguration on my Windows NPS server? I can't see any logs there.
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