Community - SOTI MobiControl

Community - SOTI MobiControl

There's a new home for Articles. Find Articles on Our Product Support Page.

SOTI MobiControl Discussions


  • 0 votes 1 answer

    Force Client to Roam based on signal strength

    We are using some Zebra RF guns in our warehouse.  Per a recommendation from Cisco we have turned off Fast Transition on the wireless network, which basically means that the clients stay connected longer.  We would like to see if there is anything we can set in Soti to force the client to roam when it reaches a signal threshold. 

    Android
    7 years ago
  • 0 votes 6 answers

    writesecuresetting on Android+

    Mobicontrol: 13.3 Devices: Panasonic FZ-A2 Android: 6.0.1 Tried to send both (through SOTI-script): writesecuresetting –sys screen_brightness 200 writesecuresetting –sys screen_off_timeout 60000 But to no avail (I used 'watchsettings on' to know the setting, this worked fine)

    Android
    7 years ago
  • 0 votes 5 answers

    How to plan a wipe device ? Solved

    Hello all, we have many devices (zebra TC 75X under android 6.0). our server mobicontrol is on version : 13.3.0.3454 our client soti mobicontrol is on version : 13.5.0 build 1677 For some reason as for example driver lost his device we need to WIPE the device after x days for example ... Is it possible to wipe the device after x days of no connection ? Or could you tell me, which is best way for to WIPE device when this device isn't connected since several days ? thanks for your time

    Android
    7 years ago
  • 0 votes 7 answers

    Website URLs on home screen

    Hi We want to put some preconfigured website links on the desktop of our Samsung Android Enterprise devices. Is it possible to put those websites on the screen, or can we at least manage chrome bookmarks?

    Android
    7 years ago
  • 0 votes 2 answers

    Importing StageNow XML with mxconfig doesn't work Solved

    Hello, I created a profile with StageNow importing some PersonalDictionary items to the device. I tested the profile by using the StageNow App and the entries are present on the device. So I created a package for the device with the exported MDM XML file and a Post-Install script running "execute_shell mxconfig /sdcard/import.xml" The content of the XML is: <wap-provisioningdoc> <characteristicversion="6.3"type="PersonalDictionary"> <parmname="Action"value="3" /> <parmname="UseCurrentLocale"value="0" /> <parmname="Locale"value="de" /> </characteristic> <characteristicversion="6.3"type="PersonalDictionary"> <parmname="Action"value="1" /> <parmname="UseCurrentLocale"value="0" /> <parmname="Locale"value="de" /> <parmname="AddWord"value="umpunktion" /> <parmname="Shortcut"value="up" /> </characteristic> <characteristicversion="6.3"type="PersonalDictionary"> <parmname="Action"value="1" /> <parmname="UseCurrentLocale"value="0" /> <parmname="Locale"value="de" /> <parmname="AddWord"value="links nach rechts" /> <parmname="Shortcut"value="lr" /> </characteristic> </wap-provisioningdoc>   But it doesn't work. The package was successfully installed on the device, but the entries are missing.    Device Zebra TC51-HC with the latest Android 7.1.2 and Soti agent 13.6.   Any suggestions how to import the words and shortcuts using the xml file?   best regards Oliver

    Android
    7 years ago
  • 0 votes 6 answers

    Wildcard certificate for HTTPS

    Hello, We set the public HTTPS connection with our wildcard certificate for our domain. The 5494 and 443 ports are redirected to our deployment server in a public subdomain. Now we can't enroll new devices.  Have we to import this certificate in our deploy server and regenerate the deployment server certificates?

    SOTI MobiControl
    7 years ago
  • 0 votes 8 answers

    Device Relocation based on device model Solved Locked

       First off my ultimate intentions is to have one barcode that loads all Zebra devices.  Doesn't matter if it is a ET50, TC70X, or a TC50.  With that in mind I have setup the add rule to drop all devices into a Stage folder.      My goal is to setup a device relocation based on the device model.  Unfortunately IP and Custom Data are the only option to trigger relocation rules (Soti PLEASE make this more flexible in future!).  I could use the Custom Data, but the only way to fill a custom data feild is through an INI or XML file off of the device (again FLEXIBILITY please...).  So at this point i'm thinking a file sync rule with a custom script post file sync that will take the %MODEL% and write it to an ini file on the android device.  Then I can tie the custom attribute to that file and pull back what was written into that ini.  FYI - I have this working on WinMobile devices since there are ini files built in that include the device model.    I am very weak at writing soti scripts and am wondering if i'm on the right track before I spend a bunch of time writing the script.  Is there an easier way?  Will this work at all?

    Android
    7 years ago
  • 0 votes 2 answers

    ERG

    Can any one explain how erg is controlling traffic. we have some corporate application thet are not accessible on internet . so is it possible to access those application using erg .  how we can control access of these websites using erg . 

    SOTI MobiControl
    7 years ago
  • 0 votes 4 answers

    two factor authentication on Mobile devices

    Dear All, we want to user two factor Authentication on our Mobile devices . we have MDM 14  and samsung devices .  can any one suggest any solution  

    SOTI MobiControl
    7 years ago
  • 0 votes 5 answers

    Distribution point for MobiControl Device Agent?

    Hello, is it possible to install/configure some form of distribution point/server where devices can download files, device agents etc. from a local machine in the network? I keep having bandwith problems when trying to update the device agents on a couple number of devices which are connected to my MobiControl installation in our head office. Sometimes I get lucky and the agent gets pushed to the device and installed successfully but most of the time it seems like packet loss is causing the agent download to fail. The devices are ZEBRA MK4000 running Windows/CE 5.0 | Device Agent: 14.1.8.1070 MobiControl Version: 14.2.1.4394

    SOTI MobiControl
    7 years ago
  • 0 votes 2 answers

    External FQDN for Webconsole

    Hi All,My goal is to access webconsole on both internal and external network.  This is what happened on my testing: Management Service Address - Private IP / 443    *Assign Public IP with Port forward rule     --> When I try accessing from public network the https://PublicIP:port/mobicontrol , it loads at first since I was redirected but it gets failed because after a while it changes the URL to "172.16.10.81" which is the private IP. Also What is the purpose of Management Service FQDN?

    SOTI MobiControl
    7 years ago
  • 0 votes 21 answers

    FZ B2 -> user change -> lock down switch off

    Hello all, I have a table FZ B2 (android 6.0) with a lock down, all works fine but the security service has find a gap ... It's possible to change user, and of course, delete the lock down ...the lock down disapear when you change the user ... I've try to delete ALL USERS under settings ...but it's not possible ... On lock down, i have checked => disable status bar expansion / disable settings change / hide status bar How to reproduce this : tablet sleep, touch on ...touch several time the user (blue icon) and you obtain this screen. After click a other icon represent a user or + , and the lock down switch off ... How i can resolve this ? thanks

    Android
    7 years ago
  • 0 votes 2 answers

    Pakage is not getting assigned to device in MDM 14

    i have install a new instance of MDM 14 .  after creating KIOSK and authentication i have assigned the kapage to the devices . but it is not getting assigned to devices . thanks

    SOTI MobiControl
    7 years ago
  • 0 votes 3 answers

    On-Prem to Cloud migrations - success stories?

    Hi We are looking at migrating from On-Prem to Cloud (1000 devices). However it seems like there are some limitations, most notably no file sync of on-premise resources (and the File Manager is not the answer, if resources are being updated on-premise).It would be useful and if there was some kind of on-prem File Sync component that worked with Cloud. Just wanted to reach out to the wider community - has any one migrated from on-prem to Cloud and do you have any experiences to share? Good/Bad etc. It seems to me to be sensible to go Cloud for a new deployment, but is it worth migrating an existing feature rich on-prem instance to Cloud?

    SOTI MobiControl
    7 years ago
  • 0 votes 5 answers

    Run Scripts on Android Outside of the Lockdown

    I have a problem starting a factory reset with my android devices. I have the settings disabled via a policy and occasionally a factory reset needs to be started by an end user while offline. My thought was to have a script that the end user could run to start the reset /w command, but I didn't see a way to do this? What I really need is to be able to easily have the device factory reset by the end user while the device is offline with the settings disabled. Any advice would be appreciated. 

    Android
    7 years ago

Top 3 Contributors of The Week

View All

Earn Contributor Badge

More info
  • Diamond
    Diamond New

    Top-tier experts who are delivering outstanding content. Should have more than 7000 points.

  • Platinum
    Platinum

    Experts who are consistent with great content. Should have more than 1000 points.

  • Gold
    Gold

    Highly experienced members with valuable inputs. Should have more than 700 points.

  • Silver
    Silver

    Beginners taking the initiative. Should have more than 500 points.

  • Bronze
    Bronze New

    New contributors starting their journey. Should have more than 250 points.