Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 1 answer

    Assistance: Web Content Filter on MacOS

    Hi Team, I need some assistance with web content filtering on our Mac machines using SOTI MobiControl. Can anyone please clarify how to blocklist and whitelist websites through this platform?

    macOS
    a year ago
  • 0 votes 12 answers

    Lockdown - access admin menu doesn't work

    Hi, Today I enrolled 3 new devices in my SOTI instance - Honeywell CK65 with Android 13, Agent Version 15.1.5.1049 I have configured a lockdown on all of my devices (around 5000). On these three devices (which are the only ones with this combination of model and OS version) I cannot access the admin menu by long-pressing the back button.  I made a long-press, but nothing happened. Do you have any suggestions on how to fix this?

    SOTI MobiControl
    a year ago
  • 0 votes 3 answers

    Naming Linux Device based on Hostname

    Is there any way to use a naming macro to automatically name Linux devices according to their hostnames? I have tried the "hostname", "TXT", and "INI" macros without success. 

    SOTI MobiControl
    a year ago
  • 0 votes 2 answers

    Bulk changing Device Names in SOTI

    I am trying to write a SOTI script to bulk change the names of devices in a virtual folder. the Name should have the prefix Lawrenceville followed by a number starting with 0007 and the number in each name should increment by 1. I am not about to get this to work.

    SOTI MobiControl
    a year ago
  • 0 votes 6 answers

    Which is the correct string to put in the json file to enroll the EF500 Blue Bird device using a soti agent present in a privat server?

    Hi to all, we are testing a blue bird device and, starting from the moment that our MobiControl is on-premise, not cloud version, we are try to download the soti agent from a local server in our LAN (image that the LAN is a LAN of the Shop). What we want to do seems impossible because the device still try to arrive to Internet to satisfy some OS Android needed but seems that the only possibility to install soti agent is only across the Internet connection... this bheaviour don't permet us to control the Agent version of Soti.Some one can help us?

    SOTI MobiControl
    a year ago
  • 0 votes 4 answers

    SOTI Toggle Between Apps

    Is there a setting we can enable to toggle between open applications when we are utilizing and locking down to just certain applications?  We have a lock screen and allow access to six applications, but staff has expressed frustration that they can't toggle between allowed applications. An example would be Teams and our inventory control application.  In its current state, when you toggle to lose everything on the application that you toggled out of to another application.  We are utlizing Andriod and SOTI MobiControl.  Any help would be appreciated.  Thanks

    SOTI MobiControl
    a year ago
  • 0 votes 8 answers

    OS Update OS Update has failed to install (TC57 and MC93) Version Information 15.6.3.1018

    Hi, More often we get OS Update OS Update has failed to install on our TCxx and MC93 devices. I use file sync but to avoid corruption i sent the files in the upload from the device directly, i tried the incrementals and the full updates.  I looked to many documents on the web. I use install_system_update /sdcard/Download/updates/tc57-firmware.zip. Adb is not an option because device is elswhere.  https://supportcommunity.zebra.com/s/article/000022365?language=en_US https://supportcommunity.zebra.com/s/article/Perform-an-OS-Update-using-StageNow-Tool-or-SOTI-MobiControl?language=en_US https://supportcommunity.zebra.com/s/article/OS-Update-single-package-using-SOTI-MobiControl-Mxconfig-Script?language=en_US Thanks for your help

    SOTI MobiControl
    a year ago
  • 0 votes 4 answers

    Exporting profiles/packages issue. Solved

    Hello Expert,I am using Mobi version 15.6.0.10.1018Trying to export profiles and packages to use on the 25 seat test server.I can download a .csv but am having trouble importing it.  It asks for a zip file but I don't know how to get the exported csv to a zipThis is for AndroidAny tips would be very helpful

    SOTI MobiControl
    a year ago
  • 0 votes 3 answers

    disable battery optimIsations via script - android 14 Solved

    Hi all Since moving to Samsung devices with Android 14 installed, when sending battery optimisations to disable via legacy script I am getting an error message that says the device doesn't support the command. The devices being sent the script are Galaxy Tab Active 5 SM-X306B enrolled via Classic. I currently have no way of testing whether it is actually working, there aren't very many users using this device as yet and on Android 14, Android 13 devices accept the script without error. There are 2 apps built inhouse that require the battery optimisations to be disabled to function the way we intend. I am wondering whether or not the script command has changed with android 14? Not entirely sure something like that would otherwise be changed when that command has been around for so long. The command we send is: writeprivateprofstring DeviceFeature DisableDozeMode 1   Followed by: batteryoptimize disable packageid   The device log then says: Agent used on the device is 2024.1.0 Has anyone else experienced the same issue as above? MobiControl instance is running 2024.1.0.1052 Thanks

    SOTI MobiControl
    a year ago
  • 0 votes 4 answers

    iOS - Prevent users from being able to unhide wifi password

    Is there a setting to prevent a user from going in to the saved or active wifi settings and unhiding the wifi password? Mobi Version: 2024.0.1.1020 Devices:  iPhone SE2+3, iPads Gen7,9,10 mostly

    iOS
    a year ago
  • 0 votes 11 answers

    Zebra TC72 and L10 - how to extract app signature and then give Display Over Other Apps permission to that app. Solved

    Android 11 and 13 on Zebra TC72 and L10 Lockdown in Mobicontrol, type "Activity suppression" I have a communication app "SYNCH" (com.elbit.italk) that we lauch from the lockdown, but only if permission "Display over other apps" is give manually.Am I allowed by Android to script this, perhaps using StageNow, as we have hundreds of devices. ? I think so when I look at this link and video embedded Enabling Display Over Other Apps Permission via MDM/EMM OEMConfig (zebra.com) But my app is not installed from an APK file as shown in guide, but installed by a policy through Google Play store.So how do extract the signature from an app, that is installed on one of my devices?

    SOTI MobiControl
    a year ago
  • 0 votes 6 answers

    Error renewing VPP token

    Hello everyone, We currently have the problem that we cannot renew our VPP token. The error message shown in the screenshot appears. We are also unable to perform a VPP sync (result: the same error message). However, the VPP connection test works successfully. If the app mentioned in the error message is removed in the Business Manager, a different app ID appears. Has anyone had this problem before?

    iOS
    a year ago
  • 0 votes 1 answer

    Install Certificate PFX on windows classic

    Hi, How to install PFX certificate automatically from MobiControl on Windows Classic.

    Windows
    a year ago
  • 0 votes 4 answers

    Zebra TC57 Android 13 is there an possibility to deactivate WAN/Sim Cards?

    Hello, we want use available TC57 devices in our production area. Is there an possibility to deactivate WAN/Sim Cards? Thank you Gunert

    Android
    a year ago
  • 0 votes 3 answers

    Script to reset mobile network settings for Samsung XC6P devices?

    Is there a script that can reset mobile network settings on Samsung devices. I think the challenge here also is when I select reset mobile network it takes me to another screen (like a confirmation screen) to confirm to reset the settings. See attached, may also be a Samsung question but I wanted to start here first: 

    Android Scripting
    a year ago

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