Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 4 answers

    Prevent users from adding Google accounts on Android devices Solved

    I would like to prevent users from adding Google accounts on their devices. The problem is that users will sometimes add an account and then neglect to log out of it when they leave or are terminated. This leaves us with a $300 paperweight since it is Google locked. Application Run Control can't prevent the Google account enrollment screen from coming up, even though I have identified the screen I would like to block. As such, I'm looking for creative solutions/work-arounds to either: 1) Prevent users from adding Google accounts. 2) A script to silently remove all Google accounts. 3) A way to identify devices with Google accounts so we can reach out to those individuals and remedy the situation.

    Android
    8 years ago
  • 0 votes 2 answers

    How to configure/enter kiosk mode? Solved

    We have Moto G5 and installed Soti enterprise. We have configured kiosk mode to run an enterprise app. In the profile tab it says its installed the kiosk profile along with the authentication profile, but nothing happens? Android v: 7.0

    Android
    8 years ago
  • 0 votes 1 answer

    Profiles and Zebra TC25 Solved

    With Zebra TC25 enrolled in Soti MC with Android Enterprise Agent (GoogleMobiControl1350_1110.apk) I can use Rules but not Profiles - they simple do not apply onto Zebra TC25. Is it a way how to install Profiles (incl. Packages) on the TC25?

    Android
    8 years ago
  • 0 votes 8 answers

    Adding a SOTI Surf bookmark to the homescreen

    I'm working with Android devices (Zebra TC70X/75X) running OS v 7.1.2 and enrolled as Android Enterprise. Is there a way to put bookmarks in SOTI Surf on the home screen? Is this a feature that could be added? I'd like to make accessing this bookmark as easy as possible for our technicians. It would be great to have one button to tap instead of opening the browser and then having them hit the link there. 

    Android
    8 years ago
  • 0 votes 2 answers

    Zebra TC25 Enrollment Solved

    I'd like to enroll my TC25 (BSP 03-11-03-0-NG-00-M1, Patch v3) to Soti MC 13.4 or 14.1. After an enterprise reset I use a StageNow profile to connect to the Wi-Fi, download mcsetup.ini and the Soti agent (ZebraMobiControl1350_1088.apk), install Soti agent and set it as DO. Once agent is started I see the message "This device agent is incompatible with your device. Please contact your administrator". Well, am I doing something wrong? How to enroll TC25?

    Android
    8 years ago
  • 0 votes 1 answer

    Send Messages to Android For Work Devices (device owner) Solved

    Hello We are testing some Motorola phones (Moto E4 Plus, G5, C,)with Android for Work Owner device . We have several issues and I would appreciate your comments on them: 1. With  lockdown applied, the status bar is not visible so users may not see the battery level, signal, etc. There is not option to show it. 2. When you send a message, it does not pop up the message but instead you have to open de Mobicontrol agent to see the message (the agent is shown in the lockdown) 3.In the devices (E4Plus, G5) that do not have physical buttoms (back, home, menu) it is not possible to exit lockdown. I also found that E4Plus allows remote control. The others , remote view. Thank you

    Android
    8 years ago
  • 0 votes 2 answers

    Remote Management Approval Options

    Hi Everyone, Here's the scenario. We'd like to use MobiControl on certain user desktops - no big deal. The problem is that we need the ability to prompt the customer for remote management first.  In our organization, we have single-sign on which give access to LOTS of personal information. Having the ability to remotely manage a desktop while the user is logged in presents significant information security risks. Is there a way to create a rule/script that generates a user input prompt for remote management approval? This would give us the ability to ensure the user is sitting at the computer while we are remote managing it.

    SOTI MobiControl
    8 years ago
  • 0 votes 4 answers

    Function to replace text in an Android file

    Hello,  We have an costumer that is using an Android device, and the application has an configuration file which needs to be updated with the device name in SOTI. How can we solve this issue? 

    Android
    8 years ago
  • 0 votes 2 answers

    Moving devices between groups Solved

    Hi all, we have created a kind of "landing group" where all new registered devices are in by "Add Device Rule". This was only for first registration with only a few policies. Depending on the owner we moved the device to his target group for example "Management" what means that the policy changes and the app are provisioned and all that stuff. In the old legacy console this was a simple drag&drop - now with the transition to the new console I can't find where I can do this ... I'm sure i have simply overseen the "new way" of handling this. Thanks for a tip.

    SOTI MobiControl
    8 years ago
  • 0 votes 2 answers

    standard rule deactivate Solved

    How can I disable this rule and assign it to another rule?Thanks for the answers

    SOTI MobiControl
    8 years ago
  • 0 votes 9 answers

    android intent for chrome custom tab from lockdown screen

    Hi all, looking to launch a chrome custom tab or incognito tab for an webmail link, currently we use intent://[URL HERE]#Intent;scheme=https;action=android.intent.action.VIEW;component=com.android.chrome;end but everytime this is pressed from the lockdown it causes a new tab to open which leads to lots of tabs and data being saved ie passwords and cookies etc. any help would be appreciated thanks

    Android
    8 years ago
  • 0 votes 3 answers

    Zebra TC56 Nougat - RC plugin Solved

    Hi! Tried to use Remote Control for a TC56 device enrolled to a server running 14.1 and as Android Enterprise Manged Device. I know that we need a MDM plugin for Remote Control to work on Android Enterprise but none of the two versions did work for the TC56. Neither Legacy or Hawkeye. (not compatible) I have recently got this to work OK with the TC20 device. Is there some update planned?

    Android
    8 years ago
  • 0 votes 3 answers

    Push Wallpapers to Lockscreen/Homescreen

    Hi, How to push a Lockscreen and/or a Homescreen Wallpaper with MobiControl? How to prevent from to change it? Thanks 

    Android
    8 years ago
  • 0 votes 10 answers

    Disable Shortcuts on Lockscreen - Samsung

    Hi, I am looking for to disable the 2 lock screen shortcuts on Samsung J5. It is possible to do it manually on the phone, but how to do it with MobiControl ?

    Android
    8 years ago
  • 0 votes 3 answers

    Deploy APK - Android Enterprise

    Hi, I tried to deploy a enterprise app (.apk) but nothing happened. I can see that Unknown Sources are unchecked and grayed. How can I enable that to install .apk ? To be more specific, I am in Kiosk Mode. Thanks

    Android
    8 years ago

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