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Hello, I'm trying to add an bluetooth shortcut to our lockscreen. The user should be able to add a new connection but not go any further settings wise. We are using Honeywell CT45P devices which are AE deployed, the lockscreentype is Activity Suppression. I managed to open the 'connected devices' screen (Screenshot 1) and the 'identify_activity' script will return 'com.android.settings/.Settings$ConnectedDeviceDashboardActivity'. But in this screen the user gets the option 'Connection preferences' (Screenshot 2) where several settings / menus can be accessed which is not what we want.If I try the 'identify_activity' script in the 'Connection preference' section the response is 'com.android.settings/.SubSettings' which is not helpful. Is there a way to determine and block this settings seciton? A call for the third screen ('pair new device') could also help but the response for identify_activity is also 'com.android.settings/.SubSettings'. Thanks in advance for your help.
Hello, I tried to do an OS upgrade via Zebra LifeGuard OTA but somehow the enrollment status synchronisation fails. I remember this being a global bug related to the MC console version, which was actually fixed as it's mentioned in the MobiControl release notes: https://docs.soti.net/soti-mobicontrol/release-notes/v156/1564/ Indeed it didn't work when we had version 15.5, later I tried it on MC version15.6.4 and it worked fine. Now recently we upgraded our console to MC 15.6.6 and it doesn't work again and I get the old error! Any idea what could cause this? Is the same bug back again? Thanks in advance
Hello, I would like to register our Android devices with Microsoft via SSO. I have configured the group of devices so that colleagues have to register their phones with their Microsoft account when registering. However, after successful enrolment, SSO does not work for the O365 apps. There is a connection between Soti and Microsoft and I have also created a CA rule. Unfortunately, I still have to log in to each app individually. Does anyone have a solution here? Android 13 SamsungGalaxy xCover 5Soti Mobicontrol 2024
I cannot access the folders/files from %sdcard%\sdcard\android\data\ on Zebra ET45 tablets I need to upload a config file inside another aplication folder, need to do this to 400+ devices so doin it using Soti is the only practical solution I read here that Zebra devices has hidden MANAGE EXTERNAL STORAGE permission (https://discussions.soti.net/discussions/impact-of-android-11-scoped-storage-restrictions-on-android-agent) But for our devices it dosent seem to work I have opened a ticket with support for more than a month now but with no resolution in sight Anyone else encountered this problem?
Hi,I use Soti's lockdown profile with an HTML template on Zebra Android TC72s. the disadvantage is that with this profile, the virtual keyboard appears all the time by default, you always have to click on return to bring it down and see the screen clearly.
hi all, I have a question about Mobicontrol. I would like to give Mobicontrol acces to modify the system settings. this without a user interaction. Do you know if this is possible via a Stagenow script or is there any other way to get this done? popup we got into the lockscreen this is the message after pressing the popup this is what we want to enable via a stagenow script or any other solution within Mobicontrol. so without a userinteraction. Thank you in advance! kr, Robbert
Hello all, We sent in a device for repair, and it had to be factory reset during the process. Trying to unenroll/delete the device from the Web Console does not work. It falsely shows the device as Active, and when I try to initiate a command, the error I receive is "1 device(s) have no user access rights to execute this action". Under (Global Settings -> MobiControl Search Sync Interval) I tried to force a sync, which seemed to help other administrators, but it did not yield any success on our end. The end goal is to delete this false-active device, and re-enroll it properly into the system. This is an Android device if that makes any difference. Thank you in advance!
I'm looking to understand how we can use MobiControl to deploy eSIMs to managed iOS devices, and i cant seem to find any SOTI documentation on it. We have multiple iOS devuces enrolled into MobiControl currently, and would like to roll out an eSIM to each of them. I can see an option in the device actions called 'UPDATE ESIM CELLULAR PLAN' which then asks you to enter the 'Carrier URL'. Is the carrier URL something that we get from the network supplier? And is this unique to each eSIM, or is it a generic URL for all of the eSIMs? If anyone has any experience with rolling out eSIMs via MobiControl in the UK it would be great to hear from you.
Hello, i have a filesync rule to sync a firmware in some android devices and i want to know if there is any way to ckeck if the device has downloaded the zip to perform the update.
Hi all, A bit of a strange and niche request here but I am hoping that I can access the "Content Library" part of the SOTI MobiControl app directly from a lockdown mode on Android. Very similar to how you would launch the notifications part of the application by using action://net.sotimobicontrol.VIEW_NOTIFICATIONS - we use this for notifications and it works very well. My reason for this is we want to issue this device to drivers as part of our fleet and although we aren't concerned about them accessing the rest of the SOTI MobiControl app, the Content Library is the most useful part of it for them so i'd like to make it the "default" view when they launch it via the lockdown mode if possible. I know it's unlikely and I have opened a case with SOTI as well, they are investigating but asked me to post here incase anyone had done similar. Thanks, Mike
Hi, We are enrolling iOS devices, on which we have pushed managed applications on the devices. These Application policies worked fine. Now, We have configured Feature Control Policy where we have disabled screenshot, thinking it will work for only managed applications (As there is no seprate profiles in iOS). But the Screenshot is now disabled for whole device even tho the device is enroled in User Type. Let me know how can i restrict th data leakage or sharing of managed application.
Is it possible to read some information like names or IDs from another installed application on a Soti managed device? For example we have an app called Route Master ( or Sono) and for the sake of security we want to know the name of the person that is using each device. To use Route Master each user has to insert an unique ID and name in the app, sort of like an account.
Hi, one of our clients has their own separate MobiControl server for their devices. This server and their devices are on a closed network which does NOT have access to the internet. The MobiControl server in question is version 14.4.5.1048. I enrolled a handful of Android 11 devices (Zebra TC52X), and regularly MobiControl will take over the focus on these devices and display this message: Google Play accountAccount creation failed. Please click to try again. There are a number of devices enrolled there which do not have this message constantly popping up, those devices are running Android 8.1 and were enrolled earlier (3-4 years ago when the server was installed). I'm suspecting this may be a network related issue, i.e. that the client must open for some port on their network. If that is correct, which port should I get them to open? The fact that the older 8.1 devices don't have this problem: is that a clue regarding what could be the problem?
Hello Team, Namskaar....... We are in some R&D, we want to change the existing wifi configuration which we have done in the StageNow by pushing the Payload with the new wifi configuration, will this is possible? Regrads, D.Malipatil Mercedes-Benz.
Hello everyone, HAd this subject opened month ago, but then evolved to a ticket...Wich was closed due MySys admin having security issues on the server at that time. So , to get all informations. We are using Mobicontrol 15.5.1.1010 on premise. Already got Bunch of device (Mostly Datalogic Memor 10) But I was requested to make our Old "Datalogic Skorpio X3" able to be on the server as well. First problem was protocol used, cause TLS1.0 was disabled times ago...and so began the "security problem "at that time :) Right now, SysAdmin have been able to enable TLS1.0 on server side, but i stil encounter a communication problem. 2023-09-21 10:52:49,266 (0x00000f54) [INFO ] <394> Comm.Client.623: Accepted a new connection from [::ffff:x.x.x.x]:49943. 2023-09-21 10:52:49,282 (0x00000f54) [ERROR] <394> Comm.Client.623: Error authenticating client [::ffff:x.x.x.x]:49943: System.Security.Authentication.AuthenticationException: Échec d'un appel à SSPI, consultez l'exception interne. ---> System.ComponentModel.Win32Exception: Le client et le serveur ne peuvent pas communiquer car ils ne possèdent aucun algorithme commun On the ticket that was created month ago , it was suggested to install and try to get information by Wireshark. But Admin would prefer to avoid and get maybe informations needed directly. As well it seems that even if protocol seems to be the right one, he's still unsure bout KeyLenght or Crypt Alogorithm used by SOTI Client on the device. So...if there is someone knowing that...or that have some kind of older documentation I would much appreciate Thanks a lot. Steeve
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