Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 6 answers

    Can I rename Device Name with Custom Data Solved

    I have Custom Data  and i want to set into device name , Can I?

    Android
    2 years ago
  • 0 votes 8 answers

    HTML files not open automatically after the file is downloaded. Solved

    From the sales department, daily reports are sent to 120 stores that can view the PDF files via a Samsung TAB 7 and SOTI surf.These files are offered on the tab via an app (Kega) and if a file is clicked on, it opens automatically immediately after downloading. Now we also want to start using HTML files and also have them open automatically after the file is downloaded. But when the tablet is in User mode this does not work.If I put the tablet in Admin modes, it does open the HTML file immediately after downloading? So it looks like a permissions problem because it does work under admin mode.Where can I set these permissions correctly Soti mobicontrol  Version: 15.6.5.1018

    SOTI surf
    2 years ago
  • 0 votes 5 answers

    disabling TLS 1.0 Solved

    Hi all. Just wondering how to effectively to carry out the above? I can't remember what was done to grant TLS connectivity via mobicontrol admin or the server and the majority if not all devices that used TLS 1.0 have been deprecated so we no longer want enrolment/deployment to be able to carry out on TLS 1.0 going forward and certainly want to block TLS 1.0 Is it as simple as just removing / disabling the correct SHA1 certificate from admin? Will that throw up any warnings on the dashboard or is there some functionality required from TLS 1.0 we aren't aware of? Is there any specific ports we may have opened that use TLS 1.0 that can be safely removed? Mobicontrol server 15.5.1.1010 Thanks

    SOTI MobiControl
    2 years ago
  • 0 votes 1 answer

    Sotisurf web filtering: Authorize the root of a website

    Hello,I use web filtering a lot with the SotiSurf app.However, on one of the devices, I need my users to be able to authenticate on Microsoft.  However, the URL to authenticate to Microsoft changes all the time.  I'd like to be able to authorize just the beginning of the link, for example: https://login.microsoftonline.com/* Is this possible? Thanks for your feedbackBest regards,

    SOTI surf
    2 years ago
  • 0 votes 5 answers

    Best way to get application version into device Custom Attributes field

    What is the best way to get the application verison of an installed application, into a custom attribute field for that device?  I have created a custom attribute for the application version, but I want to avoid having to manually enter the installed application version in this field. Mobicontrol can obviously display the application version in the Applications tab of the Device Information.  But I would like to display this to the user in a dashboard column without having to drill down to the device information. All devices are running Windows 10 Enterprise.

    SOTI MobiControl
    2 years ago
  • 0 votes 12 answers

    Cannot remove a WiFi network with javascript mobicontrol.wifi.uninstall() Solved

    Hi all,Using MobiControl 2024.0.1 and a Zebra TC26 with Android 13 with agent version 2024.1.2.1105, I am trying to remove an WLAN network with Javascript, like the following example.The reason for this removal is that this is the staging network, and the device should not stick to it... var accessPoint = mobicontrol.wifi.listAccessPoints().find(ap => ap.ssid == "My_SSID");mobicontrol.wifi.uninstall(accessPoint);mobicontrol.log.info("My_SSID is removed."); This does not work, the MobiControl log shows: Custom log (WifiError: Location services are off. (UserScript#1)) My questions are: What is the relationship between removing a WLAN network and Location Services? The script works if I manually go on the device to Settings -> Location -> Advanced and enable 'Google location accuracy'.  Can this setting be enabled with SOTI MobiControl, so the removal of a WLAN network will be successfull? Thanks,Henk

    Android Scripting
    2 years ago
  • 0 votes 14 answers

    In-house app will not update on fully managed Android device

    I cannot deploy an in-house app update to Android fully managed devices. It has always been a challenge to deploy updates to Android devices on BYOD or COPE policies, but previously I've been able to install and update to fully managed devices without issues. Now I cannot. This may have coincided with the upgrade to MobiControl 24 (which I did a couple of weeks ago), or it may be caused by an Android "security" update.  Usually I would upload a new package, and then change the package version in the profile, and all devices would be updated.  Now, the devices are reporting a failure to install the package. I see this in the log: Error message received from device - Failed to install application <app name> from package <app name.pcg> Package "<app name>" version <ver> failed to install. File IO error on device. Check Storage/permissions. Profile "<profile name>" version 9 failed to install, because all of its payloads cannot be installed. I removed the profile from the device and tried using an app policy instead. I successfully installed the old version of the app (which had previously been installed via the profile), but attempting to update it resulted in error on the device "Install failed" (nothing in the server log). Clicking the "upgrade" button in the App catalog results in "Install failed" again. The last time I updated the app (a couple of weeks ago) I had similar problems which I worked around by constantly revoking and reinstalling profiles on each device (over 30), hoping that this might have been a transient niggle caused by the upgrade to MobiControl 24. But it seems not, as the new update is causing similar drama. I've tried 2 different devices with the same result. I exported a log file for the test device and am seeing lots of instances of 2024-05-09 10:19:43.806|File saver - /data/user/0/net.soti.mobicontrol.androidwork/app_pkg/<packagename>.pcg.mrx.tmp|E|DO|[GenericSdCardManager] Invalid storage device path|java.lang.IllegalArgumentException: Failed to find storage device at /data/user/0/net.soti.mobicontrol.androidwork/app_pkg/<packagename>.pcg Does anyone have any clues for me? Thanks!

    SOTI MobiControl
    2 years ago
  • 0 votes 3 answers

    How to send “Enter” key with legacy script or Javascript Solved

    I have case for open App and execute App by start app and then send enter key  for execute application but I have not found script to do that , please advise me for this case

    Android
    2 years ago
  • 0 votes 4 answers

    Lockdown - publishing web page opens zoommed in

    Good day everyone, I've got a lockdown webpage problem, here i have 2 scenarios: case #1   Publishing the app ("launch" function in the lockdown) the webpage get open correctly. case #2 Publishing the page only ("http" function in the lockdown) the webpage open zoommed in.I would prefer to use case #2 in order to avoid users to have urlbar and browsers menu. Any idea how to fix it in case #2 ? Any way to force zoom in the command or disabling zoom in the lockdown? p.s "browser" function work same as launch so discarded.

    SOTI MobiControl
    2 years ago
  • 0 votes 13 answers

    Script to automate Protect Battery Setting: enable on Samsung Devices

    can you automate this protect battery settings below on Samsung Devices:

    Android Scripting
    2 years ago
  • 0 votes 5 answers

    How do you pull network reporting on devices on Soti MobiControl

    I have dug around under the reports tab on the MobiControl menu bar and cannot find a way to pull any network related reports on Soti. Has anyone found a way to pull these types of reports??

    SOTI MobiControl
    2 years ago
  • 0 votes 4 answers

    Why are no devices visible in my "Assign" window? Solved

    Hi, when I try to assign a new profile the folders are listed, but not the devices in the folders. So I select the whole folder, but the profiles will not be applied to any of the devices. On previous profiles, the devices are listed and can be selected one by one. Refreshing, etc. hast not done anything either. Any ideas?

    SOTI MobiControl
    2 years ago
  • 0 votes 6 answers

    how to change ct60 keyboard form qwerty tot azerty using a package install?

    i need help changing the keyboard layout to azerty it is a ct60 device in android 10.I would like to do this using a xml file  the post install i'm ussing is: sendintent -b "intent:#Intent;action=com.honeywell.tools.deviceconfig.enabledeviceconfig;S.deviceconfigfilepath=/sdcard/honeywell/persist/deviceconfig.xml;launchFlags=0x1400020;end"

    SOTI MobiControl
    2 years ago
  • 0 votes 11 answers

    How to trigger a script when a device is moved into a folder

    Hello, We would like to run an external script (could be a powershell script) when a device appears in a specific device group in MobiControl (potentially from provisioning a new device). The script needs to generate some files that will eventually be uploaded to the device using file sync rules. The script requires some details from device which we can use the REST API to obtain. Is there a way to coordinate this using Signal and Webhooks? If not, would there be another way for an external system to be notified of a device joining a device group or alternatively, a new device joining the system? Thanks!

    SOTI MobiControl
    2 years ago
  • 0 votes 5 answers

    Soti Mdm blocking Google organization emails to be added to device

    We currently have SOTI MDM on all devices across our company using the Lockdown tool. We also use organizational google accounts which seems to be having issues when adding the email associated with the organization google account in a pushed down app or to the play store after the device is added into mobicontrol. We have created the enterprise binding between soti and google and still cant get it to work. Everytime you log into the google account on the device running soti it says sync error and seems to pop you back into the Soti app. anyone have any insight on how to fix this. I tested my personal (non managed) google account on the managed Soti device and it works completely fine

    SOTI MobiControl
    2 years ago

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