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Good afternoon For enhancing our enrollment of devices we looking for a solution for 2 minor problems: - disable sound during enrollment, in other words set sound of the device to '0' but with the possibility for the user to adjust it again. - Draw over other apps permission is needed for Xsight, after enabling in settings this keeps prompting in SOTI Mobicontrol-app, this dissapears after rebooting the device but is slowing down enrollment. Thanks for your advice Kevin
Hello, how can i set Blooetooth permission that the device is discoverable via Script. ? android.permission.BLUETOOTH_ADVERTISE
I dont know if this is something unique to pixel devices, or if it has affected others, but I am noticing on my devices, that the the apps in the Work Profile do not appear to be waking the screen, despite the phone vibrating and pinging to make you aware that say for example a message has been received. I have had a look in the notification settings, everything appears to be turned on for the app, yet the screen does not wake like the apps in the personal profile. Any help would be appreciated.
I am trying to find a way to: 1) Enable Developer Options/Mode 2) Disable Wifi Scan Throttling with android scripting but not having any luck. One of the locations I manage, seems to be having issues with wifi dropping but only with the Samsung Tab A8. The android phones we have on the same network do not have the issue. One of the onsite techs disabled wifi scan throttling and it seems to have had a positive result. If I can avoid having them touch every device to change this and instead can push it out with soti it would help a lot
Hi,i am currently trying to remote control Google Pixel 6 with Android 13. When i try to remote control the device, a window on the device pops up and asks the end-user "Start recording or casting with SOTI MobiControl" with the option to cancel it or "start now".Is it possible to get rid of that window, so the remote control starts without this question?Soti Mobicontrol: 15.6.4.1006Soti Agent: 2024.0.5.1062
Hello, I want to check install proccess and features, but I'm getting this error: My collegue installed the newest version few days ago. From 15.6 to 2024.0.1.1020. From that point there occured some alerts in console about Search function. And missing service. I know SOTI swap logic with searching in the newest version but something is wrong with our install right now. thanks for any help
Hi There, I have a custom attribute in our SOTI instance which is "Nickname" I'm unsure wether this is a default attribute in SOTI or this was added by someone in the business in the past? I am able to use this as a search filter as a device property, as pictured. I have added another custom attribute which is "state" however but I am unable to search by this filter. See pictures below. Is it normal to not be able to search by a custom attribute? I have tried doing a search index sync since adding the "state" attribute, but no luck. Thanks, Adrien.
Hello, Sale people use these devices for their daily activities . I have a Lockdown profile configured but have unrestricted access to the Settings app to configure WIFI, BLUETOOTH, DATA settings Now I cant find any setting that stops users from downloading APKs from the internet and installing them Can I do something in this sense?
I import image as a logo for my template and add to it, but it dosn't appear in lockdown
Hi, Is there a configuration so as not to have to confirm the pairing of a Bluetooth headset during an NFC contact? Bluetooth management is authorized in the lockdown profile but each time you connect a headset, there is a window asking to confirm the connection. I would like there to be no confirmation window and the connection to be confirmed automatically.
I am looking to enrol my Android Pixel 7a's with a Corporate Personal (COPE) enrollment policy. After enrolling and testing functionality, i noted I could'nt locate the device remotely, with it always timing out. Looking at the Location permissions on the Pixel 7a itself, I can see that the SOTI Mobicontrol app has not been granted the location permission for the version of it with the little briefcase (im guessing the work profile version of it). If i manually grant it permissions, I am able to locate the device on the mobicontrol console. Surely this permissions should be granted automatically, or be requested as a part of the enrolment, which it is not. It isnt even an option to request this during setup. Anyone else come across this?
Hi, I'm a little lost with this one... I was wondering if someone could help. We use the jobwatch app (Bigchange) we have a section where it opens a hyperlink into Samsung internet to allow a customer to allow for signatures that sends straight to designated emails. I have allowed the Samsung internet app to be used inside kiosk however, the only way I can get it to work is if its on the lockdown screen on our kiosk? Is there a way to get this to work without it being on there ?
Hello, I would like to make the Bluetooth names of my devices permanently visible. Currently, I can only find them when I go into Bluetooth settings. This would be for both Zebra and Honeywell devices. Alternatively, it would also be good if it could be started manually via a script.
A customer uses an Enterprise browser solution of honewell android devices (VM1A and CK65). After an certain time, the backend will drop the user session when it's inactive for approx an hour. There are some problems with the frontend, which thinks that de session is still active. Is there a solution that we can trigger an application kill when a device hits the inactivy treshold?
I am setting up ipads for children to play games on in public libraries. I am using an App policy to push all the apps to the devices. We are locking down Internet etc so I am using a Profile, using Feature Control to disable things. We do not want passwords on the devices. The problem is when I assign the Feature Control Profile to the device without configuring Authentication in the profile it breaks Mobi Control on the device (It works fine if I add Authentiction to the profile). When you attempt to open Mobi on the device it pops up quickly saying App not configured then closes.
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