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We have all of our devices in lockdown mode, however, many users are requesting to change their font size. The Samsung Knox kiosk mode has this in their settings menu, however, SOTI's Settings Manager does not. I know we can use legacy scripts to change this remotely but I'd prefer the user to be able to do it on their own. The default font size is fine for most, but specific users that can't see well need the font increased. Our devices are Android 13, Samsung Galaxy Tab Active 3.
Hi, Is it possible to open a PDF file with Soti Surf?
Recently, we have started to upgrade our TC57s from Android 8.1 to Android 11. The one problem that we have noticed is that the Calculator app package name is changing. The main issue with this is that it is not consistent among the devices we have upgraded and it ends up being one of the two names below. com.google.android.calculatorcom.android.calculator2 The kiosk profile is setup using com.google.android.calculator so any phone using the other one is not finding the app on the kiosk screen and is giving the error "package not found." The app in the Google Play Store only shows installed if the first package name is used, and when I try installing it when it is named the other way, I get an error. What is the best way to resolve this issue? We have considered using another app from the Google Play Store entirely to avoid this issue, but I don't like the idea of using some random app that could be taken off the store at any moment and cause mass issues.
I have deployed company portal application on the scanner and when I open it in Admin mode, I can see the option to sign in. When click to sign in nothing appears all I get to see is a blank white screen. Attached a screenshot. Kindly, suggest on this. Model of the scanner is MC9300
Hello I need your help regarding Zebra TC57 terminals with a lockdown profile. I’m trying to access the background tasks and the quick settings of the notification bar.I tried in lockdown native mode but I can’t expand the Status Bar but I have access to the background taskI tried in lockdown deletion of activity. In this case I can expand the status bar but when I try to get the background task I get the home lockdown page.Thanks for you’re your assistance, SOTI APK: net.soti.mobicontrol.androidwork 15.4.6 Build 1013Soti server version: 15.6.0.1018
Hello Team, Namskaar....... We are in some R&D, we want to change the existing wifi configuration which we have done in the StageNow by pushing the Payload with the new wifi configuration, will this is possible? Regrads, D.Malipatil Mercedes-Benz.
Hello everyone, one of our Honeywell CN80 devices keeps trying to download a file. This is no longer available in the Enterprise Provisner. I would like to cancel this, but I cannot find a way to do so. The window keeps popping up in the foreground. You will find a screenshot in the attachment. We use Mobicontrol 15.6.1. Thanks a lot
Hi Comunity the end of websql API support in chromium is coming on 25 October. What's the consequence for SOTI SURF ? Will SURF also depreciate websql in future release ? steve
Hi, I created a MobileControl technician as a user. Then I would assign this role to a specific folder / place ( for exemple A is NY, B is LA, C is London). Finally I want that this technican can only manage the A folder NY and he can not go to B or C in the tree. Could you help me, please ? Thank you,
It would be ideal to run queries against multiple devices to review certain device details in one window. FYI, this is a cloud instance.
Hello, One little question with SOTI V15. How can I force / resintall an APP ? Thank you,
Hello, We are currently on Mobi version 15.4.2.1020. We use Android tablets and utilize package studio to deploy some APK's that we cannot distribute via the Google Play store. We deploy the same profile to 3,000+ devices. All devices are either a Tab Active2 or Tab Active3. Roughly 60% of the tablets we deploy to will take the update almost immediately and install properly. The other 40% are stuck in a "Pending Install" state. A lot of these are like that because we have been updating via assigning a new profile with the updated apk, then removing the old profile that housed the previous version. Sometimes, when the older profile removes itself from the tablet, it leaves behind the older app version. We used to be able to just manually remove the old apk from the tablet and repush the new profile installation. For whatever reason, now when we perform the above steps, the new profile will not install and stays in a Pending status. I have tried:Unassigning the new profile completely, check - in right after, and then reassigning the new profile to the tablet. I will wait 10 minutes or so and then perform another check in. It just won't download no matter what I try. Our DS queue is sitting at 0 so it's not bogged down. Does anyone have any ideas of where I could look? Any idea why the same tablet models accepting the exact same profile would only be successful on 60% of our tablets?
Since a few weeks we have an issue where the signal page appears blank, and we can't create new signals. Looking in the database I see my previously created rules. Empty page Database Error message in creation
I have been through all the documentation on the SOTI and Zebra sites and have tried all combinations of sendintents and i cannot get the datawedge profile to reset. Has anyone got this to work on a TC58 on the latest LG? sendintent -b "intent:#Intent;action=com.symbol.datawedge.api.ACTION;S.putExtra=RESTORE_CONFIG;end" sendintent -b "intent:#Intent;action=com.symbol.datawedge.api.ACTION;S.putExtra=com.symbol.datawedge.api.RESTORE_CONFIG;end" sendintent -b "intent:#Intent;action=com.symbol.datawedge.api.ACTION.RESTORE_CONFIG;end"
Hi, MobiControl issue since upgrading: I have downloaded Device Manager 4.0, I have tried to manually add the apk to a new app policy (selecting enterprise not google play as the app source) - I receive the error: You have selected a file with incorrect format. Please select another .apk file. This issue has only started to occur since upgrading to Mobi ControlVersion: 15.6.5.1018 Im sure the apk is sound, I have the same issue when trying to upload Zebra apk's - has anyone else had this issue or do they have any work arounds.
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