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Hello, i have a filesync rule to sync a firmware in some android devices and i want to know if there is any way to ckeck if the device has downloaded the zip to perform the update.
Hi all, A bit of a strange and niche request here but I am hoping that I can access the "Content Library" part of the SOTI MobiControl app directly from a lockdown mode on Android. Very similar to how you would launch the notifications part of the application by using action://net.sotimobicontrol.VIEW_NOTIFICATIONS - we use this for notifications and it works very well. My reason for this is we want to issue this device to drivers as part of our fleet and although we aren't concerned about them accessing the rest of the SOTI MobiControl app, the Content Library is the most useful part of it for them so i'd like to make it the "default" view when they launch it via the lockdown mode if possible. I know it's unlikely and I have opened a case with SOTI as well, they are investigating but asked me to post here incase anyone had done similar. Thanks, Mike
We have recently started updating our TC57s from Android 8.1 to Android 11 using the latest FULL_UPDATE available through Zebra. I setup a package in our MobiControl with an install_system_update command baked into it. The update name is below. HE_FULL_UPDATE_11-38-02.00-RG-U00-STD-HEL-04.zip After doing these updates, certain phones have been repeatedly doing a boot loop where the phones crash. Nothing in MobiControl suggests it is an intended restart. Logs on the device don't really give any good information either. Is anyone aware of an issue in relation to updating these phones?
Is it possible to read some information like names or IDs from another installed application on a Soti managed device? For example we have an app called Route Master ( or Sono) and for the sake of security we want to know the name of the person that is using each device. To use Route Master each user has to insert an unique ID and name in the app, sort of like an account.
Is there a way to get the device orientation from the API?
Recently, we have started to upgrade our TC57s from Android 8.1 to Android 11. The one problem that we have noticed is that the Calculator app package name is changing. The main issue with this is that it is not consistent among the devices we have upgraded and it ends up being one of the two names below. com.google.android.calculatorcom.android.calculator2 The kiosk profile is setup using com.google.android.calculator so any phone using the other one is not finding the app on the kiosk screen and is giving the error "package not found." The app in the Google Play Store only shows installed if the first package name is used, and when I try installing it when it is named the other way, I get an error. What is the best way to resolve this issue? We have considered using another app from the Google Play Store entirely to avoid this issue, but I don't like the idea of using some random app that could be taken off the store at any moment and cause mass issues.
Hello, I'm using a DS5AX from MobileBase/Daishin. - Android Enterprise - Agent Version: 15.3.1.1229 - Android 10, OEM-Version: Q5.626 (Jun 09 2023) I need to change the Screen Lock settings to "none" on 150+ devices. Is there a way to do so with MobiControl?
Hello, we have to move a lot of devices from a old instance to a new instance. How is the process to move devices from the old instance to the new one without having to reset them? We assume that the instances have been migrated successfully. Thank you!
Hi there, I'm trying to create an icon in the lockdown screen to automatically enable Zebra Datawedge. I found the following intent that works correctly if I send it via "send script" feature: sendintent -b "intent:#Intent;action=com.symbol.datawedge.api.ACTION;S.com.symbol.datawedge.api.ENABLE_DATAWEDGE=true;end" but when I configure the lockdown profile adding an intent: item, the icon has been added to the lockdown but, when I press it, the popup "Activity not fiound" is showed. I'm using Zebra TC21 Android 11 device. Any suggestion? Thank you,
Good Afternoon. I am looking for a way to update Google Chrome on the android samsung galaxy A7 light automatically. We currently do not have chrome pushed by the application catalog since Chrome was already on the device. Is there any way to automatically update it using a script in soti?
Hello all, i have allready activate SSO for Mobicontrol and now i want SSO for the Microsoft Apps like Outlook, Teams, etc. How can i set this up? We work with Samsung Galaxy XCover 5 and Android 13 on it. Soti Mobicontrol Version is 15.6.1. Thank you for you´re help.
Hello, i know that we can use something like the below to launch a script from the lockdown menu if we add it as a custom itemscript:///scriptPathis there a way we can do this with javascript files? i have a java script file that i can successfully send to my devices and get the intended result. it works like a charm, i want to be able to leverage this by adding it as lockdown item
Hello, I am having an issue where all Android devices state that the Bluetooth was disabled by admin. I am unsure of what setting is causing this as I have enabled the Bluetooth within the Feature Control and within the OEM Config. I was able to force the devices to turn their Bluetooth on with a script but Scanning and Discovery are not working. The devices are TC21 with Android 13. What setting could be causing this to occur? Thanks
Hi, i have some problemns with the registration from a Samsung Galaxy XCover 5 with Android 13. When i typed in the reistry URL from the Server, the device would registred with Saftey Net. I get a white screen after this will be done. We´re using MobiControl 15.6.1
Hi, Has anyone experienced the same thing, some of our Samsung devices that use the latest agent version 15.4.4.1063 can't connect to the server and after I check the device details it appears like this.
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