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Hello there, Could someone let me know where I can (re)find the network config diagram on MobiControl V15.6.3 please? It seems that is no longer available, missing or something to active or to do to get it displaying? A link to find it in the online help would be appreciated, for sure. Thanks. Best regards,
Hi, we want to user our tablets for a customer survey and the devices should stay always on. I am looking for a solution how to turn off the Display Timeout through a Mobicontrol profile. Is ist possible or is there another solution to put the tablet in "always on"-mode? Device is Lenovo M10 3rd Gen with android 12 (Mobicontrol v15.4.2.1025) Best Regards Steffen
Hello, is it possible to combine legacy scripts & JavaScript functionality? Also how would one place a javascript file on the lockdown? Same as Script:\\\Path\to\Script.cmd ?I want to add a "button" to our lockdown where its possible to wipe an app, but i want to ask for a simple pin code first so the normal user can not wipe the app while its in use.
I need to hide the bottom navigation bar while the device is in lockdown mode.Is this possible to do through SOTI MobiControl? Device model: APPC-10X-SeriesDevice family: Android plusAndroid version: 8.1.0Enrollment: Android ClassicAgent version: 15.2.0.1025 Sort of answer: apparently this specific device model has a toggle called 'status bar' in the settings app to completely disable both the bottom navigation bar and the status bar at the top of the screen.
Dear all, For an android profile, I try to configure web filter to allow only one web app made of (normally) 3 pages on a device, and I have a problem because of an intermediate dummy page with a random parameter value. For now, my web filter blocks everything using "*", then I allowed the following pages : external.lg.com (domain base, not working at all without this line) external.lg.com/my.policy (login screen) external.lg.com/export_view (app page) external.lg.com/import_view (app page) The problem is that, between login and app page, I have a hidden page called with the following URL : external.lg.com/vdesk/c_ses.php?orig_uri=[random] This page is supposed to redirect me to the app page, but it's blocked by the web filter policies. After this page was blocked, I can open a new tab and sleect directly my app page in the shortcuts and the page is opened cause the authentication was completed successfully. Is there any way to avoid this blocked dummy page each time I connect to the app ? I already tried to set the domain name with a trailing *, not working. I don't know if there's another special character i can use here to allowed an entire domain with only 1 line. Many thanks for your help.
Hi all, I hope all of you are doing great. Currently we are evaluating migration to SOTI Cloud. We are having reports(PowerBI & Grafana) created by connecting to on-premise SOTI DB. Once we migrate to SOTI Cloud, would we be able to connect SOTI DB? If not, then how & in which format we'll get this data in order to generate reports? I gone through SOTI cloud APIs but I didn't find it useful to generate report. Any suggestions? Thanks in advance.
Hello, Looking to disable the "Quick Panel Layout" specifically the "Show Devices and Media buttons" on the pull down of the status bar on Samsung A12 and A13 devices I believe I found the correct values in Android Studio - Logcat but unsure how to formulate a script to turn off this setting
Hello, We've been seeing a bug on our Android device where our app will crash after the device reboots when they are locked down. The app autostarts and it looks like there are two instances of the app launching at the same time. Has anyone else seen this before? Our devices are Zebra MC3390R's running Android 8.1.
We had the same issue as this post: https://discussions.soti.net/thread/enable-camera-in-lockdown where we have a custom built app that the camera would not work in when Activity Suppression was enabled but the Camera worked fine outside of it. Changing to Native resolved that issue however now Picture-in-Picture for Google Maps (at least, maybe others) is not working while in this mode. I can't see any rules in the Lockdown settings that might control this (nor anywhere else) and both features working are important to our end-users. Any advice is appreciated.
I'm not sure what I'm missing here but I'm hoping someone can help me out. Ultimately, I'm trying to add my app to an application catalog rule using the Managed Google Play Applications option. Here's what I've done. In Google Play Console I've set my organization, set the app to private, created a release for Production, uploaded the apk, and released it. Everything looks right. It says it has been released, is active, and says it is available on Google Play. The dashboard even gives me a link to view it on Google Play, though the link goes to a page that isn't found (which might be expected for a private app). When I try to add my app in MobiControl it isn't there. But I know the organization link is working correctly because I can approve apps in the managed Play Store and they show up. Does anyone have any idea what I might be missing?
We tried to apply one to Debian based device and it failed. The document for v15.0 says it requires Ubuntu only, is that still true in this version?
I am a complete novice when it comes to SOTI so apologies if I am asking for something really obvious. I have Installed the SOTI app onto CEO's BYOD iPad mini and entered the 'Enrollment ID' from SOTI MOBICONTROL > Options > Policies > Enrollment > IOS Standard. It then opens the 'SOTI Enrollment Service' screen on Safari. I enter the CEO's Active Directory username and password but it comes up with the following message: 'Sorry! Your device couldn't be enrolled. Unexpected security error occurred'. Any idea what I have missed or what settings I should check in SOTI MOBICONTROL please? Many thanks.
I have an APK file that a vendor gave me that we want to deploy. I'm getting an error when I try an upload it "Invalid application file format. Verify the integrity of the application file." APK file works fine if I do it manually on a device.
one of our customer have requirement to enroll ios devices as byod which is must have separate work container. same as android. the should able to install separate outlook app in side the work profile even there is already installed one on personal side. I read the MobiControl document about iOS enrollment and i saw that user enrolment for byod. can we achive above requirement with this method?
A back-to-basics question from me for once :-)We have an important line of business app that will often get killed (so that the user sees they need to log back in and they will lose any unprocessed work) when another of the kiosked apps is launched. The devices don't seem to be short of RAM when this happens and the "other" app can be something as basic as Google's phone app. Am I missing some obvious way to preserve the context of the line of business app? Is it as simple as changing launch://com.myapp.app to launchwithrecents://com.myapp.app (I never fully understood what this would do)... Edit: No, custom command launchwithrecents://com.myapp.app stopped the icon from doing anything at all.Our lockdown profiles currently have the "recents button" setting disabled.We're running Android 11, Native activity suppression and Mobicontrol 15.5
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