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I have an APK file that a vendor gave me that we want to deploy. I'm getting an error when I try an upload it "Invalid application file format. Verify the integrity of the application file." APK file works fine if I do it manually on a device.
one of our customer have requirement to enroll ios devices as byod which is must have separate work container. same as android. the should able to install separate outlook app in side the work profile even there is already installed one on personal side. I read the MobiControl document about iOS enrollment and i saw that user enrolment for byod. can we achive above requirement with this method?
A back-to-basics question from me for once :-)We have an important line of business app that will often get killed (so that the user sees they need to log back in and they will lose any unprocessed work) when another of the kiosked apps is launched. The devices don't seem to be short of RAM when this happens and the "other" app can be something as basic as Google's phone app. Am I missing some obvious way to preserve the context of the line of business app? Is it as simple as changing launch://com.myapp.app to launchwithrecents://com.myapp.app (I never fully understood what this would do)... Edit: No, custom command launchwithrecents://com.myapp.app stopped the icon from doing anything at all.Our lockdown profiles currently have the "recents button" setting disabled.We're running Android 11, Native activity suppression and Mobicontrol 15.5
Is it possible to add shorcut on the android homescreen (not the lockdown) via mobicontrol ?
On android, how can I return users to the Kiosk screen that we have setup instead of them going to the application configuration screen once logging out of the application? The application is Infor Lawson MSCM. I believe if I could simply send a back arrow it would do it, but I'm not positive on that or how to try it.
Does anyone know what happens if you bind Mobicontrol to Azure/Intune for the Microsoft Office 365 integration if you press the sync button when everything is properly configured? Are all devices synced to intune? Or can you filter a certain group in Mobicontrol to sync to intune. We want to exclude MFA for an office app at Mobicontrol managed android devices. But as long as the devices are not known in intune we cannot use this as a filter. Also there are a lot of Mobicontrol devices which don't need office apps and we don't want them to be manged in both Mobicontrol and Intune.
Is there a way to enforce autologout of MS apps using the native android activity timer. We have shared devices that use MS apps, teams, outlook and another custom app that authenticates to Azure and we want to ensure that if a user forgets to log out that the device will after a period of time lapses.
I am trying to connect the API to Power Automate but I cannot seem to figure out the authentication. Has anyone else tried this before?
We are not seeing the "Wipe data/factory reset" option when initiating the Android Recovery on Samsung A7 (220T). We have modified the Factory Reset Protection to both Enabled and Disabled. Also, tried removing the Factory Reset Protection all together. Each change, we confirmed the device received the latest Profile change. Thoughts?
I am currently working with a WT6300 RF Mobile computer and we have it set in landscape mode however when using SOTI surf the application is still rotating. Do we know if there is a system in which we can stop that? While disable auto rotate does help it when it is being worn it still rotates when docked..
Hello, if we have distributed an Enterprise iOS app with an IPA file and we need to upgrade it to a new version, would I just upload this over the existing file in the App Policy? I'm pretty sure this is the case but I'm working with a third party app so have limited opportunity to test.
Hello there, I'm trying to set the system language of a device with javascript. As you can see in the js documentation, there is already an example script for it. I tried the example but I'm getting following error message: Custom log (Set locale failed with status code NOT_SUPPORTED) I used following example script in the js documentation: https://www.soti.net/mc/help/javascriptapi/en/mobicontrol.intl.Locale.html var locale = new mobicontrol.intl.Locale("en", "CA"); try { mobicontrol.intl.setLocale(locale); mobicontrol.log.info('Locale set.'); } catch (err) { mobicontrol.log.error('Set locale failed with status code ' + err.statusCode); } MobiControl version: 15.5.1.1010 Agent Version: 15.4.2.1025
Hello I would like to update the Google App such as Chrome. How do I do this? I have already added Chrome as a profile, but nothing happens.
Hi, We are currently running SOTI MobiControl 13.4.0.5290. The server is originally Windows Server 2008, upgraded to 2019. The server is in a network zone which is soon to be shut off. Instead of moving and keep going with this old (physical) server, we have set up a new server for MobiControl and a new sql server. 15.6.3.1018 installed on the new environment, but not registered yet. The plan is to safely "send" the devices from the old environment to the new one, by installing the new agent. To access the new Web Console and create this agent, we would first need to go through product activation. What happens to the activation/license of the old environment when we do so? Would we lose contact with the devices straight away? Meaning this approach won't work? Side-note: The new server does not have internet, but the old one does. Any thoughts? I see the recommended approach is to migrate, but we would very much like to only have a few devices moved from the old to the new, as to test the functionality before we publish to the rest..
Hi I installed a MacOS application to 6 Macs using an App Policy - Enterprise (pkg import), mandatory installation. Today I wanted to install an update, so I deleted the app from the App policy and added a new app, uploading the new pkg and assigning to the group of Macs. Although MobiControl says that the policy was assigned, none of the Macs have the new version installed. The local MobiControl agent control panel says that the app is installing on each Mac - but it's 4 hours later and none have installed. How long should I expect this process to take? I can't find any useful log files. Thanks James
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