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Hey there, we must change the wlan certificate on the devices. At the moment the RADIUS ISE use his old certificate, but next week we will switch to the new certificate. I have created a new Profile with the certificate und the wlan settings and deployed this on the devices (Adnroid ET51 and MC33). The devices get the new certificate but on the wlansettings he says "ignored". The wlansettings use the same SSID and informations, only the certificate is new. Get MobiCOntrol a Problem with this or when we switch the certificate on the ISE, mobicontrol switch the wlansettings automatic on the device? Hase someone experience with this case?
Hi all, I am currently working on setting up a geofence for our Honeywell CK65 devices. The problem is when I click onto a device and click the "Location" tab I am presented with a persistant loading screen. I have attempted to use diffrent browsers, disabled firewall, checked to see if the location settings were enabled on the device ect. None of these have worked. Any help would be much appreciated.
HiI've noticed that some devices that I've enrolled recently do not show the MAC address of the device in the Mobicontrol device details. I use this information to be displayed on the Lockdown screen for support reasons since the MAC address is used in the firewall.MAC randomization is off. Both are running the same Agent version (15.3.3.1069) and are the same OEM version (11-20-18.00-RG-U00-STD-HEL-04) Mobicontrol version: 15.6
Hello, I made an enterprise enrollment in 30 Honeywell EDA51 Android 8 (using QRCode) but in some devices(almost half) I only have Remote View instead of Remote Control. All my devices have the same agent: 15.3.3.1069 I noticied that the Supported APIs is different in these devices. This is from a device that I can remote control: This is from a device that I can't remote control(only remote view): Any ideia how to fix this?
Hi everyone, I need to push a file to android/data/... But i don't see the files here, Can anyone help me please?
Hi everyone, in this case "it.ibc.mobilestore.base.pam-1.11.10.3.apk" will be the first installation? Thanks,
Hello, We have a question about some warnings in the logs of some devices, because we saw from our monitoring that these alarms are connected with some tries from the devices to connect to our AD server using kerberos authentication. The picture below shows the warning, but we receive alarms from devices as well, when the logs below are as follows - Device connected, and device disconnected. Can you help us with this issue?
Hi all, So I am currently working on updating our Honeywell CK65's OS versions with zero touch for end users. My issue is that when the device updates you are required to put an Android Pin when the device turns back on. Is there a script to bypass the need of putting the pin in? Thank you
Hi Guys, we got Tab Active 3 with a PIN and a SIM card installed. Users report that the agent goes offline after a phone call. Is this a normal behaviour? The agent version is 15.3.3.1069.As I use a galaxy s21 as my privat smartphone I know that I don't have a connection while I am calling. Is there something I can configure on the devices? It doesn't matter if the Tab Active 3 has a PIN or not.
HI, how does the Data Collection App In Foreground data type work?Is it possible to have an error report of the app that I have in the foreground on the terminal? Thanks,
Good afternoon, as stated in the object, I have a PC with Windows 10 on which the remote desktop doesn't work most of the times. I always need to reboot it and only then the remote desktop works, but after a while (like the day after) it doesn't work anymore and needs another reboot. I have several PCs of the same model and same OS installed on that plant, but this one is the only one with this issue. What can I try to fix this? Below some information: MobiControl instance version: 15.6.1.1048 Agent version: 15.6.1.143 Find below the screenshots about the PCs OS version and software: The PC is enrolled with SOTI self-signed certificate: And we do not use te Windows Notification Services (WNS). I know this adds a slower application of configurations and applications, but this is not an issue. Plus, as I said above, this is the only PC with this issue (all the others, which work fine, are enrolled in the same way). The PC is connected to the network with a static IP configuration through Wi-Fi connection. It never disconnects from the console (the icon is always green and I don't see any disconnection from the logs), but the remote control is very problematic as stated above. Thank you, best regards.
Hello, One of our customers is looking for a way to schedule the use of a specific file per month. For example, they'd like to use this file on location A only in May and September but not in the other months. For location B, they'd like to use this file only in June and October. And so forth for five locations. With Profile Scheduled Actions, we're able to assign a profile (with the file in a package) on the 1st of May and have it disabled again at the 1st of June. Is there a way to make it recurring? We're using MobiControl version 15.4.1.4828. I suppose we can get this working with a setup like: Profile 01, assign date May 1st, install file on devices location A, disable date June 1stProfiel 02, assign date June 1st, remove file on devices location A, disable date September 1stProfile 03, assign date September 1st, install file on devices location A, disable October 1stProfile 04, assign date October 1st, remove file on devices location A, disable date May 1st And so on for the other locations. Which will result in 20 profiles which we'll have to renew every year? I'm hoping there's an easier way to do this. Any ideas? Thank you in advance.
Good afternoon everyone. Could someone help me or advise me on this issue: Is it possible to block websites by categories in advanced settings of Chrome? Or just apply Block access to a list of URLs and Allow access to a list of URLs If anyone has managed to apply these configurations I would appreciate the feedback. Greetings.
Hi guys we are having issues with galaxy tab active 3 where users are turning the screen off while the tablet is supposed to be in use. There are cases where it is getting turned off for nefarious reasons and I was wondering if there was a way to prevent this. The devices are running android 13 and we are using Mobicontrol Version: 15.1.1.1184
We have some Android 11 Zebra MC9300s that have old wldep files with the hardware rendering option disabled. I found the article below that shows you can run Velocity File Assistant with StartActivity Intent to delete the old files but I'm unsure of the syntax for the script. Anyone know what script I can send to start com.wavelink.velocityfileassistant with intent? https://help.ivanti.com/wl/help/en_US/Velocity/2.1/admin/file-assistant.htm#:~:text=When%20Velocity%20File%20Assistant%20is%20launched%20by%20the,before%20it%20begins%20to%20copy%20the%20new%20files. To use Velocity File Assistant to replace files: 1.Download the Velocity File Assistant app from the Wavelink downloads page and install it on a Android device that has Velocity 2.1.21 or newer installed. 2.Copy the configuration files to /sdcard/com.wavelink.velocity on the device. 3.Use an MDM client to send a startActivity intent to launch the Velocity File Assistant. Velocity File Assistant deletes the files from the /sdcard/Android/data/com.wavelink.velocity/files directory and then copies the files from /sdcard/com.wavelink.velocity . If you use startActivityForResult(), the activity returns RESULT_OK when no problems are encountered, and returns RESULT_CANCELED when problems are encountered. Velocity File Assistant closes when it is done.
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