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Hello everyone We currently got around 300 Memor 10 registred to Mobicontrol and want to make them use Soti Surf as default browser. Seems that even with the script set_default_browser net.soti.surf / net.soti.surf.ui.activities.SplashActivity Users still get a prompt asking if they want to open link in Google chrome or SotiSurf ? Any idea on how to get rid of that? Thanks to all
Hi, we want to create an automatism, who switch the adminmode from on to off. Like: _adminmode on / _adminmode off We want to send an intent to the mobicontrol app, with data contains the commands. My idea is like: intent:#Intent;action=net.soti.mobicontrol.xxxxx extraKeyValuePair="commandtoexecute" Or in this case, is there a way to switch the adminmode from an other app on the device? Thanks a lot for help
Hello dears, So I am using Soti MobiControl on our company honeywell devices with lockdown profile installed , recently I have added WIFI and Bluetooth. Through launch:// , I want to add android VPN setting ( setting> More>VPN) i tried the same method i used on wifi and bluetooth but it doesnot work i get this message (activity not found). appreciate any help.
Hello,We are updating our fleet of Zebra TC52 from Android 8.1 to Android 11. FYI, our MobiControl Deployment Server (version 14.1) has no internet connection (on-premise solution). It runs on Windows Server 2016. We had previously SHA1 certificate on this server because there was also several Windows CE devices. This is not anymore the case, we have only Android devices connected to this DS. Problems happens when i try to generate SHA256 certificate to the Deployment Server (and all others) from the new SHA256 root certificate generated 2 years ago. Same case with freshly generated root certificate. This fails (Message of type NullReferenceException). Procedure : in MCAdmin Utility, i clicked on the SHA256 root certificate, clicked on Deployment Server in the Certificate Bindings list, and then "Change" button, then i clicked on "Generate" on the Select Certificate window, and then selected the SHA256 Root CA and "Generate Certificate" and it fails (Message of type NullReferenceException). I already logged a case, the perso from Soti did take remote to see what happened, and nothing more... It doesn't helped me. Have you got an idea ? Another problem : We also have another small issue: the MobiControl lockscreen keeps coming back when using an application, which is annoying for users entering production statements. Thanks
This is more a request for an addition to the Settings Manager. Is it possible to add the ability to change the system font size in Settings Manager? It would be good if the end user could do this when the device is locked down in kiosk mode. Thanks.
Hi As we know, in MobiControl, there's an option to assign both a user from Identity or an LDAP (AzureAD, Okta, etc). For our purposes, we use Okta. We have managed to create an application in Okta to create the SAML for authentication/authorization. This part is fine because we can pull some users from Okta. And that is precisely the problem. We cannot find all of the Okta users when trying to assign a user to a device from the MobiControl Dashboard. Is there any troubleshooting I can do there? In my opinion, the integration is done correctly, otherwise I wouldn't be able to find anyone. Thanks a lot
Recently had a batch of Honeywell CK65's come in that were Android 10, up to this point we were using CK65's that were Android 9. It seems as though Honeywell has updated several internal components in the CK65's due to supply chain issues that don't allow you to downgrade to 9. So I'm looking to update all of our existing CK65's to 10. I did a file sync of 90.00.12 and the update went off without an issue.I came from 88.00.17 on my test unit. After the reboot, I noticed two issues.The first is that when I look at Applications under the device, they show as all of them being Uninstalled. With the one exception of the Honeywell UEMConnect software that's a mandatory installed application. The second is with the Native Lockdown mode. None of the applications will fire off.Until, I go into Administrative mode. If I just toggle between Administrative and then User. The applications will work. As soon as I reboot the device, the applications won't function until I bounce between Administrative mode and User mode. The two applications inparticular I've tested with are BasicTE and SmartTE(Staylinked). Android Agent version: 15.1.2.1075Honeywell Plugin version: 1.19.2.118
I am testing the firewall configuration in the Android Classic Profile, and I am having a problem with the cellular data restriction not applying correctly. I am testing by restricting all network traffic on both WIFI and Cellular for the google Chrome application. I have outlined the process I used below along with screenshots for reference 1. screenshot below displays the rule configuration in MobiControl2. screenshot below shows that the profile was successfully installed to the device 3. screenshot below shows in the Deployment server logs that the Knox Firewall rule is being pushed to the device 4. writeprivatestring_FirewallCommand.png shows the specific MobiControl script commands that are being pushed to the device 5. screenshot below shows the commandin logcat on the android phone the IPTables command being run on the device. 6. logcat_enableFirewallFailed.png - shows the line in logcat on Android where it says "Enable Firewall failed" I have verified that the rules I am using successfully restrict traffic on a WIFI network, but for some reason, they do not work over a cell connection (I am using Verizon Wireless) I have tested on a Samsung J3 and a Samsung S21 using the Samsung ELM agent along with varying OS versions and Samsung Knox versions and I get the same result. Can someone help with figuring out why the firewall rule will not apply over a cellular connection?
Hello, I can't find an agent that works on the UNITECH EA600 with the MOBICONTROL V15.4.2.1020 console.I downloaded on the following page "https://docs.soti.net/mobicontrolagentdownloads/" the device agent V13.5.1 for the EA600 but it does not work.Do you have a version of the device agent that allows to register the devices in the SOTI MOBICONTROL console? UNITECH EA600 VERSION Error message when trying to install the UNITECH EA600 agent version 13.3.2 Error message when trying to install the UNITECH EA600 agent version 13.5.1Android Generic agent installs well but impossible to enroll the device with V12.4.0, V13.0.0 and V13.3.0 Is there a MOBICONTROL agent that works with the UNITECH EA600? Sincerely
Hi everyone, Is there any way to enable GNSS from Samsung device (maybe from feature control or through Script) ? My device is SM-A105G (Android 10) and using AE Work Managed enrollment. SOTI version 15.2.3.1033 I tried Location Accuracy - High Accuracy but turnout it doesn't activate GNSS. Thanks & regards, Randy Saputra
So i have 3 offline servers and i wanted to delete them so as per of Soti they said you have to stop the Managment Service in the server so you can delete them, but if i stop the service i cant access the web counsel to login, so how can i delete it or is there any local link and where can i find it ? Soti Ver. 14.2
Hello, I have problem with getting remote control on MC930B Android 8.1, agent verion 15.1.0.1045, MobiControl version 15.3.0.6711. Device don't have connection to internet so we instaled MC with GoogleMobiControl1510_1045.apk file, I installed plugin Zebra_Hawkeye_RC_AE_1.6.0.102 using profile in mobicontrol. After all I got only Remote View option and no Remote Control option. Tried different plugins, with no result.
Hi, I'm having some issues with Samsung Galaxy Tab A7 running Android 11 and MobiControl. I installed the MobiControl app and enrolled the device. Then the app ask me to enable work profile and uninstall MobiControl app. I would rather use the MobiControl app and avoid work profiles. What am I doing wrong here? Are there any up to date documentation on setting up MobiControl on Samsung tablets? If I ignore MobiControl when it ask to enable work profile, I can see the device as online in the MobiControl web console, and I can remote view, but not control. I can not deploy any packages or profiles.
Can not view my devices.
We are trying to build Web Apps that we can deploy through MobiControl but setup in Managed Google Play but the section that is used for the Web Apps is missing. On the support article provided by Google, they mention getting in contact with your EMM provider but word is one of our guys just setup the account so I am not sure where to go from here to get this enabled.
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