Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 2 answers

    Samsung Android 14 Import Contacts no longer replaces contacts

    Hi, We have a problem, import_contacts_vcf %sdcard%\contacts.vcf 1 no longer replaces my contacts but only adds them to the existing contacts.  Did something change in the latest MobiControl Agent version? We are running on Samsung A53 5G with Android 14 on latest version. MobiControl Agent 2024.0.5.1062

    SOTI MobiControl
    a year ago
  • 0 votes 4 answers

    Contacts removed after agent update?

    I have reports from some users, that the locally stored contacts have suddenly disappeared, and the only thing I can relate it to is the agent update to 15.4.4, which happened on August 2nd. Has anyone else experienced something similar? And is it possible, that the agent update could cause contacts to be deleted from a device?

    Android
    2 years ago
  • 0 votes 4 answers

    Any way to disable prompt from Contacts_Import? Solved

    Hi, I have implemented the method to import contacts onto our Android Zebra TC-56's outlined hereand it does work. I am wondering if there is a way to get around the prompt of "Do you want to import these contacts? Yes/Cancel". As I guarantee at least some users would hit cancel. I've tried sending intent commands, as well as scripts such as this: import_contacts_vcf and it does not seem to work. Is there a way to run the import command against Contacts.vcf without having to manually accept the prompt? Thanks!

    Android
    2 years ago
  • 0 votes 4 answers

    Contacts on iOS work\personal

    Hello MobiControl: 15.5.1 iOS: 15.5 2. attempt at creating a post since it is not possible to edit after posting. iOS device has been enrolled as unsupervised, device enrolment with user authentication. App policy installs Outlook and other necessary apps, Conditional Access authorizes access. Customer has trouble synchronising contacts between Outlook on Windows, Outlook on their iPhone and their personal contacts in the Contacts-app. When they go to the Contacts-app on the phone, they only see contacts created on their phone, not contacts from Office 365 or contacts they have created in Outlook on their computer. They want everything to synchronise between each other, like it did before they enrolled their iPhone. I contacted SOTI Support, they had no idea how to fix this. Which is strange since it should be a pretty widespread problem. I have tried with Outlook Managed App Config. I manage to get everything working, except the keys in bold. I have tried different formats like true/ and true, but no success. Like always, little or no documentation is available from SOTI. I have also thought about Exchange Active Sync. Maybe this could synchronise contacts only, while Outlook takes care of emails and calendars. <dict><key>com.microsoft.outlook.EmailProfile.EmailAccountName</key><string>Office 365</string><key>com.microsoft.outlook.EmailProfile.EmailAddress</key><string>%ENROLLEDUSER_EMAIL%</string><key>com.microsoft.outlook.EmailProfile.EmailUPN</key><string>%ENROLLEDUSER_USERNAME%</string><key>com.microsoft.outlook.EmailProfile.ServerAuthentication</key><string>Username and Password</string><key>com.microsoft.outlook.EmailProfile.AccountDomain</key><string>%DOMAIN%</string><key>com.microsoft.outlook.EmailProfile.ServerHostName</key><string>outlook.office365.com</string><key>com.microsoft.outlook.EmailProfile.AccountType</key><string>ModernAuth</string><key>IntuneMAMAllowedAccountsOnly</key><string>Disabled</string><key>IntuneMAMUPN</key><string>%ENROLLEDUSER_USERNAME%</string><key>com.microsoft.outlook.Contacts.LocalSyncEnabled</key><true/><key>com.microsoft.outlook.Contacts.LocalSyncEnabled.UserChangeAllowed</key><true/></dict>

    iOS
    3 years ago
  • 1 votes 5 answers

    import_contacts_vcf CAN update contacts

    I've read a few posts about this new command available from agent version 14.5 and they suggest that you cannot update contacts.According to posts here the below is what you can do with it. Format of the Script is:import_contacts_vcf <filePath> 1/00 = Add contacts to existing contacts1 = Replace existing contacts with the new contacts of the vcf file After some testing I've verified you CAN update contacts (using option 0) as long as your VCF entries have a unique identifier (UID), see example below. If you change any values other than the UID on a newer file it will update the contact with the corresponding UID. BEGIN:VCARDVERSION:3.0N:_Name;;;FN:_FullName MultiORG:Company;DepartmentTEL;WORK:+449999999999UID:9420ba46-7e64-4d72-b6ea-25e102697764ADR;TYPE=work:;;;City;;;END:VCARD Hope this is helpful.

    Android
    4 years ago
  • 1 votes 4 answers

    Suggestion on command import_contacts_vcf Solved

    Hi, we test new script "import_contacts_vcf" is good idea but we have some suggestions: before we use cgy.rgy.xpi with Contacts.vcf located in downloads folder and works very well, but in my org we have 2 types of separated contacts. This contacts stored on "Phone contact folder". On the one hand we have GAL contacts, we take this from MS Graph APIs and make a .vcf with all data, this file is sync to Downloads folder on every device (file sync rule) On the other hand we have individual driver contact (one .vcf by driver restored from old device). The problem is: In the future when we need to update GAL list on every device, need to delete manually all contacts and import this 2 .vcf with cgy.rgy.xpi or import_contacts_vcf. (GAL vcf and driver vcf) and if driver creates new contacts this dissapear. With import_contacts_vcf $varFolder 0 import all contacts from vcf but if you have contacts then duplicate. With import_contacts_vcf $varFolder 1 this delete all contacts (driver contacts imported with cgy.rgy.xpi too) and then create all contacts from .vcf This contacts stored on "Device contact folder" Is possible to have an export_contacts_vcf from "Phone contact folder" before execute import_contacts_vcf $varFolder 1? to delete all and import GAL updated and import driver contacts My temporally solution is: import_contacts_vcf %sdcard%/Download/EncodedContacts.vcf 1 > this delete all and create update GAL import_contacts_vcf %sdcard%/Download/Contacts.vcf 0 > this only add driver contacts   with this if any driver creates new contacts post migration to new devices they don't have this contact because 1st command delete all

    MobiControl - Android Script Engine
    4 years ago
  • 0 votes 2 answers

    Iphone to Android

    Hello, im hoping i can get some help. My mobile fleet users of 50 iphones (not on MDM) are about to be rolled out with Samsung phones on SOTI. I wanted to know is there an easy way to get their contacts from the iphone across to the new samsung device? either via an app, or another way? These users have several hundred customer contacts on the iphones and dont want to have to manually add them to the samsung device. Thanks in advance for any suggestions.

    Android
    4 years ago
  • 0 votes 5 answers

    Import Contacs

    Hello, I need to import contacts. I realized that I need Contacts_Import.apk. Where can I get this app? Is there another solution available? Kind regards Juergen

    Android
    5 years ago
  • 0 votes 2 answers

    Is the process describe in the thread : "Automatically import contacts from a VCF file" is still available ?

    Dear SOTI Community, Is the process describe here it's still available : https://discussions.soti.net/thread/automatically-import-contacts-from-a-vcf-file/ If yes, I would like to get the contact_import.apk that is mentioned. Wher can I get it. If there is another type of process to import contact, I'll be pleased to hear about this as well. Current SOTI version used : 13.4.0.5290 OS : Android 7 Cheers, Victor

    Android
    6 years ago
  • 1 votes 20 answers

    contacts distribution Locked

    Hi, What would be a good option to distribute contacts? At the moment we are using google-accounts. But there can only be 10 devices registrated at the time. Our device-pool is growing rapidly. Changing 10 google-contacts is now a bit laboured. They are all in Lockdown-Mode, therefore the modification should happen without influence of the end-user. Kind regards Johann

    SOTI MobiControl
    6 years ago
  • 0 votes 4 answers

    Access contacts from WhatsApp

    Using Android Enterprise, we can't see the contacts in the WhatsApp. When you open the app, it asks for the perssions, but you can see the contacts enabled and can't change the option cause is disabled by the MDM. So you can recieve messages but you can't open a new chat with any of your contacts.

    Android
    6 years ago
  • 0 votes 5 answers

    Adding Phone number as ICE

    Hi Is there a way we can add a phone number into Contacts of an Android Device and make it an emergency contact? Scenario I'm trying to cover off is where a user cannot remember their PIN on their device and they need to ring the Service Desk for a password reset. Or is it just going to be a case of issuing instructions to the users on how to do it themselves?

    Android
    7 years ago
  • 0 votes 10 answers

    Automatically import contacts from a VCF file Solved Locked

    Hi all, Zebra TC75 android I'm trying to import contacts into the devices automatically. I can copy a vcf file to sd as package, if I open the file manually in the file explorer it'll ask if I want to import the contacts. But if I open the file through a script it tries to load them through PDF viewer. If I open the "Contacts" app and click import/export -> import from SD card. everything works as expected. What I want is to have a pre/post install script which will update the contacts on the device automatically. But currently the closet to getting what I want is to open contacts, and send a message to the user to import the contacts file. <code>start activity com.android.contacts/com.android.contacts.activites.PeopleActivity showmessagebox "Please use the menu in the top right hand corner, press import/export, and click \"Import from Storage\""</code> This there an intent I can send which will open the import command with no user intervention? I've looked through the source code and can see the action "com/android.contacts.vcard.ImportRequest" but nothing happens when I try sending it as an intent, am I missing an instruction, as you can import from sdcard or simcard? <code>sendintent -a "intent://com.andriod.contacts#Intent;action=com.android.contacts.vard.ImportRequest;end"</code> Thanks for any ideas Gary

    Android
    7 years ago

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