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We use an internal learning platform based on an LMS. When using it via a browser (even on a regular work phone), the videos work perfectly. When trying to watch the videos on a SOTI phone (with kiosk mode), the following error message appears: We've already checked all possible settings but haven't found anything. Does anyone have any ideas?
Hello, we are operating a fleet of Zebra TC56 devices with our Soti MobiControl WebConsole. One of our service technicians got a little bit overly initiative and upgraded the agents on some of the devices to a 2024.1 version. The rest of the devices run on the 15.1 version with no problems. While most of the devices with the upgraded agent are fine, some are experiencing compatibility issues, such as black screen in kiosk mode. Is it possible to downgrade the agent version on the devices remotely from the webconsole? Thank You.
Currently, we have two messaging applications that will only alert if a message is sent when either in admin mode, application is open, or if we allow the status bar expansion. We don't want to allow the status bar expansion since users could inadvertantly disable wifi or change settings. Is there a way to enable the sound notifications while still locking down the status bar? We are using Zebra TC52 devices with Andriod 8.1. Any help would be appreciated. Thanks
Hi everyoneWe're unable to enroll s25 devices with android 15 ((Android Enterprise enrollment) on our MobiControl server (v15.1.5.1005). Can you help us? Do we need to try with some other .apk version through Stage Programmer? Thanks. Regards
Hello !I have Zebra CC6000 devices running Android 10, enrolled in SOTI for a long time without any issues. I need to upgrade them to Android 14, so I created a profile in SOTI with the Android 14 upgrade file, and the upgrade was successful. However, regarding Android Enterprise, the Android Identity status remains Account Activation Pending in MobiControl, and on the device, there is a message: Google Play Account: Account creation failed, trying again automatically... I tried to perform an Account Reset via MobiControl without success. I have hundreds of devices to upgrade, and this problem is causing me a lot of trouble. Does anyone have an idea on how to resolve this issue after upgrading to Android 14?thanks
Hello folks, The maintenance on our Mobi Control has expired. Since then, it is no longer possible to delete devices. This function is very important when changing systems in order to maintain an overview.Does anyone have any idea why this function is deactivated?
Hello, Users are not able to turn off notification on applications such as Teams, Outlook. It is possible to toggle notification button to off, but it doesn't stay off. This is occurring on following devices. - Samsung S24 Android 14 and Motorola moto g23 Android 14. How can I authorize user to turn off notification on these devices?Thanks in advance
Hey Everyone, at the moment I am testing with an Zebra Android 14 device to find a solution for my "admin logout" button. It is displayed in my lockdown to leave it with the admin password. Since I updated the device to Android 14 the intent which is behind this button isn't working anymore. I use this intent: #Intent;action=net.soti.mobicontrol.admin.PASSWORD_DIALOG;i.dialog_type=1;endDoes anyone know which one I have to use with Android 14 or have another workaround? At the moment I put a .cmd file on the device which gets executed when I press to button. In it is the script: "_adminmode on". Unfortunately I don't have to enter the admin passoword anymore which doesn't fit the use case. Thank you for your help!
Is there a way to set a samsung tablet keyboard to azerty and qwerty ?Also can we disable autocorrect by script ?
Hello everyone, Hope you're having a good day. I'm trying to combine most of our tenant's lockdown templates into a single dynamic one we can use for both horizontal and vertical Android terminals. Of course, I started testing the SOTI dynamic template. However, I ran into some issues. Nearly all our tenants want as much space for apps as possible, so just a background and some device information at the bottom of the screen. I'm not good at all with HTML and the whole template doesn't fit into ChatGPT, so I messed around, but never ended up at the result I want. Currently, I've deleted the header and footer blocks at the top of the template, and adjusted height and padding values until I ended up at something slightly acceptable. Not even close to production-ready though. Especially because its still broken in landscape orientation(see below). I would really appreciate some insight into if this is the right way to accomplish my goal, or if there's a better way to get a clean dynamic template. Thanks in advance, KarelCaptureTech B.V.
I have issue date time of device not currently, and I have opened ticket to soti support team already , so i want work around and found that "SOTI Setting Manager" can setting datetime of device" but when i installed app and config xml file , datetime menu not show, How to set I want to use "SOTI Setting Manager" APP for set Datetime of Device (I use Lockdownmode, user can not open setting device menu directly) SOTI Server 15.3 SOTI Agent 2024.0.5.1062 Device samsung SM-T636B OS 13
Hi, Did anyone manage to create a lockdown for Getac tablets to include the widget from Getac Settings to change the mode of the touch panel?
Hi, I wonder if anyone have any experience with Power Apps in MobiControl? I have created a lockdown screen, and have no problems adding the main Power Apps to it. But I want it to be easy for the users to open a couple of specific apps from the lockdown screen. Like when I do not use lockdown I can add the shortcuts to specific apps on the homescreen like this:
Hi everyone, We are using SOTI MobiControl with Zebra devices for quite a while, now we are testing some Honeywell devices. After registration and pushing some apps and configs to the devices we end up with the following screen: Here are my 2 questions: How to disable the notification of the MobiControl Agent that is is running? On Zebra devices this is not showing by default. Is there a way to create a configuration with Honeywell Enterprise Provisioner or is there a way to do it out of the box with MobiControl? How to disable the silent notifications from the Android System (after pushing a certificate to the device)? On Zebra devices there is a way to do it with StageNow (https://techdocs.zebra.com/stagenow/5-13/csp/ui/#network-monitored-message-enabledisable). I dont want to disable notifications at all (for all or specific apps), just these two notifications. There is no information for the enduser, they will ask what that means and this is not helpful. Hopefully someone can point me into the right direction. Thanks in advance. Best regards Börge
I am looking to Deploy eSim to a number of Zebra Android devices but cannot find any information about this in Soti, Is this even possible of is that an IOS only thing>
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