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I need to reset datawedge version 6.4.18 on android kitkat to factory default but it doesn't have that option maybe a better question is I have a web page that we need to scan in username and password to access. on my zebra 9300 with android 10 and datawedge only thing I needed to add was profile0\basic data formatting, check send enter key so that it would scan our barcode and then sign in however on my mc9200 with kitkat and datawedge i've tried everything and can't get it to scan in username, tab down and scan in password, should be very simple but now that I've changed a lot of settings probably best to get back to default and relook at everything
I'd like to be able to add a Chrome browser bookmark to the home screen of our Zebra devices. Soti Surf isn't an option as Chrome is required for the bookmarked website. We have it set as a bookmark but the users would like it added to their home screen. I have reviewed a few other articles about this issue but haven't found a solution other than switching to Soti Surf which isn't an option. https://discussions.soti.net/thread/chrome-url-shortcut-on-home-screen/ https://discussions.soti.net/thread/website-urls-on-home-screen/
Hi All, Is there a way using script to remove wallpaper file ? Ideally we don't want to unlock devices and manually revert back to default wallpaper. The devices are TC75's on LL and enrolled with Android Plus . We are running 15.1 version of Mobicontrol. I have tried the below scripts however it almost seems as a system protected file "permission denied" del "/data/data/com.android.settings/files/wallpaper" del "/data/system/users/0/*.*" Kind Regards Walid
Hi everyone, we have a problem with the lockdown mode: Outgoing calls are enabled in the features, and I add an icon by 'Launch://com.samsung.android.dialer' like with other apps... The app opens, and I can dial the phone number, but when calling it does nothing... Device: SAMSUNG XCover 4s (Android 10) with Android Enterprise - managed device modeMobiControl v15.1.3.1021 In Android Plus mode (with Android 9 version and the same device) it works OK. Thanks!
When sending files from the device via Bluetooth SOTI blocks the select device screen, is there a way this feature can be enabled? Thank you
Hello, Im getting an error message "Access denied" when im trying to push the deviceconfig xml file under "/storage/IPSM/honeywell/persist" . How to grant access to this folder please . Best regards.
I'm trying to install the Microsoft Edge app on my devices with some settings in the managed app config part. But no matter how I format the below in the different fields it does not work. The default search engine is still Bing and the bookmarks are not there. What could be wrong?? Default search provider name: Google Default search provider keyword: google.com Default search provider search URL: {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}ie={inputEncoding} Default search provider suggest URL: {google:baseURL}complete/search?output=chrome&q={searchTerms} Managed Bookmarks: [ { "toplevel_name": "Company Name" }, { "url": "SiteURL", "name": "URLName" }, { "url": "bing.com", "name": "Bing" }, { "name": "Microsoft Edge links", "children": [ { "url": "www.microsoftedgeinsider.com", "name": "Microsoft Edge Insiders" }, { "url": "www.microsoft.com/windows/microsoft-edge", "name": "Microsoft Edge" } ] } ]
There is an application which developer does not provide updated apk to us and even not publish it on Google Player. This app updates itself by download a new apk where the end user click on notify to install. Up to Android 8 it has worked fine, because we could set allowance to install from unknown source to all apk. The current Android request permission individually and all the time it is reinstalled, it looses its "unknown sources" permission. The devices are Android A10S running enterprise agent 14.4.4.1051 on a lock/kiosk screen. I have tried to work around by grant permission using afw commands as: enable_system_app app name afw_set_permission_grant_state app_name android.permission.REQUEST_INSTALL_PACKAGES allowafw_set_permission_grant_state app_name android.permission.INSTALL_PACKAGES allow afw_set_permission_grant_state app_name android.permission.RESTART_PACKAGES allow Unfortunately, this scripts does grant the required permission. As the app open shortly the screen for granting permission and kiosk locks it back, I have tried to include the setting screen in the kiosk. I run identify command to grab the intent, but it looks as missing the fragment to properly open it. com.android.settings/.SubSettings I have seen some posts that uses such kind of solution I have tried, but added by the fragment as com.android.settings/.Settings$OverlaySettingsActivity Is there a list of fragments as including OverlaySettingsActivity which we may look to each one is the fragmented responsible for Unknown Sources ?
Dear Community! Please help me. I'd like to enroll a Zebra MC3300, but "Enrollment failed". Parameters: Android 8.1 - Build number: 02-32-04-.00-OG-U001-STD SOTI Android Enterprise Agent: GoogleMobiControl1444_1051 VERY IMPORTANT: the Remote Control feature is necessary!!! I have no idea how can I manage the correct enrollment, earlier I had some success enrollment with this MC3300 device but only with Work Profile, only Remote View feature. Thanks in advance. Regards: SN
Hello, has anyone problems with FileSync Rules after Upgrading to MC 15.3 ? I have already in two installations the issue that the AE Agent goes immediately offline if there is a filesync rule targeting the device. The FileSync Rule was already existing and working in MC 15.2.4 (transfering OSUpdates to Zebra Android Devices) Agent Versions tested: 14.4.3 and 14.4.4Devices: Zebra WT6000 (Android 7.1) and Zebra MC33 (Android 8.1) Devices connects with Server and immediatly closes the connection, and this is all couple of seconds. As soon as the FileSync Rule is disabled, the device agent connects and stays connected. greetingsMartin
Hello, Our set up - Mobicontrol Enterprise, Agent Version: 14.4.4.1051, on Android OS for Galaxy A10e, A11, and A21. Issue: Display Timesout randomly. At the time of the screen display going unresponsive and goes black, mobicontrol's logs report device disconnected and then return connection once unlocked. Please note the phone locks when the screen times out during use of SOTI Surf, Email (Outlook), or any application. I've worked with the SOTI support team on this error since May. I have not found a resolution to this issue and it has affected every phone in production.Some fixes attempted: Go to group details - connection settings - set to max retry connection to 3600 s. Go to Authentication profile - select authetication policy - select user password policy - select maximum screen timeout to 99 Minutes Adjust mobicontrol settings manager to never. We've tried implementing all of these fixes in our current server and non of them have been reported as a working solution since the timeout error continues to occur. Please help as soon as possible. This is negatively affecting our employees. Thank you, Zahra
There are several events on DS that reports the device to switch into user mode, without a previous switch to admin mode. Most of them looks as being reported early in the morning (probably on devices turning on) Is there a way to end user switch to admin mode and prevent to dispatch events or erase them before being sent to DS ?
Hi all, I've read information from a previous post about AE Work Profiles, but I'm not sure if it applies to our context so I would need your feedback. https://discussions.soti.net/thread/android-enterprise-device-1/ We have a group of users that have Samsung S9 devices. These are corporate owned devices but can be used also as personal. We created a rule where those units will be ''Enroll fully managed with a work profile''. In this case, there's a Personal and Work container. When we wipe (with bypass factory reset protection) the device then re-enroll it, it ask us to enter the personal account of the user. That's were we don't understand, as there's already a Managed Google Play account in this rule, which should be mandatory to enter again into those corporate owned mobiles. We use afw#mobicontrol in the initial steps and our platform version is 15.3
I am trying to configure a Lockdown profile on MobiControlCloud version 15.1.2.1035, for a Samsung A20e (Android 10) that includes Launch://com.samsung.android.dialer as a home screen item. However when the profile is applied and the phone dialler appears on the screen, as I attempt to call the dialled number, nothing happens. If I do not have the lockdown profile applied, I can make the phone call without issue. Am I missing something? This process worked on MobiControl 13.3.0.3851 and a Samsung A20e with Android 9 Cheers
Hi Community! Anyone can help me set up a file sync rule on the Xiaomi Redmi 9AT? I use several rules like this: But it won't work on this phone. I've tried every options in the setup screen (%sdcard%...etc) but neither of them works. If i open file manager on the phone and check the files path, I see /storage/emulated/0/DCIM/Camera but that path won't work either: Any help is appreciated.
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