Community - SOTI MobiControl

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Windows Discussions


  • 0 votes 1 answer

    Windows Modern: Select WiFi Network From Kiosk

    Is it possible to change the WiFi network a Windows Modern computer is connected to from within User mode of the kiosk?

    Windows
    3 years ago
  • 0 votes 3 answers

    Error DAC while installing MobiControl v15.6.0

    Hello ! I encountered an error while installing the MobiControl v15.6.0 software that I want to configure on a local network. Indeed, the error "Catastrophic upgrade failure; please restore to a previous version of MobiContro" appeared. Itwaswritten "DAC Message: Message SQL0: The DAC history table will not be updated." at the same time on the installer.  Does anyone know how to solve this problem?

    Windows
    3 years ago
  • 0 votes 5 answers

    Windows 10 Upgrade Agent

    Hello, how can i do a Windows 10 Agent Upgrade? In the dashboard , Mobicontrol say me that the agent is Outdated, if i click on Upgrade Agent, nothing appear and the agent it's still the same version How can I upgrade the Agent ?

    Windows
    3 years ago
  • 0 votes 6 answers

    Any updated documentation for getting WNS info? Solved

    I'm not sure, but I feel like I'm missing something here, and maybe it's just due to the inconsistency of documentation surrounding WNS (even Microsoft is still showing steps for the old Developer portal.) I made a developer account for our generic Live account (because MS would not let me use my org account,) and added the Live account to our org's AD, and granted the permissions described in the Partner Center, to allow access. I then worked with our internal developers to get a dummy MSIX to upload to the MS Store. I've gotten the MSIX through Submission, and have a PSID and PFN. I then logged into a global admin for the org's AD, and setup a secret for the dummy MSIX under App Registrations. I copy/pasted the PSID, PFN, and secret into the MobiControl Global Settings fields for WNS, but every time I click Save, I get an error "Failed to update the Windows Notification Service configuration because the service failed to obtain a token." Did I miss a step, or is there more to this that hasn't been documented yet? I'd just like to get WNS working so that we can fully utilize MobiControl on Windows 10+. Any help will be greatly appreciated!

    Windows
    4 years ago
  • 0 votes 4 answers

    PPKG installed during OOBE not recognized as enrolled after user setup on device

    I've run across this a few time now, I'll get a new PC for a user and boot it up to the OOBE, plug in a USB with our provisioning PPKG, then install the PPKG. Windows shows the provisioning package install successfully, and MobiControl shows it connecting successfully, too. However, once I hand the computer over to let the user run through the OOBE setup, MobiControl then shows the Compliance Status as Non-Compliant/Unenrolled. I've confirmed the provisioning package is installed on the computers, as it is Listed under Settings>Accounts>Access Work or School as installed. I tried from there to go into Info and manually Sync, but I didn't have the option. So far, I've only been able to fix this by removing the provisioning package and then reinstalling it from within the user's session. Is there a method I may be unaware of that I can use to get MobiControl to view the computer as enrolled again?

    Windows
    4 years ago
  • 0 votes 6 answers

    Enrollment Problem MC92 WinCE

    Hello guys, I have a little question. We are enrolling old MC92 with WinCE to a MobiControl 15.5 server on premise. Everything works fine but lately we got one device which doesn´t connect to the server. I got the following logs:  Can somebody explain to me what this line means:  2022-07-08 10:26:23,939 (0x00001f48) [ERROR] No Device found with device Id: 73E65B7606490108000A-08C074620600Thanks for your help!

    Windows
    4 years ago
  • 0 votes 4 answers

    Anyway to show non-LDAP users using modern Windows devices? Solved

    I'm looking for a way to view, whether it be through the device name or in the details pane/overview table, what user logs into a modern Windows device. Our users authenticate through Azure AD and we do not utilize an LDAP, so I can't assign users to these devices. We also don't use shared devices, each user is assigned a device for their sole use. Other users are still capable of logging into any of our Windows devices, but the only time that ever occurs is if I need to log in to run and admin task. I also looked into available variables for device name/hostname, but there didn't appear to be a variable available to get the user information I need. Does anyone have any suggestions for how I can best view which O365 user has logged into/is using a modern Windows device?

    Windows
    4 years ago
  • 0 votes 2 answers

    Windows Modern Configuration - Assigned Access > Configuration (Microsoft Edge)

    We are currently trying to setup an test whit Windows 10 (Tablet Mode) and Windows Modern in MobiControl but are having different issues, the goal is to have a more locked down user tablet whit Web applications. After enrollment we set an profile whit "Configurations" and a simple edit: We choose "Allowed Applications", in this case we are testing whit MS Edge on a Windows 10 Pro (21H1) device: Microsoft.MicrosoftEdge_8wekyb3d8bbwe!MicrosoftEdge As for "Start Menu" we just set an URL, when log in om the KIOSK user just created we get the shortcuts but Edge for example does not show any picture og icon. If we add "Calculator", this shows up whit icon and shortcut also works, pressing the Edge shortcut then nothing happens, seems that shortcut does not find Edge as anly application on the information in "Pre-defined Applications". Looking at the AUMID both in MobiControl and on the device is seems to correct, also tried install Edge again form MS Store but no luck. Anyone have an idea on why shortcut does not show up or this type of configuration? MobiControl Version - 15.4.1.4828

    Windows
    4 years ago
  • 0 votes 5 answers

    Best practice to deploy O365 apps?

    Our company is looking at using MobiControl without the use of Intune or Azure Endpoint Management. Unsurprisingly O365 apps are required for ~90% of our employees. Given the current suggested method to deploy O365 apps (setup.exe + configuration XML) and a lack of an MSI installer, I was wondering if anyone has found a good method to deploy their O365 apps through Mobicontrol? Since there’s no support for .exe installers, I’ve wrapped it as an MSI and uploaded the installer, but my gut tells me there’s probably a better way that I’ve not thought of/seen yet.

    Windows
    4 years ago
  • 0 votes 2 answers

    Entrust root cert validation on Windows Mobile 5.2

    We are still using some Intermec/Honeywell 3K3X devices running Windows Mobile 5.2 that we'll be retiring later this year. Before that, however, we have a need to deploy the Entrust Root Certification Authority (G2) root and intermediate certs. I know how to deploy these, but I want to validate that they are working. Entrust offers a validation site (https://validg2.entrust.net/), but the site won't work in the IE version on the device. Further, I have yet to find a browser that will both load the site and that uses the device's cert store and not a separate one for the browser. Does anyone know of:- a browser that works with WinMo 5.2 AND supports HTML5 AND uses the device's browser store- some other way to validate the certI happened across this article - https://support.nmi.com/hc/en-gb/articles/360021544791-How-to-Check-If-the-Correct-Certificates-Are-Installed-on-Linux - which made me realize I could use cURL to validate, but I have yet to be able to find a cURL implementation for Windows Mobile. Any help you can offer is appricated.

    Windows
    4 years ago
  • 0 votes 5 answers

    Browser for Windows Mobile / ce

    Hey everyone, I'm looking for a Browser for my windows mobile / ce devices.For our android devices we use soti surf, which is working really good, unfortunately the browser is unavailable for windows mobile /ce as far as i know.We used internet explorer in the past  just a for a few scanner. At some Point this year we will need to use a browser for all devices and won't have native application anymore. Customization features for internet explorer are very limited and not manageable remotely. I have a few requirements.- slight customization options (kiok mode), not necessary but would be really nice for users- js support, can be a very old verison- remotely manageable- no further costs for the browser itself( Devices will be replaced when damaged and not rebought) I know the devices are EOL but maybe someone had similar requirements and found a suitable browser.Thank you very much for reading.If you need any more information feel free to ask.Best RegardsFlorian

    Windows
    4 years ago
  • 0 votes 3 answers

    Cloud MobiControl SMTP with Office 365

    I've browsed and searched the community forum all day and still seem to be stuck.  What was the recommended configuration for cloud SOTI MobiControl to allow SMTP to work with Office 365?  I too am using smtp.office365.com port: 587 In SOTI Mobicontrol my options are:  * Use SSL; (Yes or No) * Authentication Type:  Anonymous  Basic  NTLM Digest Kerberos negotiate It seems like the best practice with Microsoft is using Authentication type STARTTLS, which isn't an option. Any input would be greatly appreciated. 

    Windows
    4 years ago
  • 0 votes 3 answers

    Notify when a SIM card is removed /inserted/changed

    Hi I would like to know, how do I get noticed as an admin, when a client is switched off his mobicontrolled mobile, then removed SIM card, then used it somewhere personal. After that inserted back to the original mobile and Switch ON. He might have drained the data package on SIM which Mobicontrol not aware, because all these done while the mobicontrolled mobile is switched off. How we can address this issue? Thank you for your input.

    Windows
    4 years ago
  • 0 votes 2 answers

    Mobicontrol Windows Modern Wipe not working

    I have installed MobiControl Windows Modern and have attempted to run the Wipe feature twice on a machine. I tried "Protected Wipe" and "Wipe" neither seems to have done anything

    Windows
    4 years ago
  • 0 votes 1 answer

    Mobicontrol Windows Modern Wipe not working Locked

    I have installed MoiControl Windows Modern and have attempted to run the Wipe feature twice on a machine. I tried "Protected Wipe" and "Wipe" neither seems to have done anything

    Windows
    4 years ago

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