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Hello everyone, We have a lot of equipment with soti mobicontrol, these devices are tablets with android 10/11. Is it possible to extract a report that shows the name of the devices connected to these tablets? I appreciate your help, best regards
Hi i'm trying to add the gallery to our kiosk mode on our Andriod tablets so drivers can look at screenshot of images however, can't seem to get it work ? Any advice?
Hello, is it possible to grant an App the "Override Do Not Disturb" permission via script? Regards Timo
Hi all, i would like to add a shortcut to the homescreen (lockdown). I know how to add a screen item to the homescreen, using launch://com.microsoft.powerbim (in this case powerbi) , but powerbi created a shortcut to a report on my android devices home screen, which is only visible in admin mode. So i need to find a way to link to this shortcut, instead of a "normal" program. I've been trying to find the shortcut using the applications button in the devices screen (how i'm normally doing it), but i can't seem to find this shortcut.
Pre-sales had us setup with an enrollment policy that was applied from factory reset with a QR code. I was renaming Groups in locations and now when I try to enroll a device it fails and I notice I cannot select a group from within that profile. Now I can't enroll any devices.
Hello, Our android terminals do not appear in the soti management console, but they are present in the enrollment server logs. The soti agent indeed displays a green rolled-up status, with the correct domain information. In the Mobicontrol server reports, it is clearly displayed that a new terminal is enrolled, but this one does not appear in the management console. Also the configuration does not apply to the terminal which is however noted as being enrolled. We have already managed to enroll terminals in the past but it no longer works. We tried with an android 12 version (samsung galaxy s22) and a Zebra mc93 terminal with android 10 without success Our instance of MobiControl, is on-premises. SOTI mobicontrol : Version: 15.1.2.1035 Can you help us?Thanks !
Hi, Our client runs an on-premise instance of Mobicontrol 14.4 that has not access to the outside. I'm trying to enroll Zebra TC72's(Android 11) and the general instructions I see is the install the agent app vial StageNow and then enter the enrollment ID/URL. However, when I create an add device rule for Anroid Plus, I get no enrollment ID or URL. Is this expected due to the closed off nature on the instance? If so, what other options do I have to get it enrolled? Does an mcsetup.ini file still work?
Hi All, Is there a way to add the "Settings" button to the lockdown home screen on a Samsung Device? I could not find what should I type to "Program" line when adding a new shortcut. Thank you in advance!
Hello ! I encountered an error while installing the MobiControl v15.6.0 software that I want to configure on a local network. Indeed, the error "Catastrophic upgrade failure; please restore to a previous version of MobiContro" appeared. Itwaswritten "DAC Message: Message SQL0: The DAC history table will not be updated." at the same time on the installer. Does anyone know how to solve this problem?
Hello all, i want to disable Apps on a Honeywell CN80 with Android 11. On my other Phones in the company, i can enable Apps with following script: enable_system_app com.sec.android.gallery3d Is it possible to disable Apps with the same script, but with the disable in front of it? Or is it possible to do it with another script? Thanks for the help.
Hello, I have an OU with an Android v11 tablet in there. I've recently installed settings manager but I'm unable to find any networks when scanning for them. The scan button will run and rotate as if functioning (with "stop" replacing the word if I need to cancel the search), then just revert back to the "scan" option again. Incidentally, when I go into the administrator mode I can go to the regular tablet settings or notifications bar and said networks are visible and available to join, so there may be something upstream in terms of profile or package configuration I'm thinking? Feature Control settings: Allowed Wi-Fi management Wi-Fi - Allow user to configure Settings Manager: Wifi Enable and Scan permitted
New here. We turned off a lot of features in an attempt to make the system 'locked down' using Mobicontrol. We must have input the incorrect wifi password, but have locked out the ability to join a wifi network. With the settings menu turned off to factory reset, the inability to join wifi we seem to have bricked the tab. Powering off the device and accessing the menu via VOLUME UP and POWER there isn't a "Wipe Data/Factory Reset" option. We are unable to use this tablet for anything until factory reset or joined to wifi.
Hi Everyone, I have noticed and they happening frequently now I am getting disconnected when remote controlling Zebra Android MC33 devices. The only wait to fix th issue is to wipe and re-enroll the devices.
Does anyone know how I can export the location history for a group of devices in SOTI MobiControl? I have managed to do this previously but for the life of me I cannot reproduce the data I had output previously. I essentially want this data as presented for an individual device but for a group of devices and in either CSV or XLS format; I have tried every report I can think of but nothing seems capable of exporting this data. MobiControl is hosted on-prem v15.4.2.1020
We leverage MobiControl to manage our CK65s and CT60s. We also leverage Staylinked SmartTE and have historically pushed the staylink.ini file located in "%sdcard%/Android/data/com.staylinked.AndroidClient" using a MobiControl package so that it can establish the initial Staylinked sever connection.As of Android 11, MobiControl can no longer push files to the "../Android/data" directory. I had come across this on the Honeywell support site: https://support.honeywellaidc.com/s/article/Android-11-permission-required-for-Workspace-One-Agent-SotiAgentBut this doesn't seem to work for the CT60 or CK65.Staylinked allows you to manage the SmartTE config once connected, but we need to be able to pusht he server address via the staylink.ini file prior to it taking control.Soti is currently working a case on this.I have a ticket into Honeywell.I have a support request with Staylinked.I also have some help coming from a VAR we purchased the equipment through.So now I'm reaching out to the community to see if anyone has had any luck with this at this point?One of the issues is that when the Honeywell firmware package is pushed to upgrade the devices from 10 to 11, it seems like the SmartTE config is also wiped out as the application is updated.Unfortunately, I'm running out of ideas short of a firmware rollback, which isn't something I want to worry about later since 80 of these devices have yet to be deployed. It'd be incredibly helpful to get them on the latest version of Android for the device prior to deployment.
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