Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 8 answers

    How to set device’s Bluetooth name to match its personalized device name (Android )

    We have a requirement to configure each device’s Bluetooth name to match its personalized device name. Details are as follows: Device Model: Honeywell CK65 Operating System: Android 10 MDM Platform: SOTI MobiControl Version 2025.1 Could you please let us know if there is a script available to achieve this, or if there are any alternative methods we can use within MobiControl? Looking forward to your suggestions.

    SOTI MobiControl
    7 months ago
  • 0 votes 2 answers

    Deploying files into the users home/Library folder impossible due to insufficient permissions

    I am trying to deploy a Powerpoint template to the proper directory (/Users/<username>/Group Containers/....) on all managed Macs. Copying the template into the /tmp folder on the Macs works, but.... When I execute the post download script, the copying / moving (with cp or mv) to the proper directory fails due to insufficient permissions of the destination folder (/Users/<username>/Group Containers/....). However, the script is executed as root. So the permissions should be sufficient. But still it does not work.  I researched a little: it might be that this is connected to the security measures on OSX Sequoia. My question: Is there any way to copy the template into the intended folder? Any special tricks with MobiControl? Any hint?

    SOTI MobiControl
    7 months ago
  • 0 votes 2 answers

    is there any way to limit my users to using corporate emails with my company's domain?

    Hi everyone, is there any way to limit my users to using corporate emails with my company's domain?

    SOTI MobiControl
    7 months ago
  • 0 votes 2 answers

    How to solution for "APP A" KILL APPLICATION "APP B","APP C" via SOTI script or intent

    hi, Soti team how to script or solution for "APP A"  kill "APP B" via script or sonething, why i want, I want to use Bluetooth Printer with "APP A" and "APP B" have been connected to Bluetooth printer, I want to Kill "APP B" before "APP A" connected , How to do that

    Android
    7 months ago
  • 0 votes 2 answers

    iMiN Swan 2 - agent

    I have iMiN Swan 2 (I24D02) at my desktop and I try to connect it do soti (mobicontrol 2024). Soti have plugin for iMin Technology Pte LtdSwift 1 (I22M01)15.2.4.1034. Is there chance for Swan 2 dedicated agent? When i use Android Enterprise agent I can only enroll to work porfile bur remote view doesn't work. Device don't have camera so I have doubt is there chance to enroll it to enterprise. Does anyone have these device and connected it properly do soti?

    Android
    7 months ago
  • 0 votes 2 answers

    no JavaScript execution on SURF 2025.1.0

    Hi everyone, JavaScript is not executed on my SURF browser. Just nothing happens. How does it work? Setup: MobiControl Version: 2025.0.2.1059 SURF Version: 2025.1.0 Build 1 JavaScript execution is allowed My Script (which i test on google.com)

    SOTI surf
    7 months ago
  • 1 votes 5 answers

    How to use the 'Users' tab during App policy assignment

    I am attempting to filter the app assignment of some social media apps to specific users across multiple departments. When I set a 'User Group Target' in the assignment page to 'Include IdP Group Name = Social Media' every device is excluded from the assignment. I am no longer sure I understand what this feature does because every possible combination of properties I've tried would fully exclude all devices. The devices are associated and enrolled with user authentication and do show the correct 'Member Of' groups in the User details panel of the device. Is there a way to filter policy assignment using Identity groups instead of creating a new virtual group for every department or doing device specific assignments?

    SOTI MobiControl
    7 months ago
  • 0 votes 2 answers

    How to verify that the beam function on scanners works remotely? Solved

    Hello, From time to time i get calls from users at our warehouses that the beam function have stopped working on our Zebra MC33xx / TC21 scanners, and i remote connect to the scanner and starts troubleshooting. The problem is that i can't figure out how to verify if i have solved the problem by my self, and i always need to ask the user to try the scanner and get back to me with the information. Is there any way to check that the laser beam works without phyisically click on the "scan" button?  Appologies if this topic have been discussed before, i tried to search but could't find any topic related to my questions. Running SOTI Mobicontrol 15.5.2.1003

    SOTI MobiControl
    7 months ago
  • 0 votes 14 answers

    MX Command Erro Solved

    For some of our warehouses we have to load a datawedge profile.  We transfer the db file with a file transfer policy then run a script afterwards to load it. <wap-provisioningdoc>  <characteristic version="10.1" type="DataWedgeMgr">    <parm name="ConfigurationFile" value="/sdcard/download/datawedge.db" />    <parm name="AutoImporting" value="1" />  </characteristic></wap-provisioningdoc> This works fine on all of our MC9450 devices with this configuration. MX OEM Data Wedge 13.2.032 13-15-17.00-TG-U00-STD-NEM-04 13.0.218 Monday we started a launch in a new warehouse with new devices.  MC9450's with this configuration MX OEM Data Wedge 13.5.0.28 13-24-08.00-TG-U00-STD-NEM-04 14.1.32 All of the SOTI configurations are identical with these devices and the existing devices. However we are getting this error when trying to run the script. Custom log (Mxconfig failed: /sdcard/download/SOTI_RMDataWedge.xml).  I have enrolled on of the devices with the older configuration with these devices and the script works.  I can't find anything on the zebra documentation. One other note.  There is a custom application that we install on these, Manhattan Scale Warehouse Mobile.  This app usually installs two datawedge profiles to the device.  When I check after installation, the profiles are not there.  I can go to the device and go into the datawedge app and manually load the configuration from the db file that SOTI downloaded, which is the work around we are using now. Anyone help would be appreciated.  Thanks all.

    SOTI MobiControl
    7 months ago
  • 0 votes 3 answers

    Custom Data - Managed Google Apps

    Hi I have a question about passing custom data to a Managed Google Play app. The data is stored in a JSON file and is accessed using custom data settings. This works perfectly within Soti (e.g., Lockdown, CustomMessage, etc.). However, as soon as we try to pass these values to a Managed Google app, it doesn’t work. I’ve learned that Soti plans to support this in v2026. Do you have any ideas for how we could implement a temporary workaround? Here’s an example to give you a better idea: Thank you! Best regards Ömercan

    SOTI MobiControl
    7 months ago
  • 0 votes 10 answers

    Adding an additional value to an Enumerator Custom Attribute Solved

    I'm still learning the ropes after our former MobiControl admin retired, so apologies if this is a simple question. We use a Custom Attribute to list out the different "usage types" in our inventory, and need to add an additional value to the list. I'd have expected to be able to do so via the Global Settings pane, but I'm unable to do so, as it says the field is already in use. I'm not modifying any of the existing entries, just adding a new one. It seems like it'd be pretty limiting if one couldn't adjust the values at all after it's been set and in the field, so I feel like I'm missing something.

    SOTI MobiControl
    7 months ago
  • 0 votes 5 answers

    Cancel a sceduled profile deployment

    This may be obvious but I can't see a way to do this. If we have scheduled the deployment of a new version of a profile then if we decide we do not want to carry out the deployment, what is the best way to stop it? The only thing I can think of doing is disabling the profile but this then means any new devices that need to enrol using the existing version of the profile can't do so. MobiControl version 2024.1

    SOTI MobiControl
    7 months ago
  • 0 votes 3 answers

    Unable to apply Enterprise Name as filter on a Profile

    Attempting to assign a profile for Managed Google Play on devices, but when trying to assign a filter to have this profile apply only to devices with a specific Enterprise Name results in it not applying the filter and saying that it's invalid after pressing Assign Policy after pressing the Assign Policy button, the below happens

    SOTI MobiControl
    7 months ago
  • 0 votes 7 answers

    System-Update-Policy doesn't work Solved

    Hi, i add a new profile to disable the system-update on android devices. But it doens't work. The devices get an error and i don't know what it is, because it is not specified.

    Android
    7 months ago
  • 0 votes 3 answers

    Enrollment Failed

    Hi,When trying to add a device to soti it throws us this message: Enrollment failed. Please retry or contact your system AdmnistratorWe are using mobicontrol on version 2024, i am  trying to add a device on a work mannaged profileThis device was previously added to mobicontrol, but it was deleted in soti.I have been addding devices to mobi with work mannaged profile without any problemThe devices are only connected through WiFi 

    SOTI MobiControl
    7 months ago

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