No Matches Found!
Try with a different search term
No Matches Found!
Try with a different search term
There's a new home for Articles. Find Articles on Our Product Support Page.
Hi, does anyone have any idea how to solve this or what this exactly means in detail? Thanks,
Hello,Is there any way to ring a device loudly (regardless of silent status)? The devices are TC700H and TC700XSoti Version: 15.2.1.1094Agent Version : 14.4.3.1074 and 14.4.6.1001Thank you in advance! :)
We are currently enrolling lots of Zebra MC93 with Android 10 in our Environment and are wondering if there is any possibility to disable the Shutdown but keep the Reboot as we want to have it for "Troubleshooting" Purposes. Thanks for any help on this topic.
On Android you can send a script "sendinfo net.soti.action.surf DISABLEPULLTOREFRESH 1" to disable this feature. But is there a way to disable this on iOS as well? We have several iPads with a link to an external site, where the site logs out the user if they scroll down.
Hi, We have to use Velocity as Terminal Emulation in a Full Managed Work Device (Zebra MC93x OS. Android 10) in MobiControl 15.3.0.6711. How can I start VeloCity out of the Lockdown ? Best Regards Olli Olli
Hello, We want to use a tablet in our stores. We do this by using Mobicontrol and the lockdown function.Previously we had a problem opening PDF files downloaded from the default website we set.To solve this, we used Soti Surf and set it up completely to your liking so that the PDF files could simply be opened in the browser.Because administrative actions have to be done on the tablet and a physical keyboard was required, we switched from a Samsung to a Lenovo P11 PRO tablet.This is the moment when our big problems started.However, the linked keyboard from Lenovo starts a 'Productivity mode' where Soti Surf is started in a small window and can no longer be used fullscreen.Unfortunately, this mode cannot be disabled, which is also confirmed by Lenovo.Soti Surf can therefore no longer be used and with that we have to rely on the 'https: //' function to be able to start a browser fullscreen in a kiosk mode.Here we only run into the PDF problem for which we previously switched to Soti Surf.As soon as you try to open a PDF file in the browser, you will see that the screen flashes white for a moment and then nothing opens. Like if it is blocked some how.We can confirm that the PDF is being downloaded, but it will not be opened.We've tried a lot but we just can't figure out how to fix this. Hence the call for help here!Does anyone have any idea how we can fix this?If we cannot solve this, we will have to switch to another tablet that is also considerably more expensive.Surely there must be a solution for this? Thanks in advance. Greeting, Sander SinkeldamNelson Schoenen BV Mobicontrol version: 15.2.3.1033 Android Agent: 14.4.6.1001
Hi guys, i recently enrolled some Samsung A01 devices to MC with Zero Touch and Android Enterprise enrollment. Everything going well, but as per yesterday, 1 user come to me and show the MC apps in his phone show this notification : Grant Permission to MC : Your It administrator policy requires that you grant all permission to MC. Revoking permission may put your device at risk and could result in corrective action by your administrator. I am not really sure what happened, since the device going well before (about 2 weeks, the device enrolled around 8 April 2021). I tried to unenroll the device and re-enroll it again, but after i unenrolled it from console, the MC in the devices still show that notification. It;s like the device as not unenrolled yet. Anyone faced this issue before? Thanks & regards, Randy Saputra
Hi, it's possible to obtain data from custom attributes and send a script to device? like this: On SOTI server have set this custom attributes on each device set manual her own PIN code and by script send: resetpassword %CustomAttr:PIN% -bypass_secure_startup but dosn't work, is blocked by default or custom attributes is used for other pourposes? If I send this script showmessagebox %SERIALNUM% It works and show me this macro, but don't work with custom attributes
We have a facility using Windows CE Apps that connect with Oracle. We need to move them off of the old Windows 9090 and 9091 devices they are using now and get them on Zebra TC72 devices. Does anyone know of an emulator I can run on Android to run these native Windows CE apps? Thank you!
I am currently using Android Enterprise to manage my Samsung Galaxy Tab A's. I can perform a remote control session fine with the tablets but when I open our Clover Go payment processing app the screen goes black on my end? Is this a config setting in SOTI or could it be Clover is blocking this for security purposes?
Hello, I was wanting to know if it's possible to disable the bottom bar only in the SOTI Surf browser version 15.3.1.7. Our end users keep hitting the back button on accident when trying to click a webpage button in the bottom left hand corner. So I was hoping there is away to either disable the bottom bar or even just the back button to prevent this from happening. I have tried using kiosk mode, but this makes it impossible for our end users to switch tabs. We are running MobiControl version 15.3. Thanks, John
I have seen previous posts alluding to how it is possible, using Stage Programmer, to specify the agent version when enrolling a device int Android Enterprise. I have Stage Programmer on m phone and do not see where this can be specified. I see WiFi Configuraiton Device Details Mobicontrol Enrollment details but that is all. I am able to open the camera from the activation screen, scan the QR code, and get the device enrolled but at no point during this process am I given a chance to select a version, I get whatever is the latest. From what I can see there is zero difference between using the QR code and the affw#mobicontrol method other than I save some typing I don't know if it matters but I am using Mobicontrol Cloud and I do't seem to be able to change the agent version there like I can when I enroll in Android Plus-- there I can decide to inject a new agent into my system or leave it set to some previous version, I dont' seem to have that option for Enterprise. If it matters I am using Samsung Galaxy tablet devices . I searched the forum and have read comments where "this has been asked and answered many times before" yet I cannot find the answer itself so I apologize if this seems a bother. The guy at SOTI couldn't answer me today and I am still waiting for his email with the instructions so all I have left is this forum. Many thanks, Matt
Hi, is there any possibility to get my login-mail changed? My mail has changed and i want to switch it to the new one. Or do i have to "disable" this account and create a new one?
Hi all, i set up Zebra FOTA in our environment including the additional apps (mandatory; claim device; no Token set(?)). How can i now start the update?
Hi there, is there any way to catch the bluetooth address of a device and automatically enter it into Scan2Connect from Zebra? Right now the user gets instructions on how to get the bluetooth address from the device and then enter it manually into the app. This is not really satisfiying. Any ideas would be great. This is how the app looks on the first start
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points.
Highly experienced members with valuable inputs. Should have more than 700 points.
Beginners taking the initiative. Should have more than 500 points.
New contributors starting their journey. Should have more than 250 points.
