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I'm unable to take over Samsung devices in SOTI MobiControl without acceptance from the user.Once the user has accepted my request i'm also unable to do any actions on the device.I'm only able to look. I need to be able to take over any samsung device with full control and without any interference of the user. I tried using several plugins but none are working.
Adding on premAD joined laptops facing issues while onboarding
Under "Profile configuration" -> "Lockdown" -> "Custom Home Screen" -> "Add Home Screen Items", Below screen was observed, "Launch automatically on start-up" option is missing from the menu. My user account is associated with the "MobiControl Administrators" role.
We are working with a custom CA.pem, client certificate (.crt), and private key (.key) that need to be installed on Android devices managed by SOTI MobiControl.We currently install the certificates using a profile via Configuration > Certificate, and this part works. However, when our Android application attempts to access the client certificate (e.g., via KeyChain or during HTTPS request), the system prompt appears asking the user to allow access or select a certificate.Our goal is to avoid any user interaction and access the certificate silently within the app.Questions: 1. Is it possible to install the client certificate in a specific system store or trusted credential store where our app can access it silently? 2. Does SOTI MobiControl support installing certificates as Device Owner in a way that grants system-level access (without prompting the user)? 3. Can we specify the certificate alias during deployment, so the app can reference it directly via KeyStore or other Android APIs? 4. Are there any specific permissions or profile settings we need to apply in SOTI to allow background access to the client certificate?Current Setup: • Android devices are fully managed via SOTI (Device Owner mode) • Certificate deployed using Configuration > Certificate profile • Certificate alias is known and available in the app • Access using Android KeyChain or KeyStore.getInstance("AndroidKeyStore") leads to user promptWe are looking for a secure and silent way to access client cert + private key for mutual TLS communication in our app.
Hi there, I'm working on resetting Enterprise Binding of the devices. The feature which SOTI introduced in v15.1. Source: https://docs.soti.net/soti-mobicontrol/release-notes/ "Improved Reset Account device action to allow administrators to create new or reset existing Managed Google Play accounts on devices without using a factory reset" Issue: Most of the devices got reset with the account while in some of the devices Reset button is completely disabled. I checked MobiControl app there is no pending action also Google Play Services and Play Store are enable.Any idea on how to fix this without reenrolling the device? SOTI Version: 15.5.2.1003
Hello, We would like to set the device inactivity time via mobicontrol, but it only allows us if we wipe data or if we play a media. We only want to set a delay and the device locks like usual. Is there a way to do so ?
Is there a way to prevent location tracking for installed apps in MobiControl without disabling GPS altogether? I am concerned with location tracking by installed apps and how I can prevent it. The customer uses IOS only.
The Existing Images dropdown in LockDown contains too many files not being used and scrolling through them takes forever. Some of these need to be removed. There is nothing in the content library. Where else are these images stored? This is for an android+ work managed device hosted on the soti web console.
Hi, we are using SOTI Surf with Zebra ET45 Tablets in our production environment where we are running a SAP application inside the SOTI Surf. When you Dock the tablet the Website refreshes and terminates the login. Is there any setting related to this? I think it might have something to do with the zoom and that the browser wants to fit the new screen that is connected to the docking station. Love to hear your thoughts best regards Manuel
We have a requirement to configure each device’s Bluetooth name to match its personalized device name. Details are as follows: Device Model: Honeywell CK65 Operating System: Android 10 MDM Platform: SOTI MobiControl Version 2025.1 Could you please let us know if there is a script available to achieve this, or if there are any alternative methods we can use within MobiControl? Looking forward to your suggestions.
I am trying to deploy a Powerpoint template to the proper directory (/Users/<username>/Group Containers/....) on all managed Macs. Copying the template into the /tmp folder on the Macs works, but.... When I execute the post download script, the copying / moving (with cp or mv) to the proper directory fails due to insufficient permissions of the destination folder (/Users/<username>/Group Containers/....). However, the script is executed as root. So the permissions should be sufficient. But still it does not work. I researched a little: it might be that this is connected to the security measures on OSX Sequoia. My question: Is there any way to copy the template into the intended folder? Any special tricks with MobiControl? Any hint?
Hi everyone, is there any way to limit my users to using corporate emails with my company's domain?
hi, Soti team how to script or solution for "APP A" kill "APP B" via script or sonething, why i want, I want to use Bluetooth Printer with "APP A" and "APP B" have been connected to Bluetooth printer, I want to Kill "APP B" before "APP A" connected , How to do that
I have iMiN Swan 2 (I24D02) at my desktop and I try to connect it do soti (mobicontrol 2024). Soti have plugin for iMin Technology Pte LtdSwift 1 (I22M01)15.2.4.1034. Is there chance for Swan 2 dedicated agent? When i use Android Enterprise agent I can only enroll to work porfile bur remote view doesn't work. Device don't have camera so I have doubt is there chance to enroll it to enterprise. Does anyone have these device and connected it properly do soti?
Hi everyone, JavaScript is not executed on my SURF browser. Just nothing happens. How does it work? Setup: MobiControl Version: 2025.0.2.1059 SURF Version: 2025.1.0 Build 1 JavaScript execution is allowed My Script (which i test on google.com)
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