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Hi to all we need to install an add-on of our software developped by us internally. We have to deploy a new apk usnig soti Mobicontrol but, we have no possibility to ask to no one to phisically interact, because our device are very very alot and all have a lockdown menu. If we manually install the apk, we have only confirm manually the complete access of files, but how we can automatize this operation ? Family OS are: Android 9 and 11, the first family with Android Classic agent, the second one with Android Enterprise work managed mode.Device Brand Honeywell We are spoking about device not new but alredy installed in various place in more then 60 Nations. Thanks.
We currently have some Zebra TC77s running A8.1 and we are upgrading them to A11.We then have two profiles, one for each OS version, and use the Assign filters to ensure they are only installed in the proper OS version and when the OS is upgraded, it automatically removes the old and installs the new. The issue is that, it takes a while until the MX version updates, and this causes the packages for device configuration to fail installation. This requires that we always go back and force package installation in each device... Is there a way ensure the package only installs after the MX version is updated (MX is not a filter in Assign) and/or to auto keep re-trying to install failed package, so we don't do manually?
Good morning.There is supposed to be a third-party manufacturer for the CT47 scanners who offers a plug-in keyboard for the CT47.Does anyone know of one?
Good morning.I have a big problem here.We have new CT47s in our company and are now setting them up via Android Enterprise.When I set them up using the QR codes from Soti Mobi Control, it took over and applied the Deviceconfig and the Scanner Config that I moved to the honeywell/persist folder.Now I can move them into the folder via Android Enterprise but it doesn't apply them.What do I have to do to make it work again?I need the settings so that it does an automatic enter and various other things and I don't want to have to change 65 devices manually afterwards.For me, the setup with Andoid Enterprise is better to manage because I can then also manage company cell phones at the same time.
If I install an Android application (Owncloud) via SOTI Mobicontrol from the managed Play Store and later try to run it, the app will not be usable—I only receive the following message: 'Blocked by your IT admin.' No additional restrictions have been set (e.g., application run control or feature control...). If I run the same Android app on a managed device without SOTI Mobicontrol, it works fine. Parameters: Device type: Android Enterprise Device family: Android Plus OS version: Android 12 Android status: Provisioned / Enabled with managed Google Play accounts Management type: Work-managed device What can cause the application to run?
Hi, I need to downgrade Zebra TC58 from OS14 to OS13 and have tryed to use StageNow "OS Downgrade Oreo and above" in PowerMRG, transfared both files to the device and run script MXconfig. I have tryed to run script from SOTI and in shell on the device. it doesn't look like MXconfig works, any idea on how to downgrade these devices remotly?
Is it possible to disable access to camera settings on the Zebra ET45? MobiControl Version - 15.6.6.1010Agent Version - 2025.0.5.1064OS Version - Android 11/13
Hello We have 3 Soti environments. Now I wanted to ask whether it is possible to change the colour on the start page of the webconsole or in the webconsole
I raised this same issue last year, and am wondering if anyone has any permanent solution yet? https://discussions.soti.net/thread/remove-edge-panels-from-samsung-tablet MobiControl Version: 2024.1.2.1046 Device: Samsung Tab A9 (SM-X115) OS Version: Android 14 Agent Version: 2025.0.5.1064 Android Enterprise I still dont beleive there is any native way of disabling the 'Edge Panels' on Samsung devices, either through MobiControl or Samsung Knox Service Plugin. The below script works, but if the feature control profile is changed/re-installed it reverts. writesecureprofstring DeviceFeature DisableEdgeScreen 1 apply featurecontrol I have tried to combat this by adding it as a 'Task Scheduler' in my Feature Control profile, but it doesnt seem to apply. The logs show the script sent through succesfully, but the Edge Panel remains. Again, the script works if i send it to a device manually, just not when it is scheduled in the same profile as a feature control. I have also tried to delay the script by changing it to the following, but again it doesnt work. sleep 60 writesecureprofstring DeviceFeature DisableEdgeScreen 1 apply featurecontrol Are there any better solutions?
For a customer with Honeywell VM1A terminals using both their serial ports with attached a scanner. Their wish is to enable or disable the scanner input from one of the ports. I know this is possible to do this with an seperate config followed by a reboot. This is working when I'm using a script with the sendintent command in Soti. The wish is, that the user can do this without asking a IT support engineer to trigger the script when needed. Can I trigger a script from a lockdown screen (Mobicontrol version 2025)
Hello all, We work with the onPremise version -> v15.5.1.1010 We have some new device Zebra TC78 under Android 13 (enrolled work managed). Here is it the problem we’re facing actually. We used visual studio 2022 for to create our mobile app Android. But it’s not possible to start the app after deployment by mobicontrol. The app open 1 second and close directly .. If I push the app by visual studio , all work. Well, first, I think it was some code on our app (permission), but after some tests NO ... Because, if I take the template inside visual studio 2022 -> Net Maui Blazor Hybrid App. I’ve just create the project base on the template, nothing change on code, build for to create the apk. Add the apk inside the package manager, and add the result into package inside mobicontrol. Last step, I create a profile work managed, add the package to this profile and push on a TC78. The result is, package is well installed but when I click on the app, the app open and close directly … It’s the first time, we meet this kind of problem .. Anyone have meet this problem ? How i can see what's happen ? thanks a lot
Hi all, Will SOTI version 2024.1.1.1053 work with .NET version 8? Due to a vulnerability in the no longer supported .NET 6, we need to reinstall .NET to version 8.Thank you
I am needing to retrieve the device serial number from within Soti Surf. I am attempting to make a call to an api from javascript and the macro will not translate from %SERIALNUM% to the hardware serial number. Any ideas?
We use an internal learning platform based on an LMS. When using it via a browser (even on a regular work phone), the videos work perfectly. When trying to watch the videos on a SOTI phone (with kiosk mode), the following error message appears: We've already checked all possible settings but haven't found anything. Does anyone have any ideas?
The goal here is to create a mechanism that will allow Support Team to easily retrieve an application log file so we can pass it on to our developers. The log file is located under %sdcard%\com.applicationame.mobile\logfile.log
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