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I am attempting to filter the app assignment of some social media apps to specific users across multiple departments. When I set a 'User Group Target' in the assignment page to 'Include IdP Group Name = Social Media' every device is excluded from the assignment. I am no longer sure I understand what this feature does because every possible combination of properties I've tried would fully exclude all devices. The devices are associated and enrolled with user authentication and do show the correct 'Member Of' groups in the User details panel of the device. Is there a way to filter policy assignment using Identity groups instead of creating a new virtual group for every department or doing device specific assignments?
Hello, From time to time i get calls from users at our warehouses that the beam function have stopped working on our Zebra MC33xx / TC21 scanners, and i remote connect to the scanner and starts troubleshooting. The problem is that i can't figure out how to verify if i have solved the problem by my self, and i always need to ask the user to try the scanner and get back to me with the information. Is there any way to check that the laser beam works without phyisically click on the "scan" button? Appologies if this topic have been discussed before, i tried to search but could't find any topic related to my questions. Running SOTI Mobicontrol 15.5.2.1003
For some of our warehouses we have to load a datawedge profile. We transfer the db file with a file transfer policy then run a script afterwards to load it. <wap-provisioningdoc> <characteristic version="10.1" type="DataWedgeMgr"> <parm name="ConfigurationFile" value="/sdcard/download/datawedge.db" /> <parm name="AutoImporting" value="1" /> </characteristic></wap-provisioningdoc> This works fine on all of our MC9450 devices with this configuration. MX OEM Data Wedge 13.2.032 13-15-17.00-TG-U00-STD-NEM-04 13.0.218 Monday we started a launch in a new warehouse with new devices. MC9450's with this configuration MX OEM Data Wedge 13.5.0.28 13-24-08.00-TG-U00-STD-NEM-04 14.1.32 All of the SOTI configurations are identical with these devices and the existing devices. However we are getting this error when trying to run the script. Custom log (Mxconfig failed: /sdcard/download/SOTI_RMDataWedge.xml). I have enrolled on of the devices with the older configuration with these devices and the script works. I can't find anything on the zebra documentation. One other note. There is a custom application that we install on these, Manhattan Scale Warehouse Mobile. This app usually installs two datawedge profiles to the device. When I check after installation, the profiles are not there. I can go to the device and go into the datawedge app and manually load the configuration from the db file that SOTI downloaded, which is the work around we are using now. Anyone help would be appreciated. Thanks all.
Hi I have a question about passing custom data to a Managed Google Play app. The data is stored in a JSON file and is accessed using custom data settings. This works perfectly within Soti (e.g., Lockdown, CustomMessage, etc.). However, as soon as we try to pass these values to a Managed Google app, it doesn’t work. I’ve learned that Soti plans to support this in v2026. Do you have any ideas for how we could implement a temporary workaround? Here’s an example to give you a better idea: Thank you! Best regards Ömercan
I'm still learning the ropes after our former MobiControl admin retired, so apologies if this is a simple question. We use a Custom Attribute to list out the different "usage types" in our inventory, and need to add an additional value to the list. I'd have expected to be able to do so via the Global Settings pane, but I'm unable to do so, as it says the field is already in use. I'm not modifying any of the existing entries, just adding a new one. It seems like it'd be pretty limiting if one couldn't adjust the values at all after it's been set and in the field, so I feel like I'm missing something.
This may be obvious but I can't see a way to do this. If we have scheduled the deployment of a new version of a profile then if we decide we do not want to carry out the deployment, what is the best way to stop it? The only thing I can think of doing is disabling the profile but this then means any new devices that need to enrol using the existing version of the profile can't do so. MobiControl version 2024.1
Attempting to assign a profile for Managed Google Play on devices, but when trying to assign a filter to have this profile apply only to devices with a specific Enterprise Name results in it not applying the filter and saying that it's invalid after pressing Assign Policy after pressing the Assign Policy button, the below happens
Hi, i add a new profile to disable the system-update on android devices. But it doens't work. The devices get an error and i don't know what it is, because it is not specified.
Hi,When trying to add a device to soti it throws us this message: Enrollment failed. Please retry or contact your system AdmnistratorWe are using mobicontrol on version 2024, i am trying to add a device on a work mannaged profileThis device was previously added to mobicontrol, but it was deleted in soti.I have been addding devices to mobi with work mannaged profile without any problemThe devices are only connected through WiFi
Hi everyone, we are planning to migrate our Soti installation to the cloud, 20.000 + devices. Currently we have one MS server and 8 DP servers (4 DMZ / 4 internal). Has anyone done this before, what are your experiences with MobiControl in the cloud. Are there any restrictions? Thank you for your feedback Mark
Hello! i have google play store installed on all the tablets that the employees use. Is there any script i can use to force update a single app on google play store?
Hi,is it possible to delete the entire contents of a folder without deleting the folder itself using file mannager on devices with android 10.0We are having mobicontrol version 2024.1.2.1046We want to delete the contents of the folder located in the path /sdcard/pictures
I can't seem to find this information anywhere. The timestamp on the collected data rows, is that device time or server time?
Hi everyone, We are managing a fleet of Android devices (running android 11 and above) using SOTI MobiControl and are looking to enforce a security policy where only authorized devices can access a service exposed through our F5 firewall’s public IP address. The plan is to configure each device to send a unique identifier (such as Device ID, IMEI, or Serial Number) in a custom HTTP header with every request. The F5 will inspect this header and allow access only for devices with approved identifiers (using an iRule). We already had some iRules set up before Android 10 (Api level 29) when access to device Identifier was open.Is there any way to implement this? Thanks for the help.Kind Regards
Hello, I have migrated our SOTI Dbs (MobiControlDB, MobiControlDB_Archive, MobiControlDB_Signal, SotiAssist) from one dedicated DB-server to another DB-server. All on-prem.Old SQL: 2019New SQL: 2022 The problem now is that the "Mobicontrol Deployment Service" does not run properly. All other services are running smoothly. I can access the web console but I do not get any contact with any device. I have already ruled out any port errors. Everything works good again if I switch back to the old DB-server. Any help regarding this would be invaluable.
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