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Hi All, Does anyone know if it is possible to lock down chromium on the TC57. Also. whats the best agent for the NON-JMS (TC57 Chinese) scanner Regards, Luke
When I install MobiControl I no longer have access for the Network Rating Provider on our TC20s and this disables our ability to Turn on Wi-Fi automatically. We've had a lot of problems with our TC20s dropping network connection and not reconnecting. I felt like this was possibly the issue. We don't have any problems with any other wireless devices on the network other than these TC20s
My team and I recently upgraded a bunch of Samsung S8 phones to S9. The S8's were using the ELM Mobicontrol. S9's are Android Enterprise (and enrolled in KNOX). My issue is moving users data over to the new devices. Smart Switch comes up with issues when connecting the phones via USB. I receive "Connected device does not support transfer of content" when using Smart Switch PC. I've enabled USB debugging on the S9's, but still having this issue. Anyone else have any experience with this?
I can't seem to find a MobiControl agent for a Google Pixel smartphone. Is Android Enterprise the only option?
Hi Everyone, Apologies if this has been already asked. We have Soti v14.1 managing nearly 300 devices all of which I need to get their mobile number to display in the admin console. If someone could detail exactly how this could be done it would be very much appreciated.
Hi, We have a system where we connect to a 'Staging' SSID so we can connect it to our portal and put it in the correct group etc, we then have a different ssid that it will be connecting to for the rest of time when it is in use by users. The issue i am having is that the device keeps trying to connect to the original 'Staging' SSID therefore disconnecting from the internet. Is there anyway to have the devices 'forgot' the staging SSID using either a script or built in feature? Android OS: 9 Agent Version: 14.1.5.1059 SOTI Version: 15.0.0.6019
I want to underrstand how we can assign an ip range to the devices that i connect to my soti server.We use honeywell android devices in android plus mode.
Hi all I am aware based on 2 previous postings of this issue and noticed that Soti themselves responded saying it would be fixed in a future agent version update, however since then for the above devices (SM-T395) running Android 9.0 when switching between apps whilst in lockdown the apps are being killed when switched meaning the user is logged out and has to start afresh. This is causing issues with some of our apps and our users are growing frustrated and is causing more support calls to us. The last time the issue was reported was back in August with someone asking what the issue was and was there any update to the fix? Can anyone advise when this is going to be fixed as we currently have in excess of 150 people using this model of tablet with this issue that have further issues caused by Soti killing the apps. Any ideas when this will finally be fixed? Agent versions ranging from 14.0 to 14.1 currently on our tablets. Thanks
Is it possible to get the recents button working in Kiosk mode? we can get other functions working by by adding program entries in the kiosk mode configuration. Is there a program for the funtion of the "Recents" button? (e.g com.android.....)
I'm struggling to silently Allow 'Usage data access' for a 3rd party app, I'm using Mobicontrol 14.4 with devices AE enrolled, fully managed. I can get the Storage, Phone, location and battery permissions enabled without user action but not usage tracking. Has anyone been able to achieve this, is there a script available?
I am gradually adding our staff to our MobiControl console and just noticed that the charts on my dashboard are showing no data. I've tried custom and built-in charts but all say no data available. When I first started using the console I had charts, however something happened to my account and I had to have a new one set up by support - could it be something to do with my new account? I'm running Version: 14.4.2.1307.
Hi I do have this on a case whit Soti but wanted to check if any one else have had this issue earlier or maybe some tips on what to check. We did a server update from 14.4.5 to 15.0.2, after this finished we saw no unit's under "View all devices" list.After about 5 minutes we had about 10 devices showing of total 1228 devices. About an hour later this had jumped to show about 570 devices of 1228 and 3 days later it only showed 980 devices of 1228. We now have restored DB and server back to 14.4.5 but issue is still present.This makes me belive issue always has been there but not noticed before the upgrade that now was done. Before downgrade we tried re-build both "data" folder and "Search" folder for MobiControl Search as well as re-install.The "MobiControl Search Sync Interval" shows "Failed" and integrity 100% under server tab. Server mostly contains Windows Mobile devices and a few CE devices that are now going to be swapped whit Android so also a couple of Android devices present for testing. Due to the WM and CE devices as server was installed SHA2 it has been changed to SHA1 for this. Anyone seen a problem whit Search not been able to load devices from DB og slowly loading devices?Any settings that could be wrong or impacting this on comunication whit DB? All test and checks does not indicate anyting to me on this. Best RegardsØystein Stakvik
Hi Guys For some reason i cannot access Google Playstore. Is it because i used afw#mobicontrol when prompted for a gmail account during the factory reset. I need to download an application but it also doesn't allow me to add another Gmail account. Is there any alternative way perhaps Vincent
Hello all, We work with mobicontrol in version v13.3.0.3454 we have some tablet Panasonic FZ B2 on android 4.4 who works since many years. Since several days and i don't know why we have all device connected on wifi xxxx who connect and disconnect after some second .. each time.. Looks at the picture. The client mobicontrol on these device is -> v13.3.3.1010 for some and for some other is 13.6.0.1664 but all tablet Panasonic have this problem ... Anyone has idea about how i can advance in this problem ? I have restart the device but nothing change and also create a version 2 of the wifi profile and assign them but nothing change. The people who works with these device tell me that the device has never change of location ... thanks in advance
Hi, Has anyone else experienced not being able to locate devices? I have already raised a ticket (C00397122) with SOTI, but wondering if anyone else come across this? SOTI version = 14.4.4.1045 Devices = Honeywell CK65 and VM1A Device OS = 8.1.0 Build Number = 86.00.15-(0119) and 86.00.17-(0129) Agent version = 14.1.4.1010 (suggestion from SOTI was to connect to a device running an agent version below 14.1). Unfortunately, I dont have any... RC version = 1.16.10.121 Supported APIs = RC+, Work Managed Device, Advanced Android Plus 1.0, Android Panasonic 1 Enrolled as = Android Enterprise Management type = Work Managed device Location accuracy = set to high (via feature control) and confirmed as set on the device itself DataCollection Location rule created = every 30 minutes (never any data) Created a battery percentage rule as well to make sure data is being collected. It is, but kind of sporadically. Error shown in logs = Device failed to locate (Request Timeout) Thanks in advance! Bhav
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