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We are converting all of our zebra devices to SOTI from Intune (yay). We have setup a lock screen and authentication. During the install we keep getting requests for the user to allow MobiControl some permissions. Modify System Settings Device & app notifications In order to do this, the user would have to exit the lock screen, which would require the admin password, which sort of defeats the entire purpose of the lock screen. Many of our warehouses do not have any local IT support so we are stuck enrolling devices only when a remote SOTI admin is handy. There is a script command 'afw_set_permission_policy grant' which seems to work. However it is always the last thing to be installed and only after someone has intervened and set the above permissions. Is there a way around this? Can the script be set someone to be the first thing installed, or another way to eliminate these permissions to be required? Thanks.
Currently, we have two messaging applications that will only alert if a message is sent when either in admin mode, application is open, or if we allow the status bar expansion. We don't want to allow the status bar expansion since users could inadvertantly disable wifi or change settings. Is there a way to enable the sound notifications while still locking down the status bar? We are using Zebra TC52 devices with Andriod 8.1. Any help would be appreciated. Thanks
It is possible with active KIOSK Mode that the User can change settings on the Device (without a restriction of MobiControl agent), as the user would be in the "system Preferences" menu. What i can see is the affected Version from the Playstore : 45.2.19-29 [0] [PR] 732221263 With the Version 45.2.19-31 [0] [PR] 732221263 is the option not available. How to reproduce with Playstore Version 45.2.19-29 Open Playstore Tab on the User icon (right top) Go to Settings Expand the menu "General" Tab on "Notification Settings" Tab on "Account" Then you see on the Right top Side the "magnifying glass" Klick on it Then you can search and do many device configuration , when you know for what you need to search. Like wifi changes or other Settings on the Device MC Version 2024.1.2 & 2025.0.2 Device Agent : 2025.0.4.1100 When i go into the Playstore and klick "Update Play Store" it says "Google Play Store is up to Date" , when i enroll a new Devcie it is installing the Version "45.2.19-31" and all is fine. Actually my only idea is to: Install the Playstore update manually on the Devices Reomve the Playstore from the Kiosk Screen Has someone of you faced the same issue, or ideas ?
My company is changing DNS server IP addresses for my environment and I'm trying to figure out whether I can use SOTI to push the change to my devices (CK3x, CK65 and CN80) or will i have to touch each one. Any thoughts ? Thanks in advance.
Hi, Has anyone of you been able to successfully configure SSO for O365 apps in iPadOS devices? We made a Shared Device configuration in a parent group that relocates the device to the right child group at login in SOTI Mobicontrol Login app - this works. But we wanted to have the users also be logged in the O365 apps once they are in the right device group. Anyone any experience with something similar?
Hi everyoneWe're unable to enroll s25 devices with android 15 ((Android Enterprise enrollment) on our MobiControl server (v15.1.5.1005). Can you help us? Do we need to try with some other .apk version through Stage Programmer? Thanks. Regards
Hello, I try connect with Access work or school in Windows settings, We have microsoft office 365 email account. I get Error code: 80192EE7 "This device might not be able to access some resources, such as Wi-Fi, VPN ore email.". I have connect to outside network, at leastI can browse internet. What email I must put to this access, email what we have in soti or some our company email? I have try bothbut they are not working. Our Windows pc is: Windos edition: Windows 10 IoT Enterprice LTSC Version 21H2 OS build 19044.5487
We just purchased several of the new Honeywell CK67 scanners, which are extremely good. In Soti Mobile, when doing the remote control, we do not see the scanner physical layout. How can I get the layout of this scanner added to Soti Mobile?
I cannot seem to find the file OEM config file for the Keyence BT=A700 scanner. Does anyone know which file I need, where I can get from, and how to install the OEM Config file for Keyence BT-A700 scanne?
Hello !I have Zebra CC6000 devices running Android 10, enrolled in SOTI for a long time without any issues. I need to upgrade them to Android 14, so I created a profile in SOTI with the Android 14 upgrade file, and the upgrade was successful. However, regarding Android Enterprise, the Android Identity status remains Account Activation Pending in MobiControl, and on the device, there is a message: Google Play Account: Account creation failed, trying again automatically... I tried to perform an Account Reset via MobiControl without success. I have hundreds of devices to upgrade, and this problem is causing me a lot of trouble. Does anyone have an idea on how to resolve this issue after upgrading to Android 14?thanks
We have Honeywell devices with AndroidMy question: Is there a possibility to set time and date via a startup script or other methods on the device before the device is connected to WLAN?Among other things, lockdown is started on the device.
I setup an API client on our cloud server, then went the API page for our instance. Using the client ID and Secret that were generated when I created the client, I cannot authenticate in order to use it. The username and password are from the Soti identity and is an admin. Keeps saying 'Invalid Credentials'. Are there further steps to set this up properly?
Hello folks, The maintenance on our Mobi Control has expired. Since then, it is no longer possible to delete devices. This function is very important when changing systems in order to maintain an overview.Does anyone have any idea why this function is deactivated?
I have several Zebra devices that were wiped from the device side with the un-enroll from MobiControl. This was during the Proof of Concept. When I try to delete them, I get an error message saying 'Error sending delete action'?. How do I get these out of the system, they are consuming licenses.
Hello, Users are not able to turn off notification on applications such as Teams, Outlook. It is possible to toggle notification button to off, but it doesn't stay off. This is occurring on following devices. - Samsung S24 Android 14 and Motorola moto g23 Android 14. How can I authorize user to turn off notification on these devices?Thanks in advance
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