No Matches Found!
Try with a different search term
No Matches Found!
Try with a different search term
There's a new home for Articles. Find Articles on Our Product Support Page.
Is there a setting we can enable to toggle between open applications when we are utilizing and locking down to just certain applications? We have a lock screen and allow access to six applications, but staff has expressed frustration that they can't toggle between allowed applications. An example would be Teams and our inventory control application. In its current state, when you toggle to lose everything on the application that you toggled out of to another application. We are utlizing Andriod and SOTI MobiControl. Any help would be appreciated. Thanks
Hi, More often we get OS Update OS Update has failed to install on our TCxx and MC93 devices. I use file sync but to avoid corruption i sent the files in the upload from the device directly, i tried the incrementals and the full updates. I looked to many documents on the web. I use install_system_update /sdcard/Download/updates/tc57-firmware.zip. Adb is not an option because device is elswhere. https://supportcommunity.zebra.com/s/article/000022365?language=en_US https://supportcommunity.zebra.com/s/article/Perform-an-OS-Update-using-StageNow-Tool-or-SOTI-MobiControl?language=en_US https://supportcommunity.zebra.com/s/article/OS-Update-single-package-using-SOTI-MobiControl-Mxconfig-Script?language=en_US Thanks for your help
Hello Expert,I am using Mobi version 15.6.0.10.1018Trying to export profiles and packages to use on the 25 seat test server.I can download a .csv but am having trouble importing it. It asks for a zip file but I don't know how to get the exported csv to a zipThis is for AndroidAny tips would be very helpful
Hi all Since moving to Samsung devices with Android 14 installed, when sending battery optimisations to disable via legacy script I am getting an error message that says the device doesn't support the command. The devices being sent the script are Galaxy Tab Active 5 SM-X306B enrolled via Classic. I currently have no way of testing whether it is actually working, there aren't very many users using this device as yet and on Android 14, Android 13 devices accept the script without error. There are 2 apps built inhouse that require the battery optimisations to be disabled to function the way we intend. I am wondering whether or not the script command has changed with android 14? Not entirely sure something like that would otherwise be changed when that command has been around for so long. The command we send is: writeprivateprofstring DeviceFeature DisableDozeMode 1 Followed by: batteryoptimize disable packageid The device log then says: Agent used on the device is 2024.1.0 Has anyone else experienced the same issue as above? MobiControl instance is running 2024.1.0.1052 Thanks
Is there a setting to prevent a user from going in to the saved or active wifi settings and unhiding the wifi password? Mobi Version: 2024.0.1.1020 Devices: iPhone SE2+3, iPads Gen7,9,10 mostly
Android 11 and 13 on Zebra TC72 and L10 Lockdown in Mobicontrol, type "Activity suppression" I have a communication app "SYNCH" (com.elbit.italk) that we lauch from the lockdown, but only if permission "Display over other apps" is give manually.Am I allowed by Android to script this, perhaps using StageNow, as we have hundreds of devices. ? I think so when I look at this link and video embedded Enabling Display Over Other Apps Permission via MDM/EMM OEMConfig (zebra.com) But my app is not installed from an APK file as shown in guide, but installed by a policy through Google Play store.So how do extract the signature from an app, that is installed on one of my devices?
Hello everyone, We currently have the problem that we cannot renew our VPP token. The error message shown in the screenshot appears. We are also unable to perform a VPP sync (result: the same error message). However, the VPP connection test works successfully. If the app mentioned in the error message is removed in the Business Manager, a different app ID appears. Has anyone had this problem before?
Hi, How to install PFX certificate automatically from MobiControl on Windows Classic.
Hello, we want use available TC57 devices in our production area. Is there an possibility to deactivate WAN/Sim Cards? Thank you Gunert
Is there a script that can reset mobile network settings on Samsung devices. I think the challenge here also is when I select reset mobile network it takes me to another screen (like a confirmation screen) to confirm to reset the settings. See attached, may also be a Samsung question but I wanted to start here first:
Hi, For some reason, I can't update the profile to Zebra TC56, when I make changes to the profile and click save or save and assign, an error appears "ERROR Could not update 'Name_profile' profile", there are problems only with this one profile, I can edit and save the others without any issues I don't really understand why I keep receiving this error message. Please help)
Is there a way to allow com.google.android.keep app on a Zebra MC94 scanner. The problem is I need a text app for testing purpose and the scanners are not connected to the internet, so no google playstore. I also do not want to download an apk from an unofficial page. So I tried to use the google keep app which is pre-installed on the device. But when I try to open it says "changes are not permitted of your administrator" (My Scanner is in German, so I am not quite sure about the message in english). thanks for your help.
Hello Team, We are have special requirement from our customer as when we open device and go NOTE column, here we add some not and that should be visible on Dashboard where it shows the list of the Devices but it showing the NOTE column as n/a instead the note which we added. If we add a multiple note, in dashboard it should show the latest note.
Hello, Following a migration from Android 11 to Android 13 on ZEBRA model TC21 terminals, some have lost the virtual keyboard. The virtual keyboard is no longer available from any application (Chrome, system, ...). During my first production runs, 5/63 terminals had this problem.When I view the list of applications from the mobicontrol device file, I see that my failed terminals have two versions of the Gboard app: “com.google.android.inputmethod.latin” which is in the ‘uninstalled’ state “com.android.inputmethod.latin”, which is in the ‘installed’ state. Terminals that are not failed only display “com.google.android.inputmethod.latin” in the “installed” state. I have tried unsuccessfully to re-enable / re-install this bundel “com.google.android.inputmethod.latin” by several different methods (Mobicontrol / Mx). My device use Agent Mobicontrol : 2024.0.2.1131 OEM version : 13-30-12.00-TG-U04-STD-HEL-04 Any ideas?
How do I write the Device ID and Mac Address to an XML file on the SD Card? Is that possible? Here is what I have so far from, but i'm not sure how to get this in a XML file on the device: function getDeviceId() { return mobicontrol.device.id; } var deviceId = getDeviceId(); mobicontrol.log.info("Device ID: " + deviceId);
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points.
Highly experienced members with valuable inputs. Should have more than 700 points.
Beginners taking the initiative. Should have more than 500 points.
New contributors starting their journey. Should have more than 250 points.
