No Matches Found!
Try with a different search term
No Matches Found!
Try with a different search term
There's a new home for Articles. Find Articles on Our Product Support Page.
Hello, we currently use a managed enterprise account for installing apps from the Google Play Store on Android devices. Some customers have a need for paid apps, but we're unable to release them via the Soti app policy. Do you have any experience with paid apps and what would be the best way to handle it? Thank you
Hello, I'd like to use Mobicontrol 2024 in a closed network and thus doesn't need of all Soti's online services. I've made tests on a local Server, but seems to be difficult to register any Android. Is there somewhere a doc that explains what can and can't be done, or maybe your own experience in those case. thanks a lot.
Hi We look for a solution but not really find one. Device: Zebra MC 9300, OS: Android 11, Browser Velocity 2.1.34, SOTI MobiControl 2024.0.0.1075. The Browser Package "Velocity 2.1.34" we can distribute from the SOTI MobiControl. All works fine. Also we not need to give the permission this works also fine.. But we cant find really a solution to send the the settings (wldep file). Did you have maybe a better workaorund as to work with the stage now or manually copy. By the way, how we can delete the demo profile that is as standard installed? I see that is possible with a script?? Many thanks...
Hello, After rebooting the CK75 (Android 6) the Term Relay application is removed. As you can see in the configuration from MobiControl the profile is assigned and the application seems to be installed. In the logs I cannot find the issue. Any one gets similar issue and have a solution will be apriciated. Thanks Amine
Hi, hopefully someone can help me out here...We are using multiple Panasonic Handhelds FZ-N1 for our logistic departments which have different Android OS. Starting from 6.0.1 till 11. We push several profiles to the older android devices, but some of them we need to be able to push also to the android 11 devices... Unfortunately that part doesn't work ! I found several solutions already... Like pushing the following script :request_appops_permission MANAGE_EXTERNAL_STORAGE But this doesn't seem to do anything ? Anyone who can help us out, and make our job al whole lot easier ? :-) thx in advance
Good morning, I'm writing to you because I used the script below: manualblacklist reset manualblacklist addallowed com.android.settings/com.android.settings.Settings $BluetoothSettingsActivity manualblacklist on I used this script to authorize a pop-up for bluetooth pairing on many TC75 devices. After using this script, we realized that many devices are boot-looping. It seems also to be linked to a wifi detection notification. I would like to know if you can help me to know exactly what is doing the script and, in particular, the manualblacklist reset. Do you have any documentation on the manualblacklist commands. Is it possible to list the manualblacklist contain ? I tried manualblacklist list but doesn't show anything. Thank you. Below an example of device that seems to be affected
So currently I have a clear cache script that i deploy to our devices via a profile and it puts clearcache.scr file in the root of the device and i have an icon on the lock screen to call this script and it will clear cache on the selected applications. What I am trying to figure out is there a way i can have a prompt in this script that if they answer yes it runs and if they answer no it will just exit? The current contents of the clearcache.scr file is below: wipeapplication com.overvyoo.clientsleep 1wipeapplication com.darsleep 1wipeapplication net.soti.surfsleep 1wipeapplication com.android.chromesleep 1
HeyI try set time Time and date settings and TimeZoneI have Zebra TC51 with Android 8.1, MX 10.3.0.29 and TC52 A11, MX 13.2.0.3 Try using Group - Advanced configuration - Time Synchronization I see it working on TC52 A11, but not on TC51 A8.1 Then my thought was to control it with Zebra OEM config, but can't find the right syntax documentation.Is it UTC, GMT, Town name ? See my picture below.
As of MobiControl 2024.0, I saw that SOTI added OEMConfig management through Profiles. Can anyone clearly explain the pros & cons to this over an application policy using managed app configurations? One reason might be due to some specific network or Google Play restrictions (outlined here), but other than that, what practical benefits do I have as someone that doesn't have those restrictions? I also noticed that SOTI is pushing the legacy Zebra OEMConfig app when deploying the profile, so I've got more questions that documentation doesn't appear to discuss. They do "recommend" profiles over policies, but don't explain why. (This seems to be a common theme in their documentation, a lack of detailed reasoning and impact). How does SOTI determine which app generation (new vs legacy, Zebra) and which app version to deploy? Does SOTI ever update the OEMConfig app or not? How often and under what conditions? Do we have any controls over it? Do the same rules of managing OEMConfig still apply (i.e. tattooing settings to a device) or is there some other functionality to be had? Thanks!
Hello, I have some trouble uploading an APK to the API via packages/v2. $Header = @{}$Header["Authorization"] = "Bearer " + $script:Token$Header["Accept"] = "application/json"$boundary = "mobicontrol_boundary" $BinaryString = [IO.File]::ReadAllBytes($PathToAPK)$LF = "`r`n"$body = "--${boundary}${LF}" $body += "Content-Type: application/vnd.soti.mobicontrol.packagearchive.metadata+json${LF}${LF}"$body += '{ "PackageName":"AutoAPP TestPackage", "PackageVersion":"1.0", "PackagePlatform":"Android", "PackageFiles": [{ "FileName":"Testfile.apk", "FileSourceType":"Binary" } ], "PackagePrompt": { "ShowPromptBeforeInstall": false, "PromptMessage":"Install package PackageName now?", "PromptMessageTimeout":10 }}'$body += $LF$body += "--${boundary}${LF}"$body += "Content-Type: application/octet-stream${LF}"$body += "Content-Type-Encoding: Binary${LF}"$body += 'Content-Disposition: attachment; filename="Testfile.apk"' + $LF$body += $LF$body += $BinaryString$body += "${LF}${LF}--${boundary}--${LF}" $response = Invoke-WebRequest -Uri ("https://" + $script:MCFQDN + "/mobicontrol/api/packages/v2") -ContentType "multipart/related; boundary=$boundary" -Method POST -Headers $Header -Body $Body -Verbose I get a success on the upload and after that, on the device, i get I/O error and when I download the package from MobiControl and unpack it, the SettingsManager apk file is 20mb instead of the original 5mb. But if I write the $binarystring back to a file with set-content, I get a 5mb file. An example write-out of $body where I have limited the binarystring output to 100 for readability: --mobicontrol_boundaryContent-Type: application/vnd.soti.mobicontrol.packagearchive.metadata+json { "PackageName":"AutoApp TestPackage", "PackageVersion":"1.0", "PackagePlatform":"Android", "PackageFiles": [{ "FileName":"Testfile.apk", "FileSourceType":"Binary" } ], "PackagePrompt": { "ShowPromptBeforeInstall": false, "PromptMessage":"Install package PackageName now?", "PromptMessageTimeout":10 } } --mobicontrol_boundaryContent-Type: application/octet-streamContent-Type-Encoding: BinaryContent-Disposition: attachment; filename="Testfile.apk" 80 75 3 4 0 0 0 0 8 0 33 8 33 2 62 29 233 132 51 0 0 0 56 0 0 0 57 0 0 0 77 69 84 65 45 73 78 70 47 99 111 109 47 97 110 100 114 111 105 100 47 98 117 105 108 100 47 103 114 97 100 108 101 47 97 112 112 45 109 101 116 97 100 97 116 97 46 112 114 111 112 101 114 116 105 101 115 75 44 40 240 77 45 73 76 73 44 73 12 75 45 --mobicontrol_boundary-- So, do anyone have any idea as to why the apk file when received by MobiControl gets bigger/corrupt? Thanks in advance
Hello, We need to push wifi certificate for more then 2000 android devices Android version Number of devices 6 1126 9 12 10 653 11 317 12 34 Is it possible to do it through MobiControl via a profile? Or if you have any other method it will be appriciated? Thank you
Due to the Android 11 restrictions, we're currently attempting to switch to using managed configuration for our application. When updating the application to include the managed configuration, we're able to upload to the SOTI MobiControl as an enterprise application and configure the default settings for the application. However, every time we attempt to install the package we're receiving "Failed to download %s". Where would we be able to find more information regarding why the application is failing to download and install on the application? We're able to install the applications manually on other devices that are not within SOTI MobiControl.
Hi guys! I need some help with my VPN. I already deployed Cisco Anyconnect to my Android Tablet, but since now it was not possible for me to configure an automatic configuration for the VPN Profile with the right settings and a VPN certificate for the authentification. Also as if i try to make a profile in Mobicontrol, to test-deploy a certificate i cannot upload the certificate. I have a .pfx, didn't work. Tried the .key, didn't work either. Also for a .crt. Somehow it is telling me in some cases that the password for the file is not correct. But i know that it is correct - i also tried then to remove the password, but the same story. No password is also a false password. I am looking forward for your answers! Thanks in advance! :) Best regards, Gerrit
In a previous post I found how to create an ini file on the app version from a certain app.javascript: var app = mobicontrol.app.getInstalledApp('com.sygic.fleet'); var appVersion = app.versionName var data = '[DATA]\nVERSION=' + appVersion; var file = new mobicontrol.io.File('/sdcard/sygicappVersion.ini'); file.writeText(data); Which gives me an ini file with this data: [DATA]VERSION=22.3.9 Problem is I'm stuck on how to get this as a custom data field ? Anyone who can help me on this one ?
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points.
Highly experienced members with valuable inputs. Should have more than 700 points.
Beginners taking the initiative. Should have more than 500 points.
New contributors starting their journey. Should have more than 250 points.
