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i try to find solution "How to sync deviceinfo.ini to individual device? case: i have large device and i want to send deviceinfo.ini to each device. how to do? Because , i found sync by group, but i want 1 file per 1 device
I cannot access the folders/files from %sdcard%\sdcard\android\data\ on Zebra ET45 tablets I need to upload a config file inside another aplication folder, need to do this to 400+ devices so doin it using Soti is the only practical solution I read here that Zebra devices has hidden MANAGE EXTERNAL STORAGE permission (https://discussions.soti.net/discussions/impact-of-android-11-scoped-storage-restrictions-on-android-agent) But for our devices it dosent seem to work I have opened a ticket with support for more than a month now but with no resolution in sight Anyone else encountered this problem?
Hi SOTI i have some case and i want to Block / Disabled File transfer between Device via Bluetooth / NFC Condition 1. i have Bluetooth device to connected with android smartphone like Printer bluetooth 2. i not use Lockdown mode , i want to use setting only 3. i want to disable file transfer between device 4. if not have config please provide script to do this information 1. MObocontrol version /v15.3 2. Agent version 2024.0.2 Build 1131 3. Android version 9+
Hello, It is possible to change device personalized name?
I have new rule and alert when unenroll device from console and i want to add custom attribute in to email body but i can not what syntax of custom attribute
Hi,I use Soti's lockdown profile with an HTML template on Zebra Android TC72s. the disadvantage is that with this profile, the virtual keyboard appears all the time by default, you always have to click on return to bring it down and see the screen clearly.
As title says, I have SOTI setup in the US where it has been used with Android Enterprise fairly flawlessly using an enrollment ID. We have a sister site in Italy using the same enrollment ID, but the system admin there says it keeps kicking out the enrollment with this generic message: the application (SOTI APK) is installed but when I try to Enroll the profile using the ENROLLMENT ID, I receive back every time the same error message: “installation failed, try another time or contact the system administrator” Is there something obvious I'm missing where it works for one site, but not the other? Seems odd that two sites with the same network policies, but in different countries would cause the enrollment ID to stop. Also, even weirder was it USED to work about 3-4 months ago, but when tried recently it just kicks out. I'm sure there's probably a log file I need to check, but as a relatively new person to this site and brand new to SOTI completely, I wasn't sure where to look. Our SOTI is Version: 15.3.2.1072 and we are trying to enroll Honeywell/Intermec CK75 rugged scanners (Yes, I know it's technically deprecated and replaced by the CK65, but we have a bunch on hand and want to keep them working)
Hi Everyone, I configured the Shared Device function on a onpremise server with a connection to LDAP. We can see the user group which we want to add. When we try to login into the account we always receives an error and it is also unable to "reset" this error without disableing the shared device function. Do you guys have any idea what is wrong? MobiControl Version is 15.4.0 MobiControl Agent version: 2024.0.2Some screenshots were you can see the error:
Morning Everyone, I am using FileSync in SOTIMobiControl to upgrade the firmware of my MC93 RF terminal. I would like to use mxconfig /sdard/packages.upl as a script set in FileSync but I am getting the message "OS update has failed to install...." on the device. Running it with install_system_update "/sdcard/11-39-27-00-RG-U02-STD-HEL-04.zip" as script set in Filsync works. But I have to do that for each zip file Is there any other way to run the zip files in one command? Thks in advance
Dear All, I am getting a file sync error message when trying download the latest BSP and lifeguard files for Zebra Android 11 Version of mobicontrol is 15.5.2.103 Any clues?
I am looking for a way to change the lockdown profile either manually on the tablet or automatically to enable a dark mode profile when the sun sets. What is the best way to go about this?
We have about 50 Samsung Tablets that have been sitting in our storage room. We have enrolled them into soti. Our problem is that they have been sitting in storage so long, the updates have piled up. So far, I have not found a way to quickly get through the updates. Each device is taking about 4 hours. Is there a script we can send to the tablets to auto start updates or even skip to the latest update?
I work for a library where we lend out tablets to our patrons. I get them back at the end of the lending period and wipe data from them for the next patron to borrow. The issue is that recently I've gotten two devices returned; one locked behind a pin and another with a password set and I can't get into them.. I initially called Soti support and they told me I had the correct settings set that should block this; using kiosk/lockdown mode with an authentication rule with a password set. And since I have the ‘factory reset” option blocked by Mobicontrol I can’t factory reset the device.. Soti support couldn’t help me further. Fortunately for the pin I was able to contact the patron and they told me the pin. I asked them how they set the pin and they said they didn't know. Saying maybe it was by pairing the tablet with their phones. With a same model test tablet that run the same profile as the ones we lend out I ran a test, pairing my smartphone with the tablet but afte trying it several times I didn't find any way that triggered or prompted me to set a pin so I don't know how they did that. The second one where it's asking for a password, the patron's phone number isn't working and I don't think I can get a hold of them easily to ask. The device at present isn't on wifi so no Mobicontrol cloud connection and I can't do anything with it without it asking for a password, including power cycling it. I have two questions: Is there another setting(s) I need to enable/disable to block this type of thing from happening again? Let me know if you know what else I should adjust in the profile for our devices to prevent this from happening again. Any other tips for accessing the password protected tablet? I’m thinking if I can’t get the password from the patron then it's stuck.. But I’d thought I’d ask in case I’m missing something I could do/try. What I have set on these devices: -They're locked in kiosk/lockdown mode with an authentication rule and password set (password policy type disable lockscreen). -We’re using android enterprise and these are work managed devices provisioned/enabled with a managed google play accounts. -The password protected tablet is using agent v15.4.6.1013 and the tablet itself is a Galaxy Tab S5e (all our tablets are this model) -I have the factory reset blocked in feature control (the idea was I wanted to keep knowledgeable end users from wiping/stealing our devices..) Thanks for your time.
Morning, We need to upgrade the Android OS of our RF terminal Zebra MC9300 (20 x devices) from Android 10 to Android 11 + patches. All the devices are already managed by SOTI for application deployment but we do not use the OS update deployement feature from SOTI. Can we create a group of devices that will receive the OS upgrade for testing then when the test is concluant add all other devices to the group? We also have VC8300, can we create a group by model as well in SOTI for the same purpose? Can someone explain how we can proceed? Thks for your help
Hello, I need to change the display size property on all of my devices. Is there any script to allow me to make this? I know that exists one to change font size, but I need to change display size. Datalogic Skorpio X5 Android 10 Agent version 15.1.5.1049 API = RC Virtual Display, Work Managed Device, Advanced Android Plus 1.18, 1402
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