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Is it possible to read some information like names or IDs from another installed application on a Soti managed device? For example we have an app called Route Master ( or Sono) and for the sake of security we want to know the name of the person that is using each device. To use Route Master each user has to insert an unique ID and name in the app, sort of like an account.
Hi, one of our clients has their own separate MobiControl server for their devices. This server and their devices are on a closed network which does NOT have access to the internet. The MobiControl server in question is version 14.4.5.1048. I enrolled a handful of Android 11 devices (Zebra TC52X), and regularly MobiControl will take over the focus on these devices and display this message: Google Play accountAccount creation failed. Please click to try again. There are a number of devices enrolled there which do not have this message constantly popping up, those devices are running Android 8.1 and were enrolled earlier (3-4 years ago when the server was installed). I'm suspecting this may be a network related issue, i.e. that the client must open for some port on their network. If that is correct, which port should I get them to open? The fact that the older 8.1 devices don't have this problem: is that a clue regarding what could be the problem?
Hi We are trying to enroll windows devices which is connected with active directory domain controller. but the enrollment failed. but we can enroll workgroup devices (non-domain) without issue with same PPKG.
Hello,Our client uses ET51 8'' with LI3678 and DS3678 guns connected via BT SSI. In the SOTI Mobicontrol kiosk/Lockdown I have 5 applications. In Datawedge I only made the following modifications in the default profile (Profile0)Scanner selection in AutoAdded ENTER prefix to keystroke output mode > basic data formatting. After pairing the reader (LI3678), I test code reading in Lockdown Administrator mode (i.e. without SOTI kiosk).When I pull the trigger the red light on the scanner flashes once, there is no beam, when I'm on Android desktop with no app open.As soon as I open an application (Chrome, Solunotes, etc.) the beam appears and the gun reacts normally, I can read codes. As soon as I open the SotiMobicontrol application, the beam disappears and pressing the trigger triggers the gun's red error LED.I switch to user mode, lockdown/active kiosk.The beam is still inactive.It reappears as soon as I open an application (Chrome, SotiSurf, SoluNotes) but not when I launch my first Web link, named "Reflex Web".The beam remains inactive as if I were still in the Mobicontrol kiosk.I think we're still in Lockdown, because with this link it is the webview integrated into Lockdown that we open. I tried adding a profile in Datawedge with the applicationNet.soti.mobicontrol.androidwork *The beam is now visible when I open the application to return from Administrator mode to User mode, but as soon as the kiosk appears, boom no more beam. I have not noticed any difference between the type of Lockdown, I am in "Activity Suppression".I tested in Native, I have the same behavior. Have any of you ever faced this problem?Any idea to solve it?a video explaining my problem: https://youtu.be/C7-Dr_h_DJ4
Hi, Is there a way to implement this? # All Android versions pm grant de.proglove.connect android.permission.ACCESS_FINE_LOCATION pm grant de.proglove.connect android.permission.CAMERA appops set de.proglove.connect GET_USAGE_STATS allow # For Android 10 and above pm grant de.proglove.connect android.permission.ACTIVITY_RECOGNITION pm grant de.proglove.connect android.permission.ACCESS_BACKGROUND_LOCATION appops set de.proglove.connect SYSTEM_ALERT_WINDOW allow # For Android 12 and above pm grant de.proglove.connect android.permission.BLUETOOTH_SCAN pm grant de.proglove.connect android.permission.BLUETOOTH_CONNECT pm grant de.proglove.connect android.permission.BLUETOOTH_ADVERTISE # For Android 13 and above pm grant de.proglove.connect android.permission.POST_NOTIFICATIONSRequired permissions (proglove.com)
I enrolled few linux based devices to soti mobicontrol using the "Enrollment URL" The devices are getting added as the default naming convention. Linux%AUTONUM% ( Linux 00001, Linux 00002 , ... ) as expected. I also noted we can change this using few other variables ( %AUTONUM% %IP% %MACADDRESS% %PLATFORM% %MANUFACTURER% ) Is there a way to pass a custom variable to the install.sh script , so that the name will appear as the same. Practical purpose is to easily find the devices by the user. Is there any developer guide available from soti regarding linux device enrolling,
Good Morning, I have an application running on an Android Plus device (Zebra TC52) that requires the ActionNotificationPolicyAccessSettings permission in order to change music/alarm/ring volume. I'm running into an issue where my application is requesting these permissions, but then Mobi Control is hiding the device settings window so users can't toggle the required permissions on. Is there a way to execute this intention and bypass the activity suppression? Thanks, Mark
We have been using SOTI for a while now to manage Zebra devices running in kiosk mode. We want to start using SOTI for company phones issued to employees. I decided to use the company owned personal device enrollment to maintain control while allowing the users to use the device like a personal phone. I was wondering what the best method is to prevent issues with factory reset protection if the employee is termed and leaves suddenly. If I use the recovery menu to factory reset when there is a pin enabled it prompts for the pin or a google account.
I try to publish a web clip for iPads. when entering the URL (http://xxx/xxx/), SOTI reports that the URL is not well-formed. I can see why, the URL is missing propably 2 dots. But how can we force this?
Hello, Ididnt't find how to remove the prompt to automatically take control with remote view on device. - Mobicontrol Version: 15.6.1.1048 - Device Kind Android Enterprise - Management Type Work Managed Device I am log in the console with a user which is a mobicontrol Administrators > In Device Groups permissions assigned on a directory where the device is : The box Remote Control > Control without Notification is checked. Are any other settings required? Thanks for your help
Is there a way to get the device orientation from the API?
Hi. I am adding a managed google play account to my android devices and some of these devices will not receive this account. I get the message that the device do not support this even it is GMS device. I have tested to run enterprise reset but still it will not add an account.If I unenroll and enroll it adds account. There is so many devices, so I was hoping to do this from MobiControl using a script. Is there a solution for this?
We have a strange behavior with our customerThey are currently staging many devices via QR code. With the staging network, it works fine for about 25% of the devices.The other 75% of the devices cannot download the agent.The devices are all identical in type and OS.When we download the agent via hotspot it works fine, except that the SOTI server is not publicly available and the device has to be rebooted to manually connect to the internal WLAN for the registration to work. This is quite cumbersome and time consuming.Now my idea was to host the Android Enterprise Agent locally on the SOTI server and download it from there and then adjust the download URL in the QR code accordingly.But somehow I didn't find anything clever how the URL could be or where I would have to upload the agent.Can you tell me if this is possible or how I could achieve this? Best Regards Beni
I am trying to make an alert that fills the whole screen for 10 seconds with a sound and colored background. Is there a way to do this? Currently I am sending a Message with an alert tone, but I would like it to be more noticeable. This is for Samsung Tablets
Hi all, I followed this link: SOTI Discussion Forum to complete AAD Integration so i can assign users to my devices. Unfortunatly, after the steps provided, the integration is not working. I checked all setting. Someone available to help me out? I can provide details if asked. Thanks in advance, Dave
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